Problems · by component

2013 Jeep Grand Cherokee air bags problems

33 owner complaints to NHTSA about the 2013 Jeep Grand Cherokee cite air bags, 4% of all 805 complaints for this model year.

Complaints
33
4% of all complaints
Crashes
7
Reported by owners
Fires
1
Reported by owners
Injuries
7
Reported by owners
01 —Owner reports

What owners say about the air bags

Verbatim from NHTSA complaints, newest first
“I was on the highway and the truck escalated in speed then it would decreased In speed . (61 mph to 45-41mph. Then it decreased speed all the way to a complete stop. Then burst into flames in front of truck. Truck made crackling sounds and proceeded to burn all the way back to the back seats of truck.”
Owner complaint to NHTSAFiled Jul 25, 2026Air bags, Structure, EngineFire reportedODI 11752785
“Car parked in driveway, passenger Active Head Restraint deployed overnight while parked. Plastic mold holding the latch pin in place is destroyed. Broke into pieces. The latch pin in pic1.jpg is still secured in the lock position. The computer is not throwing codes of deployed headrest, the computer thinks everything is fine. Pic3.jpg has a picture of the driver headrest, NOT deployed. The headrest are designed to deploy only with impact. The plastic molding broke away from the latch pin, and allowed the headrest to deploy prematurely. This should have been a safety recall on the first report. Thousands of complaints have been noted thus far.”
Owner complaint to NHTSAFiled May 18, 2026Air bags, Unknown or otherODI 11738558
“My son was hit head on in a very serious accident and his airbag on driver side didn’t fully deploy resulting in injuries. I’m not sure what component was faulty but the airbag should have fully deployed.”
Owner complaint to NHTSAFiled Jan 7, 2026Air bags, Seat beltsCrash reportedODI 11709362
“Passenger seat headrest exploded and hit my wife in the head/ear/neck and now she is in a lot of pain. This is the most random thing I have ever seen. My wife and daughter were driving through a parking lot going 4mph and the headrest just exploded. The plastic pieces holding the springs back broke and let the headrest fly forward into my wife’s head/ear/neck”
Owner complaint to NHTSAFiled Aug 20, 2024Air bags, SeatsODI 11609705
“I don't know if the headrest is part of the airbag deployment system or it's own entity. It is available for inspection. I was pulling into my driveway when the front passenger headrest exploded/deployed. I had just dropped my sister, who had been sitting there, and would have been injured by the force. I took my car to the dealership and was told that the 'involuntary deployment' was a known problem to Jeep and they had extended the warranty for the problem but it had expired in June 2023 so it would cost me $900 to fix. I contacted Jeep and was told they could not extend an extended warranty so repair was on me. There were no warning lamps or messages. This happened on 12/22.”
Owner complaint to NHTSAFiled Jan 8, 2024Air bags, Unknown or otherODI 11564089
“Headset active air bags deployed when just sitting in driveway. I had no knowledge of the “warranty period “ to get it replaced otherwise i would’ve and my car has never been in an accident”
Owner complaint to NHTSAFiled Nov 19, 2023Air bagsODI 11555936

Showing 6 of 33 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.