Problems · NHTSA complaints

2017 Lexus IS300 problems

Owners filed 2 complaints about the 2017 Lexus IS300 with NHTSA between Mar 2019 and Feb 2020. The most-cited component is suspension (1).

Complaints
2
Filed with NHTSA
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Suspension1
  2. Other / unknown1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20191
20201

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Suspension

1 report
“SINCE THE PURCHASE OF THIS VEHICLE ON MARCH 25, 2017, TWO ALIGNMENTS HAVE BEEN DONE TO THIS VEHICLE. WAS TOLD BY THE SERVICE CENTER THAT THIS KIND OF VEHICLE IN THIS PARTICULAR MODEL NEEDS ALIGNMENTS AT 5K MILES, THAT WOULD BE AT LEAST TWICE A YEAR. I WAS NOT INFORM OF THIS INFORMATION. HAD I KNOWN THIS REQUIREMENT, I WOULD NOT HAVE PURCHASE THIS VEHICLE. ALSO, ACCORDING TO THE LEXUS MANUAL, IF THE STEERING WHEEL STEER TO THE LEFT AND/OR RIGHT IT IS NOT NORMAL AND RECOMMEND TO GET AN ALIGNMENT DONE. IN MY CASE, THE STEERING WHEEL SEEMS FIND BUT THE VEHICLE ACTUALLY MAKES LOUD NOISE, THE SOUND LIKE THE AIRPLANE ABOUT TO TAKE OFF OR ABOUT TO LAND THAT HOW LOUD IT WAS AND THAT'S WHEN I TOOK IT TO THE LEXUS SERVICE CENTER TO GET IT SERVICED. TO MY SURPRISED THAT THE INNER REAR TIRES WERE SO THIN COMPARING TO MIDDLE AND OUTER EDGES AND THAT IT REQUIRES ALL 4 TIRES TO BE REPLACED. BEAR IN MIND THAT I ONLY HAVE THIS CAR FOR LESS THEN TWO YEARS. NO ONE SEEMS TO HAVE AN ANSWER WHEN ASKED. GOT THE EXACT SAME RESPONSE THAT THIS TYPE OF CAR IS A "HIGH PERFORMANCE" VEHICLE THEREFORE IT WILL GO THROUGH TIRES. I AM SO SORRY TO SAY, BUT I HAVE OWN A BWM 325CI FOR 14 YEARS I…”
Owner complaint to NHTSAFiled Mar 6, 2019SuspensionODI 11184546
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.