Problems · by component
2000 Jeep Grand Cherokee electrical system problems
156 owner complaints to NHTSA about the 2000 Jeep Grand Cherokee cite electrical system, 9% of all 1,829 complaints for this model year.
Complaints
156
9% of all complaints
Crashes
5
Reported by owners
Fires
24
Reported by owners
Injuries
5
Reported by owners
What owners say about the electrical system
Verbatim from NHTSA complaints, newest first
“After sending my Jeep Grand Cherokee to Pugh’s Service Center in Greenville, NC, in December 2018, because it would turnover, but not start. They replaced the ECM, but had to be taken to the local Jeep dealership for an OE ECM replacement and a crankshaft sensor, in order to get it to crank. Upon getting my Jeep back in March 2019, it ran fine for a few days. Then I went to start it, and it started, but after a few seconds, all of the GAUGES stopped working and all of the WARNING LIGHTS came on. I contacted both Pugh’s and the Jeep dealership, telling me I should just bring it in, to run more diagnostics. The Jeep only has 94,000 miles, and I spent about what the vehicle was worth upon getting it back in March 2019; so I’ve been hesitant on taking it back. There are many other people who have similar issues with the instrument panel gauges and warning lights, from the information I’ve researched online; with no indications of the problem being resolved.”
“TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HEATER FAILED TO BLOW HOT AIR ON THE PASSENGER'S SIDE AND 6 MONTHS LATER, THE DRIVER'S SIDE VENTS FAILED TO DISTRIBUTE HEAT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS POORLY DESIGNED AND METAL SHOULD HAVE BEEN USED INSTEAD OF PLASTIC FOR THE VENTS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.”
“CRANKED 2000 JEEP DROVE 1.5 MILE CAR JUST STOPS RUNNING DOING 40 MPH. INSERT KEY JEEP WILL NOT START . RANDOMLY STOPS DURING OPERATION. INDICATING KEY NOT RECOGNIZED. MILEAGE 122000. JEEP WILL NOT RUN. CAR RUNS FINE WHEN IN OPERATION BUT THEN WHAM IT JUST STOPS. CAN'T CONTROL THE JEEP STEERING LOCKS UP. HAPPENED 6 TIMES ALREADY. REPAIRS SHOP TRIED OF TOWING IT. NO KNOW FIX! GOING TO GET KILLED JEEP SHUTS DOWN AT ANY TIME. NO ONE KNOWS HOW TO REPAIR. MANUFACTURERS DEFECT.”
“TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE WOULD NOT START AND A MESSAGE INDICATING THE KEY WAS NOT RECOGNIZED WAS DISPLAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LINDSEY CHRYSLER (8100 CENTREVILLE RD, MANASSAS, VA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,000.”
“DASHBOARD LIGHTS AND ALARMS SIMULTANEOUSLY BLINK ON AND OFF. SEEMS TO BE A SHORT CIRCUIT IN THE WIRING. GAS TANK LEVELS OFF AT "EMPTY", AND THE FUEL GAUGE SPINS 180 DEGREES SO THAT IT IS CAUGHT UNDER THE "RESTING STICK" AT 0, THEREFORE, NO LONGER READING THE GAUGE. THIS HAPPENS WHILE IN MOTION AND WHILE PARKED.”
“I WAS DRIVING THE JEEP AND TOOK IT TO THE REPAIR SHOP TO GET THE MUFFLER FIXED UPON GETTING IT TO THE SHOP THE SECURITY KEY LIGHT CAME ON AND THE JEEP WONT START ALSO THE KEY CAN BE REMOVED FROM THE EGNITION WHEN IN THE ON POSITION . THE KEY CAN FALL OUT WHILE DRIVING ... THE RECALL WAS NEVER FIXED AND THE KEY WONT WORK WITH THE JEEP NOW AND IM TOLD ITS A $1,800 FIX .”
Showing 6 of 156 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 27, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.