Problems · NHTSA complaints

2023 Lexus RZ 450E problems

Owners filed 11 complaints about the 2023 Lexus RZ 450E with NHTSA between Oct 2023 and Sep 2026. The most-cited component is electrical system (4).

Complaints
11
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system4
  2. Power train2
  3. Service brakes1
  4. Forward collision avoidance1
  5. Visibility1
  6. Steering1
  7. Suspension1
  8. Wheels1
  9. Exterior lighting1
  10. Equipment1
  11. Vehicle speed control1
  12. Engine1
  13. Air bags1
  14. Structure1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 7, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20232
20243
20253
20263

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

4 reports1 crash
“On Tuesday, July 14, 2026, my car experienced a sudden, catastrophic failure of braking system while in motion, at my home. I brought the vehicle into Lexus of Concord on Wednesday, July 15, 2026, . The power assist failed completely with zero advance warning, dropping the vehicle instantly into manual, unassisted braking and lighting up the dashboard with multiple system failures. Quite luckily, no bodily injury or additional vehicular damage resulted from this failure.The Diagnostic Trouble Codes the vehicle’s computer system logged were C13D900, on July 14, the brake booster code.The service report stated that the master cylinder which pumps the brake fluid to the wheels was leaking internally, causing the brake booster to fail. I was told replacing the brake booster and master cylinder assembly will correct the issue Part Number 47050-46040). According to the service technician, the diagnostic data did not indicate an internal electronic actuator failure or an internal fluid/pressure loss at that time.The trouble codes found C13D900 and B227862. The dealership did not open an official technical case with the Lexus Technical Assistance System (TAS) or a…”
Owner complaint to NHTSAFiled Sep 18, 2026Electrical system, Service brakes, Forward collision avoidanceODI 11765428

Power train

2 reports1 crash
“My vehicle, a 2023 Lexus RZ 450e, has been out of service for over 30 days due to an unresolved HVAC system failure affecting cabin heating. The issue significantly impacts the safe operation of the vehicle, particularly in cold weather conditions where adequate heat is necessary for driver visibility and occupant safety. Despite the vehicle remaining under the manufacturer’s warranty, the dealership has been unable to provide a diagnosis completion or estimated time of repair. The vehicle was brought in for service on February 20, 2026, and has remained at the dealership since that time. During this period, no clear resolution timeline has been provided, and communication from both the dealership and manufacturer has been limited to general status updates with no substantive progress. The lack of heating functionality raises safety concerns, especially given the vehicle’s reliance on electronic systems for climate control. A loaner vehicle has been provided; however, the extended delay without repair or replacement raises concerns about potential defects in the HVAC or related electrical systems. The inability to resolve the issue within a reasonable timeframe…”
Owner complaint to NHTSAFiled Mar 24, 2026Power train, Electrical system, VisibilityODI 11726598

Service brakes

1 report

Forward collision avoidance

1 report

Visibility

1 report

Steering

1 report
“While driving slowly in a parking lot and without striking any object, my 2023 Lexus RZ 450e experienced a catastrophic front right suspension failure. The suspension failure caused separation of the CV axle, detachment of the front right wheel assembly, and an immediate loss of steering control. The vehicle became inoperable and required towing. Fortunately, this occurred at low speed and no injuries occurred. The vehicle became inoperable and required towing. No injuries occurred due to the low speed at the time.”
Owner complaint to NHTSAFiled Jan 16, 2026Steering, SuspensionODI 11711518
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.