2007 Lexus RX350 air bags problems

“The contact owns a 2007 Lexus RX350. The contact stated that over time she noticed that the dashboard was cracking and separating. The contact was concerned due to the proximity of the passenger’s side air bag housing and the crack in the dashboard. The contact was also concerned about an inadvertent deployment without the vehicle being involved in a crash. The local dealer was contacted and informed of the failure but offered no assistance. The vehicle was not repaired. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 113,000.”

“MY 2007 RX 350 OUT OF NOWHERE ALREADY 2 YEARS THE AIRBAG LIGHT FOR DRIVER IS ON, I TOOK TO THE DEALER IN GLENDALE ( LEXUS OF GLENDALE) THEY TOLD ME THAT FOR DIAGNOSING I HAVE TO PAY $250 DOLLARS JUST TO TELL ME WHAT IS THE PROBLEM, AND I DID 2 YEARS AGO, THEY TOLD ME THAT THERE IS A PROBLEM WITH WIRING AND NEEDS TO BE REPLACED ALL WIRING WITCH WILL COAT ME AROUND $1500 TO $1800 DOLLARS, WITCH I CAN'T PAY, AND I DON'T FEEL SAFE TO DRIVE LIKE THAT, THE COAST IS THAT HIGH BECAUSE THEY EXPLAIN TO ME THEY NEED TO REPLACE WHOLE WIRING THAT GOES SOMEWHERE FROM BACK TO THE HOOD, BECAUSE IT'S IMPOSSIBLE FOR THEM TO FIND WITCH WIRE IS THE PROBLEM. IN THAT CAR I TAKE MY FAMILY, KID TO SCHOOL, AND I FEEL UNSAFE TO DRIVE, ITS A SAFETY ISSUE AND I THINK THE MANUFACTURER HAD TO BE RESPONSIBLE. *TR”

“TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WARNING LIGHT FLASHED ON AND OFF CONSTANTLY. THE VEHICLE WAS TAKEN TO THE LEXUS OF GLENDALE (1221 S BRAND BLVD, GLENDALE, CA 91204, (818) 507-1300) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS UNDER THE SEAT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.”

“WE ARE THE ORIGINAL OWNER OF A 2007 LEXUS RX 350. THE DASHBOARD HAS BEEN CRACKING AND CRUMBLING APART, POSING A SIGNIFICANT SAFETY CONCERN. FOR EXAMPLE, THE AIRBAG UNIT IS BUILT INTO THE DASHBOARD. DASHBOARD DEGRADATION ALSO AFFECTS VISIBILITY AS IT REFLECTS IN THE WINDSHIELD AND CRUMBLING PIECES FALL OFF DURING DRIVING. UPON FURTHER RESEARCH, A 2014 CLASS ACTION LAWSUIT PROMPTED A WARRANTY ENHANCEMENT IN 2015-2017 TO COVER THE DASHBOARDS OF SEVERAL LEXUS MODEL VEHICLES, INCLUDING OUR 2007 RX 350. UNFORTUNATELY, WE NEVER RECEIVED ANY NOTIFICATION OF THIS WARRANTY PROGRAM, SO WE WERE UNAWARE OF IT UNTIL NOW, AFTER IT HAS EXPIRED. WE HAVE CONTACTED OUR LOCAL DEALERSHIP, STEVENS CREEK LEXUS IN SAN JOSE, CALIFORNIA, AS WELL AS TOYOTA AND LEXUS CORPORATE, WITHOUT RESOLUTION. AS WE NEVER RECEIVED NOTICE OF THE WARRANTY REPLACEMENT PROGRAM, WE WOULD APPRECIATE A GOODWILL COVERAGE FOR REPLACING OUR DASHBOARD.”

“TAKATA RECALL" I PURCHASE A USED 2007LEXUS RX 350 AND I DISCOVER THAT IT HAS AIRBAG PROBLEM. THE LIGHT IS ALWAYS ON WHEN I AM DRIVING AND I CHECKED TO SEE IF THERE IS ANY RECALL ON THE CAR BUT NONE. I NEED THIS AIRBAG ISSUE AND ANY OTHER ISSUES TO BE FIXED. THANKS [XXX] ' *PM”

“TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT A GARBAGE TRUCK T-BONED THE DRIVER'S SIDE OF HIS VEHICLE. ALL OF THE AIR BAGS DEPLOYED EXCEPT THE CURTAIN AIR BAGS ON THE DRIVER'S SIDE AND FRONT PASSENGER SIDE. THE DRIVER SUSTAINED CRITICAL INJURIES, WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A YARD AND A REPAIR FACILITY FOR INSPECTION. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. *TT THE CONSUMER STATED THE DRIVER WAS AIR-LIFTED TO A TRAUMA UNIT. THE DRIVER SUSTAINED CRUSHED AND FRACTURED RIBS, BROKEN CLAVICLE, BROKEN SCAPULA, FRACTURED BONE IN NECK AND THE BRAIN BLED ON BOTH FRONTAL LOBES. THE DRIVER'S INJURIES REQUIRED SURGERY. *JS”