Problems · by component
1999 Jeep Cherokee latches/locks/linkages problems
28 owner complaints to NHTSA about the 1999 Jeep Cherokee cite latches/locks/linkages, 1% of all 2,004 complaints for this model year.
Complaints
28
1% of all complaints
Crashes
0
Reported by owners
Fires
1
Reported by owners
Injuries
2
Reported by owners
What owners say about the latches/locks/linkages
Verbatim from NHTSA complaints, newest first
“I'M CONTINUING HAVING TO REPLACE THE LOCK ACTUATOR ON THE DRIVER'S DOOR & ALSO EACH DOOR LOCKS ON THE REMAINING DOORS. THIS HAS BEEN COSTLY & TIME CONSUMING AND NEEDLES TO SAY WITHOUT A VEHICLE. SOME OF MY FRIENDS HAVE THE SAME CONCERNS REGARDING THE LOCKS. HOPEFULLY I CAN GET YA'LL TO ASSIST WITH GETTING A RECALL FOR THESE LOCKS. ANY ASSISTANCE IS APPRECIATIVE. *TR”
“PASSENGER SIDE FRONT DOOR WOULD NOT UNLOCK. ALL DOORS AUTOMATICALLY LOCK WHEN VEHICLE SPEED INCREASES ABOVE APPROXIMATELY 15 MPH. VEHICLE WAS PARKED AND PASSENGER WAS NOT ABLE TO OPEN DOOR USING DOOR HANDLE. AFTER SEVERAL MINUTES WE WERE ABLE TO GET THE DOOR TO UNLOCK AND PASSENGER WAS ABLE TO EGRESS THE VEHICLE. THIS COULD POSE A SERIOUS THREAT TO OCCUPANTS THAT COULD LEAD TO SERIOUS INJURY OR DEATH BY DELAYING OR PREVENTING THEIR EXITING FROM THE VEHICLE IN AN EMERGENCY OR AFTER AN ACCIDENT. THIS LOCKING SYSTEM FAILURE ALSO DISABLES THE EXTERNAL DOOR OPERATING MECHANISM MAKING IT IMPOSSIBLE FOR SOMEONE OUTSIDE THE VEHICLE TO OPEN THE AFFECTED DOOR THEREBY MAKING IT MORE DIFFICULT FOR THEM TO ASSIST THOSE INSIDE THE VEHICLE. THIS MAKE, MODEL AND YEAR VEHICLE HAS A RECALL THAT ADDRESSES LOSS OF FUEL TANK INTEGRITY FOLLOWING A REAR END COLLISION. IF THE LOSS OF FUEL TANK INTEGRITY RESULTED IN A FIRE THE FAILURE OF THE DOOR LOCK SYSTEM TO PREVENT OCCUPANTS EXITING THE VEHICLE COULD RESULT IN SERIOUS INJURY OR DEATH. *TR”
“DOOR LOCKS NOT WORKING, INITIAL REAR PASSENGER LOCK MAKING A BUZZING NOISE FOLLOWED BY NOT OPENING. NOW THE FRONT PASSENGER DOOR IS BUZZING AND OPENING INTERMITTENTLY. *TR”
“MY 1999 JEEP GRAND CHEROKEE LIMITED W/42,000 MILES. YES . NOT A TYPO . 