2013 Jeep Grand Cherokee problems

“Brought my vehicle to a local shop for a new start issue. After investigation, Recall V62 was claimed by Hoover Jeep but the external relay was never added to my vehicle. I believe they claimed this recall but never performed the work. I had to pay out of pocket to have the proper repairs made.”

“I brought my vehicle to the dealership (Axis Chrysler Dodge Jeep Ram in Jersey City, NJ) for open safety recalls. The vehicle has been at the dealership for approximately 3 weeks. I was repeatedly told parts were coming (alternator and brake booster), but the repairs were never completed. I was later told I could pick up the vehicle, but no documentation was provided and I have reason to believe the recall repairs were not performed. This has caused delays, inconvenience, and safety concerns.”

“My 2013 Jeep Grand Cherokee equipped with the 3.6L Pentastar v6 has a persistent cylinder 2 misfire (P0302). The cylinder 2 spark plug, ignition coil, and fuel injector have already been replaced, but the misfire continues. Diagnostic testing with a scan tool confirmed that cylinder 2 accumulated 61 misfires during a single test while cylinders 1,3, 4, 5, and 6 recorded zero, and the misfire monitor reported " Fail this trip" the vehicle can appear to drive normally despite the active misfire. I became aware that Chrysler issued warranty bulletin x56 concerning the 3.6L left cylinder head on certain 2011- 2013 vehicles including select 2013 Jeep grand Cherokees. I contact a jeep dealer and advise that my VIN is not included in that warranty extension. I am reporting this because my vehicle is experiencing a similar cylinder specific misfire concerns and I believe this condition should be documented and investigated.”

“Brought my vehicle to a local shop for a new start issue. After investigation, Recall V62 was claimed by Hoover Jeep but the external relay was never added to my vehicle. I believe they claimed this recall but never performed the work. I had to pay out of pocket to have the proper repairs made.”

“On August 17, 2026, while my wife was driving our 2013 Jeep Grand Cherokee SRT8 under normal conditions, the front passenger Active Head Restraint (AHR/headrest) suddenly and violently deployed without any collision, impact, or other apparent triggering event. I was seated in the front passenger seat and the spring-loaded head restraint struck me hard in the back of the head. Approximately 24 hours after the incident, I developed headache, pain around/behind my eyes, and nausea. The symptoms are intermittent, with periods of feeling normal followed by nausea and headache. Because of these symptoms following the head impact, and as advised by my GP, I went to the hospital for medical evaluation and treatment. The Jeep dealer has inspected the vehicle and advised that the passenger head restraint requires replacement. The repair could be handled under my Mopar Lifetime Maximum Care warranty. However, the dealer has also advised me that Jeep/FCA no longer has the replacement head restraint available, so the defective safety component currently cannot be replaced with the required new part. I am also concerned about the driver’s Active Head Restraint because it is…”

“The contact owns a 2013 Jeep Grand Cherokee. The contact stated while driving approximately 15-25 MPH and depressing the accelerator pedal, the vehicle hesitated before accelerating as intended. The contact stated that the brake pedal resistance increased while depressing the brake pedal, which required the brake pedal to be depressed to the floorboard. The contact stated that the Emergency Stop Brake engaged unexpectedly while the vehicle was idling and while driving at various speeds. A "Low Battery" message was displayed, and upon inspection, the battery was hot. The vehicle was taken to a certified mechanic who diagnosed failures with the TIPM (Totally Integrated Power Module) communication and the transmission; however, the vehicle had not been repaired. The contact stated that the vehicle was previously included in unknown recalls and was taken to the dealer where the recall repairs were performed. The manufacturer was made aware of the failure. The failure mileage was unknown.”