2016 Jeep Wrangler air bags problems

“I recently got into an accident in my 2016 Jeep Wrangler. My airbags never deployed however. Also my buttons on the left side of my steering wheel do not work and my horn does not work. After realizing all this I believe it is an issue with the clock spring. I did research and found in 2024 there was a recall for the clock spring but only in the RHD model. My car is a LHD model but it seems the same issue has occurred and my clock spring failed.”

“The contact owns a 2016 Jeep Wrangler. The contact recently replaced the windshield wiper motor due to a failure of the intermittent speed settings not functioning properly. The contact stated that after replacing the wiper motor, the contact was only able to use the wipers on the fast speed setting. An independent mechanic informed the contact that the vehicle was taken to the shop for repair, or he could replace the wiper blade switch on the steering column. The contact repaired the vehicle himself. The contact stated that after the repair was completed, while driving out of the driveway at approximately 2 MPH, the driver's side front air bag deployed. The contact followed the instructions to install the wiper blade switch carefully. The contact was still only able to use the wipers on the fast speed setting. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 132,552.”

“On September 2, 2025, while driving at 65 mph, I lost control of my vehicle three times. The traction control light came on each time, creating a serious safety risk to me and others. The issue appears to involve the airbag clockspring/steering column assembly, matching symptoms reported under Safety Recall 27B (RC-27B-24). My VIN is not currently included in the recall. Chrysler Dodge Jeep Ram opened Case #94164354 and advised me to submit this so my VIN can be added. The part is available for inspection. My car is not drivable at this time due to the safety issue.”

“The contact owns a 2016 Jeep Wrangler. The contact stated that upon attempting to alert a gateman using the horn, the horn failed to function. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clock spring. The contact was informed that the clock spring needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V288000 (Air Bags), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 106,000.”

“Horn stopped working. Steering wheel controls stopped working. Airbag clockspring bad. Several lights on, on dash. Several dealerships claim even though there is a recall, my Jeep is not covered.”

“I had someone cut me off on the highway, I went to honk my horn & it didn't work. I then also noticed that my steering wheel control buttons did not work, or light up either. Upon investigation I found out that those are all symptoms of the clockspring not working properly & needing replaced.”