Problems · by component

2014 Jeep Cherokee suspension problems

63 owner complaints to NHTSA about the 2014 Jeep Cherokee cite suspension, 2% of all 2,651 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
63
2% of all complaints
Crashes
4
Reported by owners
Fires
1
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the suspension

Verbatim from NHTSA complaints, newest first
“The contact owns a 2014 Jeep Cherokee. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway and became aware that the vehicle was stuck in gear, prompting the contact to tow the vehicle to the residence. After a visual inspection, the contact became aware that the front suspension was disconnected. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000.”
Owner complaint to NHTSAFiled Mar 5, 2025Suspension, Power trainODI 11646610
“When starting again and driving in Slidell Louisiana only 70458 car is making loud noises from console radio network seems as if it's a tracking device linking into my car causing it to break gas is just draining starting Is loud just went to jeep in Nola jeep Xtreme on 29th all was fine seems as if there plugging in broke cars or trucks on my car. When off it makes noises every 20 min it's very odd when driving stalling like not going I'm not sure oil change not due as of yet even with message system on progressive seems as if they have done this also as when I went to Hattiesburg Ford where I purchased stopped please call me with answers I do not own any other cars trucks four wheelers or motorcycles. This is very disturbing. I pay notes on this and am being robbed I lost my Corolla like this the FCC and FAA are having same problem satellite please call me asap”
Owner complaint to NHTSAFiled Feb 2, 2025Suspension, Unknown or other, Fuel/propulsion systemODI 11640244
“STARTED APPEARING A MONTH AGO, COMPLETE LOSS OF POWER ON MAJOR HIGHWAYS/INTERSTATES. THE PTU WAS SUPPOSEDLY ALREADY REPLACED DUE TO 1ST RECALL (PRIOR OWNER), BUT STILL HAD ISSUES WITH REPLACEMENT. I HAVE 2 CHILDREN AND THE COMPLETE LOSS OF POWER TERRIFIED ME. THE PTU IS A $3,000 REPAIR/REPLACEMENT. I WAS ABLE TO PUT IT IN NEUTRAL AND PULL OVER TO RESTART THE CAR, BUT THIS HAS HAPPENED A FEW TIMES! THIS COULD HAVE CAUSED MAJOR ACCIDENTS AND DEATHS!!!”
Owner complaint to NHTSAFiled Jan 23, 2025Suspension, Power trainODI 11637863
“Hello my front passenger suspension bolts sheared due to over torque condition. My mechanic said he believes there was something related to this, but it is a serious safety issue. I checked the Stellantis bc and NHTSA Recall site and found nothing. My front drive train is bent and I can’t imagine the risk it out my wife and daughters. Could have snapped on the highway and killed them, and potentially others, in an accident.”
Owner complaint to NHTSAFiled Oct 25, 2024SuspensionODI 11622016
“Wife and I were towing our 2014 Jeep Cherokee Trailhawk behind our 28,000 LB Motorhome and it began to shake and wobble so bad we had to pull over. We got 35 miles from our Home base in Ohio. Sat on the side of the road about 20 min and took off again toward an exit about a mile ahead. It did not wobble so we drove on. About 30 miles later it did it again. After it did it 5 times in 80 miles we decided to have the Jeep hauled home and put away for the Winter and we left for the South.”
Owner complaint to NHTSAFiled May 2, 2022Steering, SuspensionODI 11463129
“our mileage/odometer is flashing and states TSB. The TCM has been reprogrammed 3-4 times and still malfunctioning. Electrical issues through out cause stereo to not turn on sometimes and the all the sudden turn on its own. We have made complaints to the jeep and they said the recall have already been done they wont help us and then close our case with out any solutions. We have already spent 2000 or more fixing issues that don't help the problem. We completely replaced the shifter and the whole assembly that goes with it. We have had a quick learn done to the transmission. We still had codes popping for the TCM prior to the shifter going out. We have had codes come up for the drive train and where told that recall was already done and we still have issues. We are at a loss here and dont know what else to do. We have only got this car a little over a year ago and have reported problems since day one.”
Owner complaint to NHTSAFiled Dec 9, 2021Suspension, Power train, Electrical systemODI 11443296

Showing 6 of 63 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 4, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Suspension: shock absorber

Free remedy

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

SuspensionReported Jul 2, 2014NHTSA 14V392000
Data from NHTSA Recalls API · synced Nov 4, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.