Problems · by component
2012 Kia Sorento electrical system problems
127 owner complaints to NHTSA about the 2012 Kia Sorento cite electrical system, 14% of all 880 complaints for this model year.
Complaints
127
14% of all complaints
Crashes
1
Reported by owners
Fires
20
Reported by owners
Injuries
6
Reported by owners
What owners say about the electrical system
Verbatim from NHTSA complaints, newest first
“My kia Sorento shocks are really bad seems like it bounces Alot More than normal and heard a squeak coming from the shocks also hard to get the to turn when Im park and electric seems to glitch with bulbs going out faster and radio acting like it shorting out since the wiring was replaced it does this”
“The downhill break control (DBC) and the traction control system is is engaged and eliminated in the dash. It causes smoke or steam to come from under the hood after it is driven. This is the second time this issue has happened. I spent over $3,000 and six months getting this fixed last time. If there is not a recall on these things it should be recalled and fixed without me having to pay for it again. I believe it should have been covered the first time it happened.”
“There is a recall on my vehicle. I received my first letter in May2024. I took it to dealership and they ran test but said they couldnt fix the recall bc Kia hasn't sent them the remedy so they sent us home. I called Kia customer service and they said when remedy is ready I'll get another letter. I just got that letter a few days ago and called dealership (Superior kia Orangeburg SC). They will fix recall but trying to charge me for testing again claiming it's because recall wasn't fixed last time I brought it in..this was not my fault and they sent me home saying they were unable to fix at the time. This is a recall and I'm not supposed to be charged. They refuse to fix recall unless I pay them.”
“On August 23rd 2024, I drove this vehicle all day. But, upon reaching our final destination (ER department entrance) smoke began rolling out from under the hood. Once getting out to inspection the vehicle someone hollered for a extinguisher. I turned to look at the vehicle and I could see underneath of the 2012 kia sorento had flames. My son was still in the car so my mother and I ran to get him out of his rear facing carseat and ran away from the vehicle. At this time the vehicle still had a fire that went out with extinguisher but quickly light back up. After this the whole are and car filled with smoke. Fire department was called and this took them awhile to fully extinguish the fire. This could have hurt myself, my child, and my mother. I lost alot of valuable things including my son's new carseat, my children's double stroller, a tablet, clothing, etc. I have called Kia as I found out there was a recall that kia has none about and started sending notices out November 14th 2023. My vehicle sat at a kia dealership from January to March 6th and if this recall was so drastic such as a car fire why was this not taken car of when my vehicle sat for 2 months. I…”
“While driving, the RPMS go to zero and the car stops and I lose all power. Yes, it's a safety risk to me and other drivers because it shuts off while driving. Someone following behind me can run into me. Yes, I took it to Ourisman Kia of Catonsville twice - They reproduced it happening the 2nd time I dropped it off after showing them a video of what happens. They said they don't know how to fix it. No, the vehicle was only inspected by the dealer. See video attached regarding warning lamps/messages etc.”
“My 2012 Kia Sorento has a recall for the motor, and I had taken it to Kia for an inspection and the dealer stated to me that my car does not have a recall on it. Recently my car stalled on the road while I was driving, and it nearly caused an accident because someone behind me had to break suddenly to stop.”
Showing 6 of 127 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.