Problems · by component

1999 Jeep Cherokee equipment problems

47 owner complaints to NHTSA about the 1999 Jeep Cherokee cite equipment, 2% of all 2,004 complaints for this model year.

Complaints
47
2% of all complaints
Crashes
3
Reported by owners
Fires
1
Reported by owners
Injuries
3
Reported by owners
01 —Owner reports

What owners say about the equipment

Verbatim from NHTSA complaints, newest first
“TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE WITH AN AFTERMARKET DRIVE WORKS TIE ROD, PART NUMBER: DE-ES3475. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE EXHIBITED AN ABNORMAL NOISE. THE STEERING WHEEL ALSO PULLED TO THE RIGHT AND THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHING INTO A TREE. THE VEHICLE WAS TOWED TO THE CONTACT?S HOME WHERE A MECHANIC INSPECTED THE VEHICLE. THE FAILURE WAS LOCATED AT THE FRONT DRIVER?S SIDE INNER TIE ROD TREAD, WHICH SEPARATED AND CAUSED THE NUT AND PIN TO RELEASE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE POLICE DEPARTMENT WAS CALLED AN A REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 236,000. UPDATED 8/5/13 *CN THE CONSUMER STATED THE TIE ROD END HE PURCHASED FROM HIS LOCAL RETAIL STORE WAS DEFECTIVE. THE THREADS ON THE END, WERE WORN.”
Owner complaint to NHTSAFiled Jun 14, 2013Steering, EquipmentCrash reportedODI 10519854
“I OWN A 1999 JEEP GRAND CHEROKEE LAREDO AND THE FUEL PUMP WENT BAD AND I COULD SMELL SMOKE, LIKE AND ELECTRICAL PROBLEM. THE MECHANIC SAID IT WAS THE FUEL PUMP AND I AUTHORIZED HIM TO REPAIR. I THEN LOOKED ONLINE TO FIND THAT THE FUEL PUMP WHICH MY JEEP HAD WAS A RECALLED AFTERMARKET FUEL PUMP FROM AIRTEX. I CALLED AIRTEX AND THEY GAVE ME THE RUN AROUND ASKED ME ALL SORTS OF QUESTIONS , ARE YOU SURE THIS IS THE RIGHT ONE AND DID I HAVE THE PART TO SHIP BACK TO THEM. I CALLED THE MECHANIC AND HE ALREADY REPLACED IT WITH A NEW AIRTEX FUEL PUMP AND THREW THE OTHER AWAY. I HAVE THE RECEIPT BUT CANNOT SEND THE OLD FUEL PUMP BACK. THEY REFUSE TO REIMBURSE ME FOR THIS RECALLED PRODUCT EVEN WHEN MY MECHANIC WROTE DOWN THE OLD MAKE AND MODEL NUMBER OF THE OLD RECALLED FUEL PUMP. THIS IS WRONG AND UNFAIR. $500 I AM OUT . *TR”
Owner complaint to NHTSAFiled Oct 28, 2011Fuel system, gasoline, EquipmentODI 10433104
“HEATER A/C FOR 1999 JEEP GRAND CHEROKEE... FAILURE TO OPERATE, RIDICULOUS TO REPAIR. MAKES DRIVING IN COLD CLIMATES IMPOSSIBLE, DUE TO WINDOW FOGGING AND ICE BUILDUP. DAIMLER CHRYSLER SHOULD RECALL AND REPAIR ALL JEEPS FROM 1999-2004 WHO ARE ALL KNOWN TO HAVE THIS PROBLEM. THEY SHOULD NOT BE ALLOWED TO DISREGARD THE CUSTOMER COMPLAINTS, WITH REGARDS TO THIS. THIS WAS REPEATED YEAR AFTER YEAR, WITH NO EASY SOLUTION FOR CUSTOMERS TO REPAIR. AN EXCESSIVELY COSTLY AND NOT GUARANTEED PROCEDURE WHICH COULD CREATE MORE PROBLEMS, EVEN WHEN PROFESSIONALLY REPAIRED, THIS IS A SAFETY HAZARD FOR THOSE WHO MUST DRIVE IN COLD CLIMATES. *TR”
Owner complaint to NHTSAFiled Feb 2, 2011Visibility, EquipmentODI 10380005
“MY DRIVERS SEAT HAS BROKEN DOWN AND BECOME VERY UNCOMFORTABLE, AND THE PASSENGER SIDE MAKES A CLUNK NOISE WHEN SOMEONE SITS IN IT DURING BREAKING AND ACCELERATION THIS IS. ONE OF THE MANY THINGS TO HAVE BROKEN ON THIS SEAT. VERY POOR QUALITY! *TR”
Owner complaint to NHTSAFiled Jan 26, 2011Seats, EquipmentODI 10378839
“TL*THE CONTACT OWNS A 1999 JEEP CHEROKEE. THE CONTACT STATED THAT THE FACTORY INSTALLED AMPLIFIER CAUGHT FIRE WHILE DRIVING 75 MPH. HE HAD TO DISCONNECT THE BATTERY TO STOP THE SPARKS AND FLAMES COMING FROM THE AMP. HE ALSO HAD TO CUT THE WIRES THAT WERE CONNECTED TO THE AMP AND REMOVE THE FUSE FOR THE RADIO. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE AMP IS POSITIONED UNDERNEATH THE REAR PASSENGER SEAT WHERE THE CHILD SAFETY SEAT IS LOCATED. THE CURRENT AND FAILURE MILEAGES WERE 142,000.”
Owner complaint to NHTSAFiled Apr 20, 2009Electrical system, EquipmentFire reportedODI 10266085
“MY 1999 JEEP GRAND CHEROKEE LIMITED'S HEATER CONTROL UNIT HAS BECOME FAULTY. THE HEAT DOES NOT WORK ON ANY SETTING, AND OUTSIDE COLD AIR COMES INTO THE CABIN WITH ZERO CONTROL. THIS IS MAKING VISIBILITY VERY POOR DUE TO LACK OF DEFROSTING THE FRONT WINDSHIELD. I BROUGHT IT TO THE DEALER, AND THEY INFORMED ME THAT IT WAS DUE TO A POOR "DESIGN" FROM THE FACTORY. THEY TOLD ME THAT IT WAS GOING TO COST $1,766.00 PLUS TAX TO REPAIR THIS PROBLEM. I FEEL THAT THERE SHOULD BE A RECALL ISSUED TO FIX THIS PROBLEM SEEING IT BECOMES A SAFETY RISK DUE TO POOR VISIBILITY. *TR”
Owner complaint to NHTSAFiled Oct 5, 2008Visibility, EquipmentODI 10244451

Showing 6 of 47 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.