Problems · by component
2000 Jeep Grand Cherokee latches/locks/linkages problems
88 owner complaints to NHTSA about the 2000 Jeep Grand Cherokee cite latches/locks/linkages, 5% of all 1,829 complaints for this model year.
Complaints
88
5% of all complaints
Crashes
0
Reported by owners
Fires
1
Reported by owners
Injuries
1
Reported by owners
What owners say about the latches/locks/linkages
Verbatim from NHTSA complaints, newest first
“SEVERAL MONTHS AGO, I GET A QUACK SOUND WHEN THE DOOR LOCK/UNLOCK IS ACTIVATED. INITIALLY BOTH LOCKS WORKED THEN THE REAR PASSENGER DOOR DOESN'T LOCK BUT UNLOCKS AND THE DRIVER'S PASSENGER DOOR DOESN'T UNLOCK BUT LOCKS. I DID A SEARCH AND FOUND THIS: HTTP://WWW.TOPIX.COM/FORUM/AUTOS/JEEP-GRAND-CHEROKEE/TLMUDAEOFDB3HT8FC PAGE WHERE PEOPLE ARE HAVING THE SAME ISSUES. APPARENTLY IT IS A PROBLEM WITH MY 2000 LAREDO THAT PRESENTS ITSELF EVERY FEW YEARS AFTER THE FIX. IS THERE OR WAS THERE EVER A RECALL FOR THIS ISSUE? *TR”
“STARTED THE CAR AND PULLED AWAY AND WHEN THE DOOR AUTOMATICALLY LOCKED THE DRIVER SIDE BACK DOOR BUZZED LOUD AND IN A 3 WEEK PERIOD THERE ARE 3 OUT OF FOUR DOORS THAT BUZZ LOUD WHEN LOCKED. *TR”
“TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE NO KEY WARNING LIGHT ILLUMINATED FOLLOWED BY THE VEHICLE STALLING. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE MASTER KEY WOULD NEED TO BE CODED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.”
“TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR LOCKS FAILED. WHEN THE CONTACT ATTEMPTED TO LOCK OR UNLOCK THE VEHICLE WITH THE KEYLESS REMOTE, THE LOCKS WOULD MAKE A LOUD BANGING SOUND. THE FAILURE ONLY OCCURRED WHEN SHE USED THE KEYLESS REMOTE. THE REAR PASSENGER SIDE DOOR WAS JAMMED AND COULD NOT BE OPENED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.”
“THE DOOR LOCKS ON MY 2000 JEEP GRAND CHEROKEE ARE NOT FUNCTIONING. ALL OF THEM MAKE A LOUD "QUACK" NOISE WHEN I TRY TO UNLOCK OR LOCK THE CAR WITH THE REMOTE ENTRY OR FROM THE DOOR. THE REAR HATCH CAN NO LONGER BE OPENED AND BOTH PASSENGER DOORS HAVE TO BE UNLOCKED MANUALLY. THE DRIVER DOORS HAVE TO BE LOCKED MANUALLY. I HAVE BEEN RESEARCHING THIS ISSUE AND FOUND HUNDREDS OF ONLINE BLOGS ABOUT THIS PROBLEM. I CONTACTED MY JEEP DEALERSHIP AND THE REFUSE TO DO ANYTHING ABOUT IT. DOES SOMEONE HAVE TO BE INJURED OR WORSE IN ORDER FOR JEEP TO STEP UP AND FIX THEIR WRONG DOING? I AM HOPING YOU CAN DO SOMETHING ABOUT THIS ISSUE. THANK YOU *TR”
“2000 JEEP CHEROKEE SPORT AIRBAG WARNING LIGHT ILLUMINATES RANDOMLY AND REPEATEDLY. NOT RELATED TO ACTUAL AIRBAG DEPLOYMENT. IT MAY RENDER AIRBAG UNUSABLE. DANGEROUS CONDITION. COMMON CONSUMER COMPLAINT. ALL PASSENGER WINDOW ACTUATOR SWITCHES ARE UNUSABLE. WINDOWS WILL ONLY WORK AT DRIVER PANEL. SAFETY ISSUE IF PASSENGERS HAVE TO OPEN WINDOWS.VERY COMMON CONSUMER COMPLAINT. OBD ERROR CODES ARE INACCURATE (ESPECIALLY WHEN APPLYING TO EMISSION CONTROL SYSTEMS P0441, P0442). DIAGNOSIS OFTEN LEAD TO UNNEEDED REPAIRS AND COSTLY REPLACEMENT OF SENSORS AND COMPUTER WITHOUT CAUSE. COMMON CONSUMER COMPLAINT. DRIVER SEAT SUPPORT STRUCTURE BREAKS. EVEN WHEN DRIVEN ONLY IN ORDINARY DRIVING CONDITIONS AND NOT STRESSED UNUSUALLY. MUST BE REWELDED OR REPLACED. SEAT IS NO LONGER STRUCTURALLY SAFE. COMMON CONSUMER COMPLAINT ALL OF THESE ARE DESIGN ISSUES AND NOT SERVICE/MAINTENANCE RELATED. *TR”
Showing 6 of 88 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.