NHTSA lists 2 safety recalls and 23 owner complaints for the 2024 Jeep Grand Cherokee 4XE. Most complaints involve electrical system (12) and engine (11). The EPA rates it 23 mpg combined, and NHTSA gives it 5 stars overall.
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
“The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact stated that upon starting the vehicle, the "Service Hybrid System" message was displayed and the air conditioning system failed to operate. The vehicle later failed to start and was towed to the dealer, where the contact was informed that the cause of the failure could not be determined. The dealer was able to restart the vehicle; however, the vehicle failed to charge. The dealer informed the contact that a STAR case was filed and was pending manufacturer assistance. The dealer later informed the contact that the vehicle was repaired and that recall repairs for NHTSA Campaign Numbers: 25V766000 (Engine) and 26V328000 (Air Bags) were completed; however, the charging failure persisted. The contact stated that upon starting the vehicle, the "Service Hybrid System" message and wrench warning light illuminated. The vehicle was towed to Country Chrysler Dodge Jeep Ram (2158 Baltimore Pike, Oxford, PA 19363), where the contact was informed that the cause of the failure could not be determined. Additionally, the dealer informed the contact that NHTSA Campaign Numbers: 25V766000 (Engine) and 26V328000 (Air…”
“While driving on the highway at 65mph, the car suddenly lost power in middle of traffic and stopped. I was barely able to park on side of the road and was facing a severe risk of being crashed into! I was able to restart the vehicle after 7min by holding stop start button for long time”
“2024 Jeep grand cherokee 4xe Loss of power while driving. currently has about 4600 miles on it but having issues entire time of ownership. Also been experiencing very hard jerky shifting and a red wrench "service hybrid electric vehicle system" light coming on periodically. Loss of complete power while driving with the red wrench warning coming on and lost power steering and braking. vehicle would not start for about 20 minutes then started. Brought it in to local jeep dealer and they can't find any issues they said. please help”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Grand Cherokee 4xe Auto 8-spd, 4 cyl, 2.0 L, Turbo · 4-Wheel Drive | 23 | 24 | 23 | $2,800 | 177 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
2 safety recalls as of Oct 28, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 23 complaints with NHTSA. The most-cited components are electrical system (12), engine (11), power train (6). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2024 Jeep Grand Cherokee 4XE at 23 mpg combined, depending on engine and drivetrain (1 version rated).
NHTSA's New Car Assessment Program gives the 2024 Jeep Grand Cherokee 4XE 5 out of 5 stars overall.