2011 Jeep Grand Cherokee fuel system, gasoline problems

“The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA Campaign Number: 19V813000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that shortly after starting the engine, the vehicle experienced a loss of motive power. The check engine warning light illuminated. The vehicle was towed to the local dealer, where it was repaired under NHTSA Campaign: 17V572000; however, parts were not available for NHTSA Campaign: 19V813000(Electrical System). In addition, the local dealer advised the contact that the vehicle was in need of a fuel pump replacement. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 141,000.”

“The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled. The vehicle was towed to the dealer who diagnosed that the fuel pump relay was faulty. The fuel pump relay was replaced but the failure reoccurred. The vehicle was towed back to the dealer who replaced the fuel pump, and the vehicle was repaired. While driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local service center who diagnosed the vehicle with power train failure. The manufacturer was not notified of the failures. The VIN was not available. The failure mileage was 130,000.”

“2011 JEEP GRAND CHEROKEE. CONSUMER WRITES REGARDING FUEL PUMP RELAY SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE VEHICLE WAS SCHEDULED TO BE REPAIRED ON 3-25-2021. THE CONSUMER REFERENCED RECALL P54/14V-530 AND R09/15V-115.*JS”

“2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL PUMP RELAY SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTUER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE DEALER INFORMED THE CONSUMER THE PART NECESSARY TO COMPLETE THE RECALL REPAIR WAS UNAVAILABLE. *JS”

“TL* THE CONTACT OWN A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING ON THE HIGHWAY AT 80 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE IN NEUTRAL, RESTARTED THE VEHICLE, SHIFTED BACK TO DRIVE, AND THE VEHICLE OPERATED AS DESIGNED. THE CONTACT STATED THIS FAILURE RECURRED SEVERAL TIMES. THE CONTACT TOOK THE VEHICLE TO ROCKWALL CHRYSLER DODGE JEEP RAM (970 E INTERSTATE 30, ROCKWALL, TX 75087) WHO REPLACED THE FUEL PUMP RELAY HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,768.”

“2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL PUMP RELAY SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE SHUTS DOWN WHILE DRIVING. THE PARTS NECESSARY TO COMPLETE THE REPAIR HAVE NOT BEEN MADE AVAILABLE. *JS”