Problems · by component

2012 Kia Sorento structure problems

35 owner complaints to NHTSA about the 2012 Kia Sorento cite structure, 4% of all 880 complaints for this model year.

Complaints
35
4% of all complaints
Crashes
2
Reported by owners
Fires
4
Reported by owners
Injuries
3
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“Hey I’ve Recently Wrecked My Vehicle Due To Malfunctions This Year Just A Few Months Ago & I Reported It To The Dealer Before I Crashed It. That Something Was Wrong With The Engine And Also Sent The Dealership I Purchased It From Videos Before Hand But Nobody Would Listen To Me. Now My Car Is Sitting In A lot Engine Blowed And I Can’t Afford Another One. I Have Proof , Names And Also Couldn’t Get My Car Fixed Because I Only Had Liability Insurance Only. No Report Was Filed Because Me And The Other Vehicle Was Transported To Uab Hospital.”
Owner complaint to NHTSAFiled Sep 18, 2025Air bags, Structure, EngineCrash reportedODI 11688229
“The suspension mounting block rusted off the frame and the frame rusted into on the passenger rear side of the car It was good that we were running slow close to the house when it happened if that would’ve come loose at Highway speeds, the car would probably flipped The vehicle is now undrivable”
Owner complaint to NHTSAFiled May 7, 2024Suspension, StructureODI 11587481
“The paint on the body between the windscreen and sunroof is rapidly delaminating, literally overnight. The vehicle color is Pearl White. I wish to add my case to what I understand is an ongoing effort by other Kia owners with similar delaminating paint issues for the NHTSA to get Kia to act on this and issue a recall.”
Owner complaint to NHTSAFiled Aug 27, 2023StructureODI 11541039
“I own a white 2012 Kia Sorento that the paint is rapidly peeling off of across the piece of roof just above the windshield (body shops have called this Delamination). I have the pearl white paint, which began peeling in a tiny spot at approximately 45,000 miles and I thought this was a chip from a rock or something that fell on it, but since then it rapidly began peeling all over and now is in a few spots in the same area, and down to the metal, causing rust. I filed a claim with my insurance company January 2023, but the claim was denied. They were told by the autobody shop that there has been a paint chipping problem with other vehicles with the same pearl white paint, and that those had been recalled due to a defect.”
Owner complaint to NHTSAFiled Feb 4, 2023StructureODI 11505572
“With one simple google search you can find hundreds, if not thousands of results from people talking about their same experience with their pearl white Kia’s. The paint is cheap, and it’s starting to peel off on its own, which has lead to severe cases of rust. Either Kia was purposely being cheap, or it was a mistake. Either way it’s their responsibility to fix this.”
Owner complaint to NHTSAFiled Dec 12, 2022StructureODI 11497016
“*White Pearl paint is pealing / chipping away on the front hood and around the top of the windshield roof. *I have been told that the area of missing paint around my windshield can rust/corrode through and affect the windshield seal. *My Kia dealer has seen it and said it was a widespread problem with the white pearl paint on the Sorento model.....but no further action was done. *It has not been inspected by the police, insurance....just the Kia Dealer. *No warning lamps or messages.....”
Owner complaint to NHTSAFiled Jul 16, 2021StructureODI 11425095

Showing 6 of 35 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.