42,000, ORIGNAL OWNER & "SCARED TO DEATH" TO DRIVE THIS SUV. I HAVE ALOT OF THE ALREADY PROBLEMS, THAT HAVE BEEN REPORTED. HAD TO PAY MANY, W/MY OWN CASH. THIS SUV SCHOULD HAVE CAME IN 1 COLOR "LEMON YELLOW". IT IS AN ACCIDENT WATNG TO HAPPEN. THE RECENT PROBLEM IS NOW I HAVE NO A/C-HEAT OR DEFROSTER. THS IS DUE, TO FAILURE OF THE AUTOMATIC TEMP CONTROL TO WORK. I T STARTED 1ST BY INTERMITTENTLY WORKING, TILL NOW NOT WORKING AT ALL, THIS IS JUST 1 MORE, TO THE LIST , OF MANY OTHER PROBLEMS. I DON'T THINK THAT IT IS AN COINCIDENCE THAT ALL MY ISSUE HAVE HAPPENNED, ALMOST EXACTLY, IN THE ORDER, OF ALL THE OTHER COMPLAINTS. I CAN'T UNDESTAND HOW A COMPANY CAN GET AWAY W/THIS. THIS NEW PROBLEM CAN COST UP TO $2000, IF IT IS, LIKE PREVIOUS REPORTED PROBLEMS, HAPPENS TO BE THE "BLEND DOORS". AS A HANDICAPPED DRIVER I DRIVE LESS THAN 4,000 MILES A YEAR. THIS IS THE ONLY AUTO I DRIVE, THUS THE MANY, MANY PROBS HAVE YET TO RAISE THIER HEAD. I HAVE READ ALMOST ALL COMPLAINTS(TOO MANY TO READ) THIS SUV SCHOULD BE A "TOTAL RECALL, I HAVE NEVER HEARD MORE COMPLAINTS & PROBLEMS, IN MY LIFE, FOR ANY…”
“HAVE BEEN GOING OUT TO UNLOCK JEEP AND WILL NOT UNLOCK. THIS IS NOW HAPPENING EVERY DAY WHERE THE DOOR WILL NOT LOCK OR UNLOCK ON THE DRIVERS SIDE. I HAVE HEARD THAT SEVERAL OTHER PEOPLE WITH THE SAME JEEP HAVE THE SAME PROBLEM. NOW THE DOME LIGHTS WILL NOT GO ON UNTIL I CLOSE THE DOOR AND THEN WILL NOT GO OUT. SO I AM FORCED TO DRIVE WITH THEM ON AND THE DOOR UNLOCKED. I DON'T FEEL VERY SAFE IN THIS ANYMORE. *TR”
“I HAVE A 1999 JEEP GRAND CHEROKEE LIMITED. I HAVE HAD THE VEHICLE SINCE IT HAD 29,000 MILES AND IT NOW HAS APPROX. 81,000. I HAVE REPLACED THREE OF THE FIVE LOCKING MECHANISMS ON THE VEHICLE AND NOW HAVE TWO MORE THAT NEED REPLACING. THIS IS NOT ACCEPTABLE. THE DOOR LOCKS ALLOW FOR ME TO OPEN THE CORRESPONDING DOOR OR REAR HATCH SOMETIMES BUT MOST OF THE TIME DO NOT ALLOW ME TO OPEN THE DOOR OR REAR TAILGATE AT ALL. WHEN THE REAR TAILGATE LOCK IS ALLOWING FOR ME TO OPEN THE REAR TAILGATE IT WILL NOT LOCK AT ALL. MY VEHICLE HAS SAT IN MY DRIVEWAY EVERY NIGHT WITHOUT ANYWAY FOR ME TO LOCK IT. WHEN IT IS STUCK IN THE LOCKED POSITION IT WILL NOT OPEN BECAUSE THERE IS NO WAY FOR ME TO MANUALLY OPEN THE REAR TAILGATE. WHEN THE DRIVER SIDE LOCK WENT OUT IT LOCKED ME OUT OF THE VEHICLE BECAUSE THERE IS SOME TYPE OF ELECTRICAL DRAIN ON THE VEHICLE AS WELL, THE KEY LESS ENTRY FOB COULD OBVIOUSLY NOT UNLOCK THE OTHER DOORS. THIS IS JUST ONE OF THE FRUSTRATING ISSUES THAT I HAVE HAD WITH THE LOCKING MECHANISMS ON MY VEHICLE. I WAS TOLD BY THE DEALERSHIP THAT IT WOULD COST APPROX. $250 PER DOOR IN LOCKING MECHANISMS ALONE TO GET REPLACED THIS TIME! I AM PISSED OFF AND AT A…”
Showing 6 of 28 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.