Research · complaint index

Jeep Cherokee years to avoidWhat NHTSA complaint data does and doesn’t say

We compared 16 model years of the Jeep Cherokee by owner complaints to NHTSA, adjusted for how long each year has been on the road. 2019, 2014, 2015 stand out with at least twice the typical complaint rate.

01 —Complaint index

Complaints per year on the road

1.0 = typical year for this model
View as table
Model yearComplaints per year since release
199615
199746
199972
200068
200143
2014204
2015150
2016128
2017134
201876
2019209
202048
202130
202210
20231
20260
YearComplaintsPer year on roadIndexRecallsCrashesSignal
202600—40Too new to judge
2023310.011Fewest complaints
202252100.233Fewest complaints
2021177300.4410Fewest complaints
2020334480.739Typical
20191,6732093.11140Most complaints
2018688761.1711Typical
20171,3381342.0624Typical
20161,4131281.9937Typical
20151,7941502.21145Most complaints
20142,6512043.01356Most complaints
20011,111430.68105Typical
20001,829681.07136Typical
19992,004721.18164Typical
19971,380460.710156Typical
1996450150.21057Fewest complaints
  • 20260 complaints · 4 recallsToo new to judge
  • 20233 complaints · 1 recallFewest complaints
  • 202252 complaints · 3 recallsFewest complaints
  • 2021177 complaints · 4 recallsFewest complaints
  • 2020334 complaints · 3 recallsTypical
  • 20191,673 complaints · 11 recallsMost complaints
  • 2018688 complaints · 7 recallsTypical
  • 20171,338 complaints · 6 recallsTypical
  • 20161,413 complaints · 9 recallsTypical
  • 20151,794 complaints · 11 recallsMost complaints
  • 20142,651 complaints · 13 recallsMost complaints
  • 20011,111 complaints · 8 recallsTypical
  • 20001,829 complaints · 7 recallsTypical
  • 19992,004 complaints · 8 recallsTypical
  • 19971,380 complaints · 10 recallsTypical
  • 1996450 complaints · 10 recallsFewest complaints
Data from NHTSA Complaints & Recalls APIs · synced Nov 10, 2026

Fewest complaints for their age: 2023, 2022, 1996, 2021.

02 —FAQ

About this comparison

What Jeep Cherokee years have the most complaints?

Adjusted for years on the road, 2019, 2014, 2015 drew at least twice the typical rate of NHTSA owner complaints among the 16 model years compared.

Is this a reliability rating?

No. These are counts of unverified owner complaints to NHTSA. They are not adjusted for how many cars were sold, so a popular year can collect more complaints. Use them to find patterns, then read the reports.

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.