Problems · NHTSA complaints
2013 Jaguar XJ problems
Owners filed 8 complaints about the 2013 Jaguar XJ with NHTSA between Apr 2014 and Nov 2023. The most-cited component is engine (2).
Complaints
8
Filed with NHTSA
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Engine2
- Power train2
- Exterior lighting1
- Electrical system1
- Fuel/propulsion system1
- Wheels1
- Service brakes1
- Other / unknown1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 6, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
1
1
3
0
0
2
0
0
0
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2014 | 1 |
| 2015 | 1 |
| 2016 | 3 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 2 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 0 |
| 2023 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Engine
2 reports
“TL* THE CONTACT OWNS A 2013 JAGUAR XJ. WHILE DRIVING APPROXIMATELY 65 MPH, THE LOW COOLANT INDICATOR ILLUMINATED EVEN THOUGH THE GAUGE APPEARED NORMAL. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AS IT STALLED AND SHUT OFF. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.”
Power train
2 reports
“ON MULTIPLE OCCASIONS, THE STOP/START FEATURE FAILS AND THE CAR STALLS WHILE IN GEAR. THE DRIVE POSITION INDICATOR FLASHES AND IN ORDER TO MOVE THE CAR, IT MUST BE SHUTDOWN AND THEN RESTARTED.”
Exterior lighting
1 report
“The headlights turn themselves off while I’m driving at night. It’s very scary for a minute or two but I manage to get them back on by manipulating the switch. I mentioned this to the service rep at the Jaguar dealership and his response was “ that’s typical of that car”. It’s been doing this since a purchased the car but is getting worse and dangerous.”
Electrical system
1 report1 related recall
“IN WEATHER BELOW 30 DEGREES F, PARKED FOR A PERIOD OF TIME ON THE STREET, AND USUALLY IN FROST CONDITIONS, DOORS WILL NOT OPEN ON CAR. ONCE YOU GET DOOR TO OPEN, USUALLY BY LOWERING WINDOW AND UNLOCKING FROM INSIDE, DOORS WILL NOT LATCH CLOSED. ONCE CAR WARMS UP, DOORS LATCH CLOSED. DOORS NEED TO BE HELD BY HAND OR BY BUNGEE CORD TO KEEP CLOSED UNTIL CAR WARMS UP AND DOOR LATCHES CLOSED. AT TIMES, YOU ARE ABLE TO ENTER THE CAR, BUT ONCE INSIDE THE DRIVERS SEAT, YOU CANNOT OPEN THE DOOR FROM THE INSIDE. DURING THIS INCIDENT, THE DRIVERS WINDOW WAS LOWERED AND DOOR OPENED FROM THE OUTSIDE. THIS USUALLY OCCURS TO ALL DOORS, AND IF FORTUNATE, ONE DOOR WILL OPEN. AS A FURTHER NOTE, DOOR LOCKING SYSTEM IS ELECTRONIC. JAGUAR SERVICE TECHNICIANS COULD NOT FIND ISSUE.”
Fuel/propulsion system
1 report
“TL* THE CONTACT OWNS A 2013 JAGUAR XJ. AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM MODULE FAILED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WHILE DRIVING. THE FAILURE OCCURRED FOUR OTHER TIMES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,222.”
Wheels
1 report
“I PURCHASED A 2013 JAGUAR XJ NEW ON OCTOBER 22, 2013 THAT WAS EQUIPPED WITH 4 PIRELLI PZERO NERO TIRES. ON FEBRUARY 22, 2016 I HAD TO REPLACE THE TWO FRONT TIRES 245/45R/19 DUE TO WEAR AND TEAR. THE REAR TIRES WERE DEEMED IN GOOD CONDITION. BUT, A MONTH LATER, ON MARCH 27, 2016 I WAS DRIVING ON A CLEAR FREEWAY WHEN MY PIRELLI PZERO NERO A/S REAR TIRE HAD A BLOWOUT WHERE THE ENTIRE TIRE SEPARATED AT A SEAM SO THAT ONE PART REMAINED ON THE RIM AND THE REMAINING PORTION OF THE TIRE MOVED OFF THE RIM. I WAS TRAVELING AT 65 MPH ON OPEN FREEWAY WITH NO DEBRIS OR OBJECTS ON ROAD. THE EXPLODING TIRE CAUSED THE CAR TO VEER 40 TO THE LEFT, THEN BACK SUDDENLY TO THE RIGHT. I WAS ABLE TO CONTROL CAR TO IMMEDIATE STOP BUT CAN SEE NO PUNCTURE ON TIRE. IT APPEARS THAT THE TIRE WAS DEFECTIVE AND TORE APART EVEN THOUGH TREND WAS STILL DEEP.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.