Problems · NHTSA complaints
1997 Jeep Cherokee problems
Owners filed 1,380 complaints about the 1997 Jeep Cherokee with NHTSA between Nov 1996 and Aug 2024. The most-cited component is power train (294).
Complaints
1,380
Filed with NHTSA
Crashes
156
Reported by owners
Fires
24
Reported by owners
Injuries
116
People reported injured
Deaths
6
Reported to NHTSA
Complaints by component
One complaint can cite several components
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Oct 27, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
4
128
139
152
181
275
111
96
35
22
15
10
18
11
20
13
13
17
51
44
8
8
3
3
2
0
0
0
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 1996 | 4 |
| 1997 | 128 |
| 1998 | 139 |
| 1999 | 152 |
| 2000 | 181 |
| 2001 | 275 |
| 2002 | 111 |
| 2003 | 96 |
| 2004 | 35 |
| 2005 | 22 |
| 2006 | 15 |
| 2007 | 10 |
| 2008 | 18 |
| 2009 | 11 |
| 2010 | 20 |
| 2011 | 13 |
| 2012 | 13 |
| 2013 | 17 |
| 2014 | 51 |
| 2015 | 44 |
| 2016 | 8 |
| 2017 | 8 |
| 2018 | 3 |
| 2019 | 3 |
| 2020 | 2 |
| 2021 | 0 |
| 2022 | 0 |
| 2023 | 0 |
| 2024 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Power train
294 reports62 crashes6 fires
“The contact owns a 1997 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, prompting her to attempt to stop the vehicle. After which, with the brake pedal depressed all the way to the floorboard, the vehicle failed to stop, only coming to a complete stop after going off the road into a drainage ditch and rolling over on its roof. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed from the scene but not taken to the dealer or an independent mechanic. The vehicle was not repaired. A police report was not filed. No injuries were reported. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 250,000.”
Fuel system, gasoline
234 reports5 crashes4 fires3 related recalls
“1997 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO COMPLETE VEHICLE FRAME CORROSION RECALL. *SMD ACCORDING TO THE INVOICE, THE VEHICLE HAD FRAME CORROSION. THE FRAME BOLT WAS DISLODGE INSIDE FRAME AND THE DEALER WAS UNABLE TO REMOVE IT, TO MOUNT THE HITCH.*JB”
Service brakes, hydraulic
207 reports19 crashes2 related recalls
“TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED INTERMITTENTLY. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS AND THE ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATORS REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC EIGHT TIMES, BUT THE FAILURE COULD NOT BE DUPLICATED. RECENTLY, THE DEALER REPLACED THE CORE WIRES, SPARK PLUGS, HOSES, CAPS, AND ROTOR DISTRIBUTOR. THE VEHICLE WAS ALSO REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 02V053000 (POWER TRAIN:AUTOMATIC TRANSMISSION;LEVER AND LINKAGE:FLOOR SHIFT). THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 103,000.”
Fuel system, other
162 reports1 crash1 fire
“MY VEHICLE WILL STOP RUNNING WHILE I AM DRIVING, THE CAR WILL BEGIN TO SHAKE UNCONTROLLABLY AND THEN IT WILL COMPLETELY DIE. THIS CAUSE ME TO TRY TO TURN THE CAR OVER SEVERAL TIMES TILL I GET IT STARTED AGAIN AND THE VEHICLE WILL LOSS POWER, HESITATE WHEN I GIVE IT GAS. THIS VEHICLE IS NOT SAFE. ESPECIALLY WHEN I DRIVE ON THE HIGHWAY AND IT BEGINS TO SHAKE AND WILL COMPLETELY SHUT DOWN. I AM AFRAID FOR MY LIFE, AND MY DAUGHTERS. *TR”
Engine and engine cooling
119 reports4 crashes5 fires
“TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE TECHNICIAN DIAGNOSED THAT THE EXHAUST MANIFOLD CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.”
Electrical system
78 reports3 crashes5 fires
“I PURCHASED THIS VEHICLE AND NOTICED THE FUEL GAUGE WAS FLUCTUATING EXCESSIVELY SO I CHECK IF THERE WERE ANY RECALLS FOR THIS VEHICLE . WHEN ENTERING VEHICLES VIN # IT STATES 0 OPENED RECALLS FOR THIS VEHICLE, NOT SURE IF IT WAS PREVIOUSLY REPAIRED. PLEASE HELP ME RESOLVE THIS ISSUE. ELECTRICAL ISSUES WERE WITH REAR DRIVERS SIDE WINDOW CONSTANTLY GOWS DOWN ON ITS ON EVERY TIME I STARTED THE IGNITION. PLEASE HELP. THANK YOU”
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 27, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.