2009 Lexus ES350 problems

“TAKAT RECALL: HAD CAR ACCIDENT . HIT BY ANOTHER CAR WHILE TURNING; RAN OVER STREET SIGN AND HIT IRON FENCE INFRONT OF APARTMENT BUILDING. AIR BAGS DID NOT INFLATE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB”

“The contact owns a 2009 Lexus ES350. The contact stated that the vehicle intermittently accelerated upon releasing the brake pedal. There was no warning light illuminated. The contact stated that recently upon entering the garage, the vehicle suddenly accelerated after releasing the brake pedal, almost causing the vehicle to crash into the residence. The struck other materials inside the garage, causing front-end damages to the vehicle. The vehicle was not repaired. The vehicle was taken to the dealer, and the contact was informed that the vehicle had already been repaired under NHTSA Campaign Number: 09V388000 (Vehicle Speed Control). The manufacturer was not notified of the failure. The failure mileage was approximately 25,000.”

“Experienced unintended acceleration when pulling into a parking space. My vehicle went over the curb and into a ditch. The bushes and embankment of the ditch stopped the vehicle. There were no warning lamps, messages or other symptoms of a problem.”

“The contact owns a 2009 Lexus ES350. The contact stated that the dashboard had become sticky and had started to melt. Over time, the contact stated that glare had started to reflect from the windshield onto the dashboard, obstructing visibility while driving at various speeds. The vehicle was taken to a dealer where it was acknowledged that the defect was a known failure. The contact was provided an estimate for the repair. The manufacturer was also notified of the failure and informed the contact that the Extended Warranty coverage had expired. The vehicle was not repaired. The failure mileage was approximately 95,000.”

“WHEN I WAS GOING TO PARK MY CAR IN THE BOX IN FRONT OF THE HOTEL ROOM, I TOUCHED THE ACCELERATOR SLIGHTLY TO ADVANCE THE TWO METERS DISTANT TO BE PROPERLY PARKED, THEN THE ACCELERATOR RUN IN HIGH SPEED THE BRAKES DID NOT RESPOND. TO REDUCE THE IMPACT, I TURNED THE WHEEL TO THE RIGHT AND CRASHED INTO THE HOTEL WALL. PEOPLE FROM LEXUS IS MAKING AN INVESTIGATION. THE QUESTION IS HOW CONFIDENT IS THAT INVESTIGATION. THE CAR WAS CHECK THE DAY BEFORE FOR 15,000 MILES CHECK. I LIVE NOW IN DURANGO, MEXICO AND JUST CAME TO HAVE MY CAR CHECKED.”

“MELTING DASHBOARD PROBLEM WHICH AFFECTS VISIBILITY. I CALLED LEXUS HEADQUARTERS IN AUGUST 2017 AND REPORTED THE PROBLEM. I TOOK THE CAR IN TO LEXUS DEALER AND THEY TOOK PICTURES WHICH THEY SAID THEY WOULD SUBMIT SOMEWHERE. AFTER MANY MONTHS, I CALLED HEADQUARTERS AGAIN. I GOT A CALL FROM THEM ON 1/29/2018 STATING THAT MY CAR IS NO LONGER UNDER WARRANTY. THEY WANT ME TO PAY TO REPLACE DASHBOARD. MANY OTHER LEXUS MODELS HAVE BEEN RECALLED FOR THIS SAME PROBLEM. HOWEVER, THEY INDICATED MY MODEL WAS NOT UNDER RECALL. SINCE MY CAR ALSO HAVE THE DEFECTED MATERIAL THAT WAS USED IN THOSE OTHER MODELS, I BELIEVE LEXUS SHOULD BE HELD RESPONSIBLE FOR REPLACING THE DASHBOARD. THE ES350 SHOULD ALSO BE UNDER RECALL BECAUSE THE PROBLEM EXISTS IN THIS MODEL. PLEASE CONTACT ME TO ADVISE.”