Problems · NHTSA complaints

2014 Jaguar XJ problems

Owners filed 12 complaints about the 2014 Jaguar XJ with NHTSA between Sep 2014 and Aug 2026. The most-cited component is engine (5).

Complaints
12
Filed with NHTSA
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine5
  2. Steering2
  3. Vehicle speed control2
  4. Engine and engine cooling1
  5. Power train1
  6. Suspension1
  7. Wheels1
  8. Air bags1
  9. Service brakes1
  10. Visibility/wiper1
  11. Other / unknown1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20142
20150
20161
20171
20182
20190
20201
20212
20220
20230
20240
20252
20261

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

5 reports
“While driving at 65 mph on the highway, the coolant system failed catastrophically without warning. This sprayed boiling coolant onto the hot engine block, filling the cabin with smoke, blinding visibility, and causing the engine to shut down suddenly in active traffic.”
Owner complaint to NHTSAFiled Aug 27, 2026Unknown or other, EngineODI 11760162

Steering

2 reports
“Sudden loss of power steering while driving at 40 to 50 mph followed by engine stalling on highway”
Owner complaint to NHTSAFiled Sep 12, 2025SteeringODI 11686880

Vehicle speed control

2 reports1 crash
“TL* THE CONTACT OWNS A 2014 JAGUAR XJ. THE CONTACT STATED THAT AFTER DRIVING AND COMING TO A COMPLETE STOP, THE VEHICLE FAILED TO ACCELERATE FOR APPROXIMATELY 30 SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS THREE TIMES, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. UPDATED 07/18/17*LJ *CN”
Owner complaint to NHTSAFiled May 5, 2016Vehicle speed controlODI 10863344

Engine and engine cooling

1 report
“The contact owns a 2014 Jaguar XJ. The contact stated while driving at various speeds, the low coolant warning light would appear on the instrument panel. The contact stated that she had initially taken the vehicle to an independent mechanic where it was diagnosed with a coolant leak. Despite the repair, the failure immediately recurred. The vehicle was next taken to a dealer where the damaged coolant hose was replaced. Several other unknown repairs were performed on the vehicle; however, the failure returned soon after the repairs. The contact then took the vehicle to two other independent mechanics where they both confirmed the coolant leak failure; however, the failure remained after each repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.”
Owner complaint to NHTSAFiled Aug 30, 2021Engine and engine coolingODI 11431096

Power train

1 report1 crash
“BACKED CAR OUT OF GARAGE ONTO DRIVEWAY. PASSENGER SIDE MIRROW WAS NOT IN PROPER POSITION. PUT VEHICLE IN PARK AND LEFT ENGINE RUNNING. WALKED AROUND CAR AND WHEN I TOUCHED MIRROR VEHICLE STARTED MOVING FORWARD. JUMPED IN PASSENGER DOOR AND LEANING ACROSS CONSOLE PUT HAND ON BRAKE. BOTH DOORS SLAMMED SHUT AND WERE DAMAGED AS DOORS HIT GARAGE FRAME.REACHED UP WITH OTHER HAND AND SHUT ENGINE OFF. A FEW YEARS AGO I HAD AN ISSUE WHERE THE CAR WAS STOPPED AT A LIGHT AND WHEN I TOOK FOOT OFF BRAKE AND TOUCHED THE GAS THE CAR WOULD NOT MOVE. THIS WAS A SOFTWARE ISSUE AND DEALER HAD TO REPROGRAM SO IT DID NOT HAPPEN AGAIN. THIS SEEMS TO BE THE REVERSE WHERE THE ENGINE WAS IN PARK BUT STARTED MOVING FORWARD ON ITS OWN. DRIVEWAY SLOPES DOWN FROM THE GARAGE TO THE STREET.”
Owner complaint to NHTSAFiled Nov 30, 2020Power trainCrash reportedODI 11377161

Suspension

1 report1 related recall
“PROBLEM INVOLVES INTERCOOLER PIPE THAT WAS MADE FOR THE CAR DURING PRODUCTION AND JAGUAR NOW MAKES A NEW INTERCOOLER PIPE DIFFRENT FROM ORIGINAL THAT DOES NOT COME IN THE CAR ORIGINALLY THAT CAUSES CAR TO OVER HEAT AND CAUSE ENGINE DAMAGE AS WELL AS RUINING YOUR WATER PUMP WHICH IN TIME IF NOT TREATED CAN CAUSE A FIRE AND ENGINE DAMAGE ALSO REAR SUSPENSION HAS FAULTY BUSHINGS AND AIR SUSPENSION IS LEAKS CAUSING SUSPENSION TO BREAK DOWN EASILY AND WHEEL ALIGNMENT NOT TO LAST MAY CAUSE SUSPENSION TO COLLAPSE MAKING IT HAZARDOUS ON THE ROAD”
Owner complaint to NHTSAFiled Sep 24, 2018Suspension, EngineODI 11130888
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.