Problems · NHTSA complaints

2014 Lexus IS250 problems

Owners filed 35 complaints about the 2014 Lexus IS250 with NHTSA between Feb 2014 and Jan 2022. The most-cited component is electrical system (9).

Complaints
35
Filed with NHTSA
Crashes
6
Reported by owners
Fires
1
Reported by owners
Injuries
2
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system9
  2. Air bags8
  3. Suspension4
  4. Structure3
  5. Vehicle speed control3
  6. Engine3
  7. Steering3
  8. Fuel/propulsion system2
  9. Service brakes2
  10. Visibility/wiper1
  11. Wheels1
  12. Seats1
  13. Equipment1
  14. Other / unknown5

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 30, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20146
20154
20165
20173
20184
20192
20207
20213
20221

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

9 reports
“SUSPENSION, CONTROL ARMS, SHOCKS, AXELS, ETC. AREN'T STRONG ENOUGH TO HOLD THE WEIGHT OF THE CAR, MAKING THE TIRES HAVE A NEGATIVE OFFSET AND CAUSE EXTREME AMOUNTS OF WEAR ON FAR INSIDE OF THE TIRE. THE NAVIGATIONAL SCREEN CONINTUES TO SHUT OFF AND THEN TURN BACK ON WHILE DRIVING. I FIND THIS A CONCERN BECAUSE IT HAPPENS WHEN I REVERSE AS WELL”
Owner complaint to NHTSAFiled Jan 20, 2021Suspension, Electrical system, Unknown or otherODI 11389035

Air bags

8 reports3 crashes
“TAKATA RECALL. I RECEIVED THE SAFETY RECALL NOTICE ON MARCH 2017 AND BROUGHT THE CAR TO LEXUS SAN DIEGO DEALER LOCATED AT KEARNY MESA SAN DIEGO CA ON 25 MARCH TO GET IT FIXED. I WAS TOLD THAT THERE IS NO PARTS AVAILABLE SO THEY PUT ME ON THE WAITING LIST. I CAME BACK AFTER A MONTH AND THE DEALER SAID THAT THERE STILL NO PARTS.”
Owner complaint to NHTSAFiled Apr 25, 2017Air bagsODI 10980450

Suspension

4 reports
“The contact owns a 2014 Lexus IS250. The contact stated that the rear tires of the vehicle were wearing out quickly. The contact stated that the failure had occurred on a different brand of tires that she had purchased including Pirelli and Continental tires. The contact also stated that the tires were only lasting for 3,000 miles. The vehicle was taken to two independent mechanics who diagnosed that no issues were found, and the vehicle had a proper alignment. The contact stated that she had been purchasing rear tires of size: 255/35/R18 per manufacturer's instructions. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 69,000.”
Owner complaint to NHTSAFiled Jan 14, 2022SuspensionODI 11447551

Structure

3 reports1 crash
“Headlights are not sealed properly and moisture in the air rusts the lightbulb and they have to replace the whole headlamp!”
Owner complaint to NHTSAFiled Sep 17, 2021Structure, Visibility/wiperODI 11433333

Vehicle speed control

3 reports2 crashes1 fire
“When parking the car at a shopping mall, the car suddenly accelerated and jumped the curb. It finally stopped when it hit a stopped bus. Two teenage passengers were in the vehicle. The driver does not believe the accelerator was pressed enough to cause the vehicle to accelerate in the manner it did.”
Owner complaint to NHTSAFiled Jun 22, 2021Vehicle speed controlCrash reportedODI 11421859

Engine

3 reports1 fire
“TL* THE CONTACT OWNS A 2014 LEXUS IS250. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.”
Owner complaint to NHTSAFiled Jun 12, 2020EngineODI 11328450
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.