2014 Jeep Patriot air bags problems

“I went to the Quirk Chrysler Dodge Jeep RAM dealership of Dorchester (on hallet street) to have my vehicle recall serviced & I was turned away because I was told that the dealership does not service cars passed a certain mileage limit.”

“I reached out to the dealer about another issue with my radio by phone they helped with that situation later that day I received a text telling me about vehicle recalls. I called and made an appointment. They repaired part of the issue but had to order parts for the rest. I took my vehicle back the only light in the dash that stays on is the tire pressure light. When my son and I went to pick it back up we noticed the light on when I asked about it I was told the tech would talk to me but was gone for the day. He Jacob reached out the next day and told me it would need further inspection. I finally got in touch with a manager Mark he said the part broke when they attempted repair and this was due to the age of the car. I told him it was no issues before they touched it and I would like it fixed he told me to bring it in and they would inspect free of charge next thing I know he called and told me I was responsible for repairs. I'm not happy and don't/didn't know what to do therefore I'm reaching out here.”

“The contact owns a 2014 Jeep Patriot. The contact received notification of NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.”

“The contact owns a 2014 Jeep Patriot. The contact stated that upon entering the vehicle, the passenger’s side active headrest had deployed. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the two plastic clips used to hold the headrest in place were fractured. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 16,000. The VIN was not available.”

“Drivers side head restraint deployed when sitting parked in car striking my wife in head car was not running. Contacted dealer states no idea when part can come contacted jeep told to look for part on internet fix myself there is a safety recall on this issue and I am unable to get this resolved thru jeep and dealer”

“i have sent in my jeep patriot in few years ago for recall that has to do with airbags issue. jeep patriot just reached 10 year old and now i am getting air bag light every time i turn my steering wheel while parked and while driving it keeps dining every min or less. i was told it may be clock spring in steering wheel and i believe i should not have to replace it being 165xxx miles and just hit 10 year mark. i have been replacing many other parts knowing its part of wear and tear but having to replace clock spring on not so old cars is very concerning for our safety when it comes to jeep my jeep is 2014 and has been well taken care of. i am upset finding there are recalls for wrangler for clock spring but none for patriot. please get back with me with possible fix for this. i know jeep is one of best vehicles to have and i am starting to be worried if this going to be a common problems for jeep.”