Problems · NHTSA complaints

2023 Kia Sportage Hybrid problems

Owners filed 102 complaints about the 2023 Kia Sportage Hybrid with NHTSA between Sep 2022 and Nov 2026. The most-cited component is electrical system (39).

Complaints
102
Filed with NHTSA
Crashes
4
Reported by owners
Fires
0
Reported by owners
Injuries
4
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system39
  2. Engine26
  3. Vehicle speed control23
  4. Power train18
  5. Service brakes12
  6. Fuel/propulsion system9
  7. Forward collision avoidance9
  8. Visibility/wiper3
  9. Structure3
  10. Seat belts2
  11. Lane departure2
  12. Steering2
  13. Service brakes, hydraulic1
  14. Fuel system, gasoline1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20223
202325
202426
202525
202623

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

39 reports1 crash1 related recall
“Driving on hwy, hybrid battery light comes on. Car basically dies you have to pull over, shut car off, hit battery reset and start . Very dangerous It's been happening off and on for a while. Started about 28000 miles , now have 42000. Dealership is 1 1/2 hrs away, very heavy traffic. Plus our only car and have to work various hrs. No rental car avail. Can happen 6-7 times one day then a month goes by nothing.”
Owner complaint to NHTSAFiled Nov 3, 2026Electrical systemODI 11775511

Engine

26 reports
“My 2023 Kia Sportage EX Hybrid has experienced repeated engine-related failures since October 2022, requiring multiple dealer repairs. The safety issue escalated in 2026 when the vehicle experienced sudden loss of acceleration while driving on highways. In April/May 2026, the vehicle lost acceleration twice within approximately 10–15 minutes. Warning messages appeared, including Check Engine Light and "Check Hybrid System – Stop Safely." The accelerator became unresponsive, requiring the vehicle to be moved to the shoulder. The dealer diagnosed P0030 and P1120 and replaced the Bank 1 Sensor 1 oxygen sensor and valve cover assembly with manufacturer technical support involved. Several months later, another highway loss-of-acceleration event occurred. The vehicle would not respond to the accelerator, RPM remained around 1,000, and it had to be safely moved off the road. The dealer diagnosed P2138 and replaced the accelerator pedal assembly. The repeated unexpected loss of acceleration creates a serious safety risk. The root cause remains unknown despite multiple repairs.”
Owner complaint to NHTSAFiled Aug 4, 2026Power train, Engine, Fuel/propulsion systemODI 11754862

Vehicle speed control

23 reports
“2023 Kia Sportage Hybrid. Drop in power/acceleration! Upsetting, stressful & unsafe. Purchased brand new, Nov 2023. When this occurred approx. 35695 miles. I left work, got on the freeway, (only maybe 1-2 miles away) and was trying to accelerate to merge with traffic flow and could only go approx. 52-54 MPH. I tried to "floor" the pedal, but with no further acceleration. No check engine light turned on, only display message noting depleted battery/drained warning. Since power was limited, and unsure of safety of driving further or if the car would literally stop, I pulled to the shoulder of the freeway. It is a miracle that I was in the slow lane already! Unsettling! It was towed to a Kia Dealership. They had it for 2 days. The technician said there were two error codes (P017100 - System Too Lean, and P019100 Fuel Rail Pressure Sensor Circuit Range/Performance). They were unsure how/why this incident occurred. They said some kind of glitch in the system. I asked if they have had other cars with this similar issue brought in, and the technician said he did not know of any. The issue was not replicated upon initial diagnostics. Technician cleared codes, reset the…”
Owner complaint to NHTSAFiled Aug 21, 2026Electrical system, Vehicle speed control, Fuel/propulsion systemODI 11758663

Power train

18 reports1 crash
“On XXX and XXX, while driving on the highway, the vehicle suffered a sudden, complete loss of motive power. Flashing warning lights appeared on the instrument cluster, accompanied by a safety warning message instructing the driver to pull over and "Check Hybrid System" immediately. This sudden, uncommanded drop in propulsion on active, high-speed roadways created an immediate safety hazard, forcing emergency maneuvering to coast the vehicle safely to the shoulder. The vehicle was delivered to an authorized franchise dealer (Arapahoe Kia in [XXX]) on XXX, where it has now remained grounded for 31 consecutive days. The service department has verbally communicated extreme diagnostic confusion, stating they lack an on-site hybrid specialist to properly diagnose the high-voltage powertrain/HPV/hybrid battery system. The vehicle has historically received software updates under Campaign SC335A, and the symptoms reported here closely align with the loss of motive power issues addressed in Voluntary Emissions Service Campaign SC338. To date, neither the dealership nor the manufacturer (under Case #XXX) has provided a formal written diagnosis, a repair schedule, or an active resolution.”
Owner complaint to NHTSAFiled Jul 16, 2026Power train, Electrical system, EngineODI 11750948

Service brakes

12 reports1 crash
“Electronic parking brake switch has failed. Yes the switch is available for inspection. Electronic parking brake can no longer be manually activated. Failure of the electronic parking brake switch has been confirmed by a dealer (Citrus Kia, Ontario, CA). Electronic parking brake switch has not yet been inspected by the manufacturer, police, insurance representatives or others. No warnings have been given regarding function of the electronic parking brake switch.”
Owner complaint to NHTSAFiled Aug 11, 2026Service brakesODI 11756367

Fuel/propulsion system

9 reports
“In the newer Kia's, the gas lid is completely electronic. There is no emergency release for the gas lid. The Lee's Summit Kia dealership is claims that Kia has designed their newer cars with no emergency latch to open my gas lid so I can put gas in my car. I have a working car that I cannot put gas in. Then the Lee's Summit Kia dealership states the part takes 5-7 days to get there and I still have no vehicle. I randomly attempted to get gas Monday 10/11/2026 and the gas lid wouldn't open. Sometimes it gets stuck (which is also an issue), and went on my way. The next day, the same thing happened. When it happened, I went to the dealership, who graciously told me that they could charge me $500 for the privilege to access my gas tank to put gas in my car. This is not a safety issue. This is a scam by Kia and probably Hyundai too.”
Owner complaint to NHTSAFiled Oct 20, 2026Fuel/propulsion systemODI 11772305
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.