1997 Jeep Cherokee air bags problems

“TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, BOTH THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS ERRONEOUSLY DEPLOYED. DURING THE INCIDENT, THE CONTACT SUSTAINED A HEAD INJURY WHICH REQUIRED MEDICAL EMERGENCY TREATMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 248,000.”

“THE HORN ON MY 1997 JEEP GRAND CHEROKEE STOPPED WORKING A YEAR AGO, AFFECTING MY ABILITY TO WARN OTHERS OF SAFETY ISSUES. MECHANICS TELL ME THE HORN "BUTTON" IS EMBEDDED IN THE SAFETY AIRBAG IN THE STEERING WHEEL AND CAN ONLY BE FIXED BY REPLACING THE ENTIRE, COSTLY AIRBAG. THAT CAN BE HUNDREDS OF DOLLARS. I BELIEVE THAT HORN SWITCH REPLACEMENT SHOULD BE A RECALL ITEM AND THE MANUFACTURER SHOULD REPLACE THE SWITCH , WHICH REQUIRED REPLACING THE AIR BAG. OR, THE MANUFACTURER SHOULD BE REQUIRED TO ADD A SUPPLEMENTAL SWITCH ON THE DASH TO CONTROL THE HORN.”

“TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, BOTH THE FRONTAL DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY ONE MONTH PRIOR TO THE FAILURE. THE CONTACT HAD TO MANEUVER TO THE SHOULDER TO A COMPLETE STOP. THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.”

“I HAVE CONTACTED YOUR OFFICE BEFORE FOLLOWING THE JAN. 24, 2014 CRASH THAT TOOK MY WIFE'S LIFE, ON THE VEHICLE INDICATED, IT WAS EQUIPPED WITH MICHELIN TIRES NOTED DURING THE PERIOD BEFORE THE RECALL THIS YEAR. I HAD CONTACTED YOU EARLIER ABOUT THE AIR BAGS ON A 1997 JEEP GRAND CHEROKEE THAT FAILED TO DEPLOY IN THIS CRASH. COULD YOU PLEASE GET BACK TO ME TO DISCUSS THIS LATEST DEVELOPMENT IN WHAT COULD HAVE CAUSED THE DEATH OF MY WIFE. THANK YOU VERY MUCH.”

“TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN SHE CRASHED INTO A COW. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY DURING THE CRASH. THE CONTACT SUFFERED INJURIES TO THE RIGHT SHOULDER AND RIGHT LEG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.”

“TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE VEHICLE CRASHED INTO ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND THE OTHER DRIVER SUFFERED A BROKEN ARM. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 198,000.”