Problems · NHTSA complaints

1997 Lexus ES300 problems

Owners filed 45 complaints about the 1997 Lexus ES300 with NHTSA between Feb 1997 and May 2017. The most-cited component is vehicle speed control (8).

Complaints
45
Filed with NHTSA
Crashes
6
Reported by owners
Fires
2
Reported by owners
Injuries
9
People reported injured
Deaths
1
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Vehicle speed control8
  2. Seat belts5
  3. Electrical system5
  4. Engine and engine cooling5
  5. Seats3
  6. Visibility3
  7. Equipment3
  8. Steering2
  9. Tires2
  10. Power train2
  11. Air bags2
  12. Fuel system, gasoline1
  13. Latches/locks/linkages1
  14. Service brakes, hydraulic1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 29, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
19975
19983
19999
20005
20010
20025
20033
20044
20051
20061
20070
20081
20092
20101
20112
20121
20130
20140
20151
20160
20171

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Vehicle speed control

8 reports3 crashes
“TL* THE CONTACT OWNS A 1997 LEXUS ES300. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 216,000.”
Owner complaint to NHTSAFiled Jun 3, 2015Vehicle speed controlODI 10723287

Seat belts

5 reports1 crash
“TL*THE CONTACT OWNS A 1997 LEXUS ES300. THE CONTACT STATED THAT THE SEAT BELT HAS BEEN UNABLE TO RETRACT EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE HAS NOT BEEN DIAGNOSED DUE TO THE WARRANTY. THE FAILURE MILEAGE WAS 17,708 AND CURRENT MILEAGE WAS 73,000. UPDATED 03-09-09 *BF THE SEAT BELT DID NOT RETRACT WHEN IT WAS UNLOCKED. THE CONSUMER STATED HE HAS DIFFICULTIES FASTENING THE SEATBELT AT TIMES. UPDATED 03/10/09.*JB”
Owner complaint to NHTSAFiled Feb 12, 2009Seat beltsODI 10258505

Electrical system

5 reports1 fire
“WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER AND NOTICED THAT FLUID WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE BATTERY NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB”
Owner complaint to NHTSAFiled Sep 7, 2004Electrical systemODI 10091510

Engine and engine cooling

5 reports
“WHILE DRIVING 65 MPH ENGINE CHECK LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER NOTICED BLUE SMOKE COMING FROM THE TAIL PIPE. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO SLUDGE INSIDE OF THE ENGINE. *AK”
Owner complaint to NHTSAFiled Apr 9, 2004Engine and engine coolingODI 10066898

Seats

3 reports1 crash1 fire
“TL* THE CONTACT OWNS A 1997 LEXUS ES300. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER UNKNOWINGLY FELL ASLEEP AND CRASHED INTO A GUARD RAIL. THE VEHICLE FLIPPED OVER TWICE, CAUSING THE DRIVER TO BE INJURED. THE FRONT PASSENGER'S SEAT WAS FULLY RECLINED ON THE TRACK FRAME WITH THE OCCUPANT BEING SECURED WITH THE SEAT BELT AS THE CRASH OCCURRED. THE FRONT PASSENGER WAS KILLED. THE CONTACT STATED THAT THE FATALITY WAS CONTRIBUTED TO THE FRONT PASSENGER SEAT FEATURE, WHICH ALLOWED THE SEAT TO RECLINE SUBSTANTIALLY AS DESIGNED BY THE MANUFACTURER. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE AND THE VIN WERE UNAVAILABLE.”
Owner complaint to NHTSAFiled Jun 8, 2012SeatsCrash reportedODI 10460999

Visibility

3 reports
“ALL FOUR SIDE DOOR WINDOWS LEAK IN HEAVY RAINS AND IN A CAR WASH. SEALS WERE REPLACED BY DEALER ONCE, WHILE SIDE WINDOWS WERE ADJUSTED BY DEALER TWICE; ALL TO NO AVAIL. IN ADDITION, THE WINDOWS LEAK AIR AT SPEEDS ABOVE 65 MPH.”
Owner complaint to NHTSAFiled Sep 19, 2002VisibilityODI 767425
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 29, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.