2014 Kia Soul engine and engine cooling problems

“The contact owns a 2014 Kia Soul. The contact received notification of NHTSA Campaign Number: 22V096000 (AIR BAGS). The vehicle was taken for the oil change, and the contact was informed that the engine was consuming an excessive amount of engine oil. The oil level was extremely low. The contact was informed that the manifold was cleaned; however, the cause of the excessive oil consumption was not yet determined. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). However, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.”

“The contact owns a 2014 Kia Soul. The contact stated that while driving 30 MPH uphill with her daughter and her small dog inside the vehicle, the brake pedal was depressed, but the vehicle stalled and shut off unexpectedly. The contact stated that several minutes later, the vehicle started working as intended; however, a fuel smell remained inside the vehicle. The check engine warning light was illuminated. Neither an independent mechanic nor the dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. There was a fuel odor while attempting to start the vehicle. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); however, the VIN was not associated with the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not associated with the recall. The failure mileage was 228,041.”

“The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine light illuminated. The contact pulled to the side of the road. When the vehicle was turned off, oil leaked from the vehicle. The contact drove slowly to a business parking lot. The vehicle was towed to the residence and was then towed to the dealer. The vehicle was diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired, and the dealer refused to complete the recall repairs. The contact was informed that the manufacturer refused to do the recall repairs and stated that the warranty had expired. The vehicle remained at the dealer unrepaired. The contact was informed that the vehicle needed to be removed from the premises. The manufacturer was made aware of the failure and filed a claim. Afterwards, the contact was informed that NHTSA Campaign Numbers: 22V096000 (AIR BAGS), 17V608000 (STEERING), 19V120000 (ENGINE, ENGINE AND ENGINE COOLING), and 15V123000 (VEHICLE SPEED CONTROL) were associated with the VIN. The failure mileage was approximately 140,000.”

“The contact owns a 2014 Kia Soul. The contact stated that while accelerating, the accelerator pedal was depressed to the floorboard, and the vehicle was sluggish and slow to accelerate before responding as needed. There was an abnormal, rotten odor coming from the vehicle. The ABS, engine, and traction control warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The local dealer was contacted and suggested a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 157,000.”

“The contact owns a 2014 Kia Soul. The contact received a recall letter related to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The contact stated that while driving 40-45 MPH, the vehicle lost power and stalled. The vehicle was restarted. The engine warning light was illuminated. The vehicle was taken to an independent mechanic, who retrieved DTC: P0420; which was related to the catalytic converter. The vehicle was taken to the local dealer, where the software update was completed, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 177,238.”

“The contact owns a 2014 Kia Soul. The contact, who was an independent dealer, purchased the vehicle for resale. The contact researched and identified an unrepaired recall under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) associated with the VIN. The vehicle was taken to the dealer; however, the dealer declined to repair the vehicle. The contact was informed that, because of missing or incorrect VIN information, the repair was declined. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact had not experienced a failure.”