2007 Lexus RX350 structure problems

“I saw on the internet while I was looking for new mats this year my Lexus RX 350, 2007, vin [XXX] was recalled for the dashboard until May 2017. During 2013 through 2018; my husband left me for my friend; both my sons were shot in different cities; one in Nashville, and one in Denver Colorado. The one in Nashville, was shot 10 times by his roommate who forgot he had a roommate. Fortunately, he turned around so his laptop in his backpack got the bullet which would have killed him. He was left with a dominant disabled arm. He had just come back from Las Vegas working with Jason Aldean as a cameraman and saw the bloody massacre from the shooters. My oldest lives in Denver. He was shot and killed by the police on a domestic call. They overreacted. My ex-husband would not let me come to the funeral or visit the son in Nashville when he was hurt. I was not able to focus on anything else during that time. When I saw the recall on the Internet this year, I called and requested a reprieve. I was turned down. I wrote a letter to Lexus. Again I was turned down. I am [XXX] and [XXX]. I’m still driving my Lexus 2007 and plan to the rest of my life. I didn’t see the mail…”

“The contact owns a 2007 Lexus RX350. The contact stated that over time she noticed that the dashboard was cracking and separating. The contact was concerned due to the proximity of the passenger’s side air bag housing and the crack in the dashboard. The contact was also concerned about an inadvertent deployment without the vehicle being involved in a crash. The local dealer was contacted and informed of the failure but offered no assistance. The vehicle was not repaired. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 113,000.”

“I OWN A 2007 RX350 AND THE DASHBOARD IS STICKY, GUMMY, SHINY AND MELTING EMITTING ODOR -- HEALTH HAZARD. THE SHININESS REFLECTS WHILE DRIVING LOCALLY AND/OR HIGHWAY, AND AFFECTS VISIBILITY. APPARENTLY, LEXUS IS AWARE OF THESE ISSUES AND TOOKS STEPS TO RECTIFIES THESE ISSUES; HOWEVER, I HAD MENTIONED THESE ISSUES BACK IN 2016 TO MY DEALERSHIP WHOM DIDN'T ADDRESS IT AS A DEFECT HENCE WHY I DIDN'T THINK IT WAS A DEFECT UNTIL NOW SINCE MY DASHBOARD RECENTLY STARTED CRACKING. APPARENTLY, THERE HAS BEEN CLASS ACTION LAWSUIT FOR THIS ISSUE, BUT DIDN'T REALIZE THESE WERE DEFECTS UNTIL I CONTACTED LEXUS REGARDING THIS MATTER -- UNFORTUNATELY FOR ME, THEY'RE NOT HONORING FIXING THESE ISSUES BECAUSE IT'S OUTSIDE THE WARRANTY. THIS IS NOT A WARRANTY ISSUE NOR IS IT COMESTIC; IT'S A DEFECT. *TR”

“TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. THE DEALER (STERLING MCCALL LEXUS, 10025 SOUTHWEST FWY, HOUSTON, TX 77074, (713) 995-2630) WAS CONTACTED, BUT HAD NOT DIAGNOSED OR REPAIRED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 161,390.”

“AIR BAG FAILURE LIGHT ON, AIR CONDITIONING DOES NOT WORK, BROKEN OR CRACKED BOARD ALMOST EVERYWHERE, AIR CONDITIONING DOES NOT WORK, MAINTENANCE LIGHT ALWAYS ON DESPITE MECHANICAL OVERHAUL.”

“I WENT TO GET SOMETHING OUT OF THE BACK OF MY LEXUS, WHICH WAS PARKED IN MY GARAGE, AND THE HANDLE TO THE REAR DOOR LATCH IS "MELTED". I WENT TO MANUALLY OPEN THE REAR POWER DOOR AND THE PLASTIC OR RUBBER THAT WAS COVERING THE MANUAL BUTTON WAS MELTED AND STICKY. I KEEP MY CAR IN MY GARAGE WHEN I'M NOT RUNNING ERRANDS OR AT WORK. NOT SURE WHEN IT "MELTED" CAUSE I USUALLY USE THE POWER DOOR BUTTON ON MY REMOTE TO OPEN THE REAR DOOR. I HAVE READ OTHER COMPLAINTS WITH THE SAME ISSUE.”