Problems · NHTSA complaints

2000 Lexus ES300 problems

Owners filed 63 complaints about the 2000 Lexus ES300 with NHTSA between Nov 1999 and Dec 2021. The most-cited component is power train (10).

Complaints
63
Filed with NHTSA
Crashes
17
Reported by owners
Fires
4
Reported by owners
Injuries
8
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train10
  2. Electrical system10
  3. Visibility10
  4. Vehicle speed control8
  5. Service brakes, hydraulic8
  6. Engine5
  7. Air bags5
  8. Engine and engine cooling4
  9. Tires4
  10. Suspension3
  11. Fuel system, gasoline3
  12. Seat belts1
  13. Steering1
  14. Structure1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 29, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
19991
20005
20014
20026
200312
20045
20051
20062
20071
20083
20091
20105
20114
20121
20130
20142
20152
20163
20170
20181
20191
20201
20212

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

10 reports1 fire
“ELECTRICAL SYSTEMS IS FRIED, DRAINING EVERY BATTERY I BUY ( ABOUT A TOTAL OF 15 OR MORE BOUGHT) I'VE CHANGED THE STARTER AND ALTERNATOR MULTIPLE TIMES AS WELL. IF I TURN THE A/C ON THE LIGHTS DIM AND THE CAR SLOWS DOWN DANGEROUSLY BEFORE COMPLETELY SHUTTING DOWN! MY CAR IS A RISK ON THE ROAD SO I HAVEN'T BEEN ABLE TO DRIVE IT SINCE FINDING OUT, YET, I STILL HAVE TO PAY INSURANCE EVERY MONTH ON IT.”
Owner complaint to NHTSAFiled Mar 27, 2021Power train, Electrical system, EngineFire reportedODI 11405105

Electrical system

10 reports1 crash3 fires
“ON SEPTEMBER 15, 2018, AT AROUND 1:05 P.M I WAS DRIVING MY LEXUS ES 300 DOWN ROUTE 88 PENNSYLVANIA APPROXIMATELY 5 MINS FROM MY RESIDENCE. WHEN SUDDENLY SMOKE BEGAN TO FILL THE CABIN OF THE VEHICLE. I BEGAN TO PANIC AND PULLED VEHICLE OVER AND STOPPED TURNING IGNITION OFF AND IMMEDIATELY FLED THE VEHICLE. HEAVY SMOKE WAS POURING OUT OF THE INTERIOR OF THE VEHICLE. I RAN TO THE CLOSEST RESIDENCE AND POUNDED ON THE DOOR TO GET HELP AND TO WARN THE OCCUPANTS OF THE POSSIBLE FIRE. AS I WAS PARKED AT THE EDGE OF THEIR DRIVEWAY. THERE WAS NO ANSWER, AT THE SAME TIME A PASSERBY NOTIFIED ME THAT I HAD FIRE UNDERNEATH MY VEHICLE, HE IMMEDIATELY CALLED 911. POLICE RESPONDED IN ONE MINUTE. FIRE DEPARTMENT RESPONDED WITHIN FIVE MINUTES, BY THIS TIME VEHICLE WAS FULLY ENGULFED. VEHICLE WAS A TOTAL LOSS. VEHICLE HAD JUST ST UNDER 150,000 MILES AT TIME OF INCEDENT.. CONTACTED TOYOTA WHO THEN HIRED AN INDEPENDENT FIRE INVESTIGATOR, WHO STATED THAT THE ELECTRICAL SYSTEM WAS DAMAGED AT THE SUNROOF, SO INTERIOR FUSE PANEL AND CENTER CONSOLE.”
Owner complaint to NHTSAFiled Feb 21, 2020Electrical systemFire reportedODI 11310492

Visibility

10 reports8 crashes
“THE VEHICLE WAS INVOLVED IN AN ACCIDENT, AND THE SUN ROOF SHATTERED. *JB”
Owner complaint to NHTSAFiled Apr 1, 2003VisibilityCrash reportedODI 10014920

Vehicle speed control

8 reports5 crashes
“WAS DRIVING VEHICLE AT APPROXIMATELY 25MPH AND WHEN I ACCELERATED I FELT FRICTION/VIBRATION IN THE GAS PEDAL AND HEARD A LOUD GRINDING NOISE. THE NOISE COULD BE HEARD EACH TIME I PRESSED THE GAS PEDAL TO ACCELERATE. I HAD THE VEHICLE TOWED TO THE DEALERSHIP AND THEY COULD NOT FIND ANY MALFUNCTION. AFTER THAT INCIDENT, IT HAS NOT OCCURRED IN THE PAST FOUR DAYS. *TR”
Owner complaint to NHTSAFiled Aug 17, 2012Vehicle speed control, Fuel/propulsion systemODI 10471296

Service brakes, hydraulic

8 reports2 crashes
“TL* THE CONTACT OWNS A 2000 LEXUS ES300. WHILE THE CONTACT WAS PULLING OUT OF A PARKING SPOT THE CONTACT NOTICED THAT THE BRAKES SUDDENLY STOPPED FUNCTIONING CAUSING THE VEHICLE TO CRASH INTO A WALL. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CONTACT SUFFERD MINOR INJURIES TO THE CHEST AND A POLICE REPORT WAS NOT FILED FOR THE CRASH. THE CURRENT AND FAILURE MILEAGES WERE 40000. UPDATED 3/16/10 *CN UPDATED 09/30/10”
Owner complaint to NHTSAFiled Feb 3, 2010Service brakes, hydraulic, Vehicle speed controlCrash reportedODI 10304692

Engine

5 reports1 fire
“WHILE DRIVING ON HIGHWAY ENGINE DID SHUT OFF SUDDENLY LOST CONTROL , FORTUNATELY THERE WAS NO TRAFFIC. TRIED START ENGINE AGAIN AND IT SHOWED A CHECK ENGINE LIGHT AND LOW OIL LIGHT. INSPECTED ENGINE OIL WITH DIP STICK AND SHOWED GOOD LEVEL. TOWED IT TO MECHANIC AND BEEN TOLD THE SLUDGE FORMATION CAUSED ENGINE SEIZE . REPLACEMENT OF ENGINE IS THE ONLY OPTION. FOUND A TSB ON NHTSA TECHNICAL SERVICE BULLETIN NUMBER: 628655 BULLETIN DATE: 20-JAN-2002 ABOUT THE OIL SLUDGE ISSUE. I AM REQUESTING NHTSA TO HELP ME TO FIX THIS PROBLEM BY MANUFACTURER.”
Owner complaint to NHTSAFiled Sep 8, 2016EngineODI 10904803
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 29, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.