Problems · NHTSA complaints

2002 Kia Rio problems

Owners filed 152 complaints about the 2002 Kia Rio with NHTSA between Dec 2001 and Jul 2019. The most-cited component is engine and engine cooling (46).

Complaints
152
Filed with NHTSA
Crashes
29
Reported by owners
Fires
10
Reported by owners
Injuries
32
People reported injured
Deaths
1
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine and engine cooling46
  2. Air bags24
  3. Service brakes, hydraulic18
  4. Fuel system, gasoline18
  5. Seat belts16
  6. Electrical system12
  7. Power train11
  8. Suspension9
  9. Structure8
  10. Equipment4
  11. Visibility4
  12. Tires4
  13. Wheels3
  14. Latches/locks/linkages3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 29, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20011
200220
200332
200435
200523
200610
20079
20084
20093
20105
20113
20122
20131
20142
20150
20161
20170
20180
20191

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine and engine cooling

46 reports3 crashes3 fires
“2002 KIA RIO. CONSUMER STATES TIMING BELT FAILED *TGW THE CONSUMER STATED THE TIMING BELT FAILED FOR A SECOND TIME AT 59,059 AND DESTROYED THE SECOND ENGINE. THE CONSUMER WAS INFORMED THE VEHICLE WOULD NOT BE COVERED UNDER WARRANTY, BECAUSE THE ORIGINAL TIMING BELT WAS NOT REPLACED AT THE PROPER MILEAGE. THE CONSUMER STATED THE ORIGINAL TIMING BELT WAS REPLACED AT 53,668 AND THE REPLACEMENT BELT FAILED AT 59,059 BEFORE THE RECOMMENDED 60,000. A KIA REPRESENTATIVE INFORMED THE CONSUMER THE WARRANTY ONLY EXTENDED TO THE ORIGINAL ENGINE, NOT THE REPLACEMENT ENGINE. *JB”
Owner complaint to NHTSAFiled Dec 6, 2011Engine and engine coolingODI 10438436

Air bags

24 reports22 crashes
“TL* THE CONTACT OWNED A 2002 KIA RIO. WHILE DRIVING 30 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END CRASH. THE FRONT DRIVER SIDE AIR BAG DEPLOYED AGGRESSIVELY AND METAL FRAGMENTS STRUCK THE CONTACT'S FACE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A HEAD LACERATION THAT REQUIRED STITCHES, A BROKEN NOSE, AND A HAND INJURY. MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED TO THE SALVAGE YARD AND DEEMED DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 7/19/16*BF *JS”
Owner complaint to NHTSAFiled Jul 7, 2016Air bagsCrash reportedODI 10883214

Service brakes, hydraulic

18 reports2 crashes
“SLOWING TO TURN INTO GAS STATION, REAR AXLE BROKE DO TO EXCESSIVE RUST ROT. THE BODY ON THIS CAR HAD STATED TO RUST AT 8000 MILES, REAR FRAME HAS EXCESSIVE RUST ROT ALSO. NUMEROUS OTHER KIA RIO OWNERS ARE REPORTING THIS ISSUE THIS IS ALARMING I COULD HAVE SLAMMED INTO THE GAS PUMPS AS THE BRAKES LOCKED DO TO SEVERING A BRAKE LINE. *TR”
Owner complaint to NHTSAFiled Jun 9, 2014Suspension, Service brakes, hydraulic, StructureODI 10597220

Fuel system, gasoline

18 reports1 crash4 fires1 related recall
“TL* THE CONTACT OWNS A 2002 KIA RIO. THE CONTACT STATED THAT WHEN REFUELING THE VEHICLE, FUEL WOULD SPEW BACK OUT FROM THE FILLER NECK. IN ADDITION, THE CONTACT STATED THAT A STRONG GASOLINE FUEL ODOR WAS CONSTANTLY PRESENT WITHIN THE VEHICLE AFTER REFUELING. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V179000 (FUEL SYSTEM, GASOLINE: DELIVERY) BUT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL PRIOR TO THE PURCHASE OF THE VEHICLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 107,000. UPDATED 03/16/12 *BF UPDATED 03/30/12”
Owner complaint to NHTSAFiled Jan 30, 2012Fuel system, gasolineODI 10445892

Seat belts

16 reports6 crashes
“TL* THE CONTACT OWNS A 2002 KIA RIO. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER'S SIDE SEAT BELTS WOULD NOT RETRACT. THE CONTACT INSPECTED THE SEAT BELTS AND DISCOVERED THAT PART OF THE SEAT BELT WAS DISINTEGRATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.”
Owner complaint to NHTSAFiled Sep 18, 2013Seat beltsODI 10544190

Electrical system

12 reports3 fires
“ELECTRICAL LINE FROM REAR OF BRAKE SWITCH IS SHORT IN LENGTH AND UNSECURED RESULTING IN WIRE DAMAGE THAT SHORTS ELECTRICAL FUSE TO SWITCH. RESULTS IN BRAKE LIGHT FAILURE AND POSSIBLE REAR END COLLISION DUE TO NO BRAKE LIGHTS. NEW SWITCH FROM FACTORY WAS INSTALLED BY KIA DEALERSHIP- BUT PROBLEM PERSISTS. THE VEHICLE IS A 2002 KIA RIO CINCO. I'M WORRIED FOR MY FAMILY'S AND OTHERS SAFETY. THIS IS A DESIGN DEFECT, THAT I FEEL THE CONSUMER SHOULD NOT HAVE TO BEAR THE EXPENSE. *TR”
Owner complaint to NHTSAFiled Aug 31, 2007Electrical system, Exterior lightingODI 10201309
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 29, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.