Problems · by component

1997 Jeep Cherokee steering problems

55 owner complaints to NHTSA about the 1997 Jeep Cherokee cite steering, 4% of all 1,380 complaints for this model year.

Complaints
55
4% of all complaints
Crashes
7
Reported by owners
Fires
1
Reported by owners
Injuries
2
Reported by owners
01 —Owner reports

What owners say about the steering

Verbatim from NHTSA complaints, newest first
“TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING AT 45 MPH, THE POWER STEERING FAILED. IN ADDITION, WATER SPILLED FROM THE VEHICLE'S WATER PUMP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 210,000.”
Owner complaint to NHTSAFiled Oct 20, 2015Steering, EngineODI 10783827
“TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THERE WAS EXCESSIVE SMOKE COMING FROM THE TIRE AND RIM ON THE FRONT PASSENGER SIDE. THE CONTACT SMELLED A BURNING ODOR. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE BRAKING SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,501.”
Owner complaint to NHTSAFiled Sep 17, 2015Steering, Service brakes, Fuel/propulsion systemFire reportedODI 10764610
“DRIVING ABOUT 50MPH AND THE FRONT END FELT LIKE IT WAS COMING APART. STEERING WHEEL SHAKING BAD AND WHEELS FELT WOBBLY. I HAVE HAD THIS PROBLEM BEFORE AND NOTICEABLY WHEN I HIT A BUMP OR POTHOLE AT OR ABOVE 45MPH. WHAT SCARED ME THE MOST I WAS COMING UP ON TRAFFIC AND HAD TO BRAKE. BRAKING WHILE THE VEHICLE IS WOBBLY IS VERY SCARY AND FEELS AS IF THE WHOLE THING IS COMING APART.”
Owner complaint to NHTSAFiled Aug 12, 2015Steering, WheelsODI 10748018
“TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE TRAVELING APPROXIMATELY 50 MPH, THERE WAS A VIOLENT SHAKING AND VIBRATION THAT WAS PROGRESSING IN THE FRONT OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO REPLACED THE FRONT BALL JOINTS AND THE FAILURE RECURRED WITH EXTREME WOBBLING AND THE FRONT SUSPENSION WAS UNSTABLE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL AND THEN THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE CONTACT STATED THAT A TECHNICIAN DROVE THE VEHICLE AND INDICATED THAT THERE WAS AN EXTREME CASE OF WOBBLING AND THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND NEEDED TO BE FURTHER DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.”
Owner complaint to NHTSAFiled Aug 11, 2015Steering, Electrical systemODI 10747904
“WHILE DRIVING ON THE INTERSTATE, I HIT A BUMP AND MY JEEP STARTED SHAKING VIOLENTLY. I HAD TO PULL OFF THE SIDE OF THE ROAD TO MAKE IT STOP. EVERY TIME I HIT A SMALL BUMP THIS HAPPENS ONLY GOING ABOVE 55. HITTING THE BRAKES DOES NOT WORK, YOU HAVE TO SLOW DOWN TO ABOUT 40 TO GET IT TO STOP. THIS IS UNSAFE WHEN YOU ARE ON A HIGHWAY AND THE SPEED LIMIT IS 65 OR 70.”
Owner complaint to NHTSAFiled Jul 30, 2015SteeringODI 10745134
“WHILE TRAVELING AT HIGHWAY SPEED A TOTAL/VIOLENT LOSS OF STEERING CONTROL OCCURRED CAUSING VEHICLE TO SLAM INTO THE LEFT GUARD RAIL AND SPIN OUT. ANTI LOCK BRAKES HAVE ALSO GONE OUT ON THIS VEHICLE CAUSING ANOTHER ISSUE AND EXPENSIVE REPAIR. THE TRANSMISSION HAS GONE OUT AND HAS BEEN EXPENSIVELY REPLACED. THIS IS A DANGEROUS LEMON.”
Owner complaint to NHTSAFiled Jul 28, 2015SteeringCrash reportedODI 10744379

Showing 6 of 55 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 27, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.