Problems · NHTSA complaints
2013 Lexus IS250 problems
Owners filed 13 complaints about the 2013 Lexus IS250 with NHTSA between Sep 2013 and Sep 2024. The most-cited component is visibility/wiper (3).
Complaints
13
Filed with NHTSA
Crashes
3
Reported by owners
Fires
0
Reported by owners
Injuries
4
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Visibility/wiper3
- Engine3
- Air bags3
- Wheels2
- Visibility1
- Fuel/propulsion system1
- Vehicle speed control1
- Steering1
- Suspension1
- Structure1
- Seats1
- Other / unknown1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Oct 30, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
1
0
0
1
0
2
2
3
0
0
1
3
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2013 | 1 |
| 2014 | 0 |
| 2015 | 0 |
| 2016 | 1 |
| 2017 | 0 |
| 2018 | 2 |
| 2019 | 2 |
| 2020 | 3 |
| 2021 | 0 |
| 2022 | 0 |
| 2023 | 1 |
| 2024 | 3 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Visibility/wiper
3 reports1 crash
“This model was affected by the originally cosmetic, but well documented "sticky dash" recall. I am an automotive enthusiast who has worked within the industry for over 12 years, including notifying customers of NHTSA recalls and assisting with scheduling recalls to be performed. The dashboard can be severely melted to the point of becoming a mirror finish, I was driving at night in the headlights from an opposing truck reflected off the shiny surface of the dashboard having been melted by sunlight. I have great vision and was wearing prescription lenses, the incident nearly caused an oncoming collision. I slid into a ditch briefly and did not sustain damage to my vehicle.”
Engine
3 reports
“VALLEY PLATE LEAK DUE TO THE FACT THAT TOYOTA/LEXUS UTILIZED THE IMPROPER SEALANT AND USED THE IMPROPER AMOUNT, LEADING TO THE HEAT EXCHANGER LEAKING COOLANT ONCE THE ORIGINAL, INADEQUATE SEALANT BEGINS TO DISENTEGRATE. THIS COULD CAUSE A CONDITION WHERE THE ENGINE COULD FAIL AND SOMEONE COULD GET HURT. FURTHERMORE, ALL ISFS WILL EVENTUALLY HAVE A CRACKED RH MANIFOLD ON THE #8 RUNNER. THIS CAN CAUSE A FIRE HAZARD IN ADDITION TO CARBON MONOXIDE POISONING.”
Air bags
3 reports2 crashes
“TL* THE CONTACT'S MOTHER OWNS A 2013 LEXUS IS 250. WHILE THE DRIVER WAS ATTEMPTING TO PARK THE VEHICLE, THE GEAR SHIFT LEVER WAS PLACED IN PARK WITH THE BRAKE PEDAL DEPRESSED. SUDDENLY, THE VEHICLE ACCELERATED INDEPENDENTLY, DROVE OVER A CURB, STRUCK A TREE, AND STRUCK A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER WAS INJURED AND SOUGHT MEDICAL ATTENTION AT THE EMERGENCY ROOM. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE VEHICLE WAS NOT DIAGNOSED AND THE REPAIR WAS STILL PENDING. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.”
Wheels
2 reports
“WHEN STEERING WHEEL IS TURNED TO THE RIGHT WHILE DRIVING. A METAL SCRAPING NOISE OCCURS. THIS HAS BEEN FIXED SEVERAL TIMES BUT KEEPS OCCURING MORE OFTEN. THIS ONLY HAPPENS WHEN CAR IS IN MOTION. AND I BELIEVE IT HAS SOMETHING TO DO WITH THE PLACEMENT OF THE BRAKE SHIELD. AS IF SOMETHING IS PRESSING ON IT.”
Visibility
1 report
“See attached document for complaint.”
Fuel/propulsion system
1 report
“THE FUEL PUMP FAILED WHILE DRIVING ON THE HIGHWAY, CAUSING THE MOTOR TO STALL AND DIE. WAS UNABLE TO RESTART THE MOTOR AND WAS TOWED FROM THE HIGHWAY TO A DEALER WHERE THE FUEL PUMP WAS REPLACED.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.