Problems · by component

2000 Jeep Grand Cherokee seats problems

202 owner complaints to NHTSA about the 2000 Jeep Grand Cherokee cite seats, 11% of all 1,829 complaints for this model year.

Complaints
202
11% of all complaints
Crashes
7
Reported by owners
Fires
2
Reported by owners
Injuries
14
Reported by owners
01 —Owner reports

What owners say about the seats

Verbatim from NHTSA complaints, newest first
“Drivers front seat has come loose from the bottom and is now wobbly, uncomfortable to sit on it and appears dangerous to drive as its not secure. There are lots of complaints about this happening to others on the internet.”
Owner complaint to NHTSAFiled Oct 10, 2022SeatsODI 11488629
“The contact owns a 2000 Jeep Grand Cherokee. The contact stated that the driver's side seat burnt her legs while wearing jeans. The contact sustained 2nd-degree burns however medical attention was provided. There were no warning indicator lights illuminated. The contact called the local dealer where informed there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 165,000.”
Owner complaint to NHTSAFiled Oct 13, 2021SeatsFire reportedODI 11436586
“SEAT BEGAN ROCKING LATERALLY WHEN CORNERING. INSPECTION INDICATED ALL SEAT PARTS WERE FIRMLY ATTACHED. ENTERING A PARKED VEHICLE ON A COLD EVENING, THE SEAT ROTATED TO THE RIGHT AND BACKWARD SLIGHTLY. SINCE THEN THE SEAT WILL NOT ADJUST FORE/AFT ON ITS RAILS NOR AM I ABLE TO BRING THE SEAT INTO ITS ORIGINAL UPRIGHT POSITION. I RECEIVE A WARNING THAT THE SEATBELT IS NOT BUCKLED EVEN THOUGH THE BELT IS FIRMLY BUCKLED. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT.”
Owner complaint to NHTSAFiled Feb 1, 2019SeatsODI 11173591
“CAR'S INSTRUMENT PANEL WENT WILD W HEN I STARTED THE CAR.EVERY WARNING LIGHT CAME ON AND STAYED ON. GAUGES WORKED IMMEDIATELY AFTER STARTING THE CAR, BUT SLOWLY LOST POWER TO KEEP THEM ON, AND THEY WENT TO THE "KEY OFF" POSITION. NOTHING ON THE DRIVERS ARMREST WORKED, NO SEAT AUTO POSITIONER, NO WINDOW OPEN, SHUT, OR LOCK. INFORMATION PANEL OVERHEAD WENT DEAD (BLANK).”
Owner complaint to NHTSAFiled Feb 27, 2018Electrical system, Seats, Electronic stability control (esc)ODI 11075168
“JANUARY 9 2018, THE HEATED SEAT IN MY NEWLY PURCHASED JEEP BURNT ME SO BADLY THAT 6 WEEKS LATER I STILL HAVENT HEALED COMPLETELY. I DO HAVE A PHOTOS OF INJURED AREA AND IT'S CURRENT CONDITION IS LAST PIC. THESE SEATS NEED RECALLED, IT COULD HAVE BEEN EVEN WORD-FOR-WORD CHILD OR OLD PERSON WITH THIN SKIN, IT WAS SO PAINFUL TO SHOWER, SIT, OR MUCH LESS MOVE DURING THIS HEALING .”
Owner complaint to NHTSAFiled Feb 16, 2018SeatsODI 11073195
“TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING, THE DRIVER SEAT FRACTURED AND RELOCATED TO THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SEAT TRACK FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.”
Owner complaint to NHTSAFiled Aug 8, 2016SeatsODI 10894056

Showing 6 of 202 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 27, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.