Problems · NHTSA complaints
2023 Kia Rio problems
Owners filed 12 complaints about the 2023 Kia Rio with NHTSA between Mar 2023 and Nov 2025. The most-cited component is engine (3).
Complaints
12
Filed with NHTSA
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Engine3
- Steering3
- Power train2
- Electrical system2
- Suspension2
- Wheels1
- Seat belts1
- Structure1
- Other / unknown5
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 12, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
5
4
3
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2023 | 5 |
| 2024 | 4 |
| 2025 | 3 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Engine
3 reports
“I’ve been hearing this rattle noise mostly when I crank the vehicle. I took it to go get checked out and they heard it when I first brought it in for them to check. But when they got it to the back for mechanic to listen for it, of course it didn’t do it. They kept my car a whole day to try n find the issue/hear the noise and was unsuccessful. I’ve been told that it could possibly have something to do with the car timing or something with the engine. My car only has 34000 miles on it and it’s making this noise. They won’t approve me to trade it in or anything to help fix the problem or get me in something better.”
Steering
3 reports
“The vehicle has difficulty following a center line, higher than normal steering wheel input is required. Feels like the vehicle is being driven in strong crosswinds at any speed above 55 MPH. The vehicle is very, very difficult to keep centered when crosswinds are present. The steering wheel input feels sticky and not smooth at any speed above 40 MPH. A 4-wheel alignment revealed a 0.3 degree of toe mis-adjustment on the RR wheel, no adjustment settings are present. Remaining wheels were within specs. No adjustment for the electronic steering assist. Additionally, the vehicle is equipped with the Highline TPMS, however, it is not displayed on the LCD. Dealer and Kia Corp. states it should display, however no fix is available.”
Power train
2 reports
“When I started my car, during the warm-up process, it dropped revs and turned off. After several tries, it turned on. While driving, when the vehicle was stopped, it began to jerk slightly. The safety risk is that the car, while I am driving, could turn off and cause an accident, in which people could be at risk, including me. I wouldn't want this to escalate because the dealer doesn't take action on the matter. The vehicle was taken to the dealer to evaluate the condition, they say that the technicians did not find anything, that the car did not emit any codes. And therefore they couldn't do anything. Note that I bought that car completely new, 0 miles, in March of last year. And in January the problem started. It is also worth noting that the car had to have a rack&pinion change in less than a year, due to a noise it made when the guide turned. All maintenance has been done with the official Auto Grupo Kia dealership on Kennedy, in Puerto Rico. I fear my safety and that of others behind the wheel, if the major fault in my car is not fixed.”
Electrical system
2 reports
“I bought a new 2023 Kia Rio on Mar. 13. Within 30 hours of getting it home it was entered by thieves who wrecked the ignition system trying to steal it. The dealer did not inform me of the great danger of theft of Kia models like mine. They did not urge me to get an anti-theft device. I didn't know of this rampant Kia theft problem or would not have bought the car. Not only that, they say they cannot fix it (for perhaps 2 months). All the area Kia dealers are "overwhelmed" with Kias that have suffered theft or theft-related destruction. They can't get parts. They won't allow the car to be towed to them because they don't have space. I'm stuck with a brand new car that can't be driven and can't be fixed. I am a fixed income 80-year-old without much money. This is abuse of customers. Kia must make this good. You have posted an article about recalls of Kias and Hyundais for this problem, but I don't see a path for relief for me.”
Suspension
2 reports
“Hi [XXX] I just collected my Kia Rio from service at LaFontaine. On driving in the freeway I noticed I had to make frequent adjustments to the steering when going straight and there was oversteering (minor tilt of the steering wheel result in exaggerated larger turn of the car). This does not happen when driving at lower speed outside of the freeway. I will monitor this as I am not sure if this was because I was switching between cars and/or that particular stretch of road is slippery. According to the technicians the alignment is back to spec so I will let you know if this issue persists as I drive the Rio more in the coming days. Hi Team The car veers to the left when driving with steering wheel straight. Tested in a clear non wet road. Please advise on next step. When driving on freeway there are over steering and understeering issues. Extremely dangerous. Yours sincerely [XXX]”
Wheels
1 report
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 12, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.