2024 Lexus TX 350 problems

“The contact owns a 2024 Lexus TX. The contact stated that while driving at 41 MPH, a vehicle ran a stop sign while distracted and hit the contact's vehicle. The contact was able to swerve and avoid a head-on collision. The contact's vehicle was struck on the right driver's side toward the rear bumper. The vehicle was pushed off the road, where it came to a stop. The driver-side and passenger-side air bags did not deploy. The driver-side and passenger-side air bags did not deploy. The driver-side seatbelt did not lock as intended. From the impact, the contact was propelled over the center console. The contact was taken to the hospital by ambulance. The contact suffered a concussion and sustained injuries to the neck, both knees, hip, her back, and right foot. The contact was scheduled for physical therapy and suffers from post-concussion syndrome. A police report was filed. There were no passengers in the vehicle. The vehicle was towed to Mayfield Wrecker Service, and then it was towed to the dealer. The cosmetic part was repaired on the vehicle. However, the safety issues were not repaired. The vehicle is at the residence. The insurance company was contacted.…”

“2024 Lexus TX 500h Luxury. Since I bought it new, the vehicle has intermittently failed to accelerate from a stop. I have reported it to my Lexus dealer at every 5,000-mile service. Lexus TAS case numbers:[XXX] and [XXX]. The dealer applied Lexus TSB L-SB-0026-25 (Hesitation From a Stop), a TCM reprogram. It reduced how often it happens but did not fix it. It still occurs, and is worse in Arizona summer heat with the A/C on max. It matches the TSB conditions: it happens when the energy monitor shows about 30% (3 of 10 bars) and within about 5 minutes of starting the vehicle. What happens: I am stopped at a green light waiting to turn left. When a gap opens I press the accelerator, and the vehicle coasts through the intersection at about 5 mph even with the pedal fully to the floor. I have nearly been hit by oncoming traffic while stuck in the intersection. A left turn across traffic depends on the vehicle accelerating when commanded, and this one does not. I no longer trust the vehicle to accelerate when I need it, so I have to wait for much larger gaps and take extra care on every turn across traffic. A second symptom: pulling away from a red light, the…”

“The contact owns a 2024 Lexus TX 500H. The contact stated that while driving at an undisclosed speed the "Hybrid System Malfunction" warning light illuminated. The contact stated that several days later, a secondary warning light illuminated for the battery failure. After the third failure, the "Hybrid System Malfunction - Contact Dealer" message was displayed. Additionally, the vehicle failed to start and was jumpstarted. The vehicle was towed to the dealer on several occasions for the hybrid battery and related electrical warning failures. The contact stated that there was excessive heat inside the vehicle. The manufacturer was notified of the failure. The failure mileage was 21,000.”

“The car emits very strong gas fumes into the cabin during longer drives. You can taste the gas. Has happened over 5 times. Submitted for service multiple times; on the 4th time, they were finally able to "recreate it". And the dealer confirmed the issue. No warning or check engine lights came on.”

“Starting from a stop in a residential neighborhood, stepped on the gas to go and turn left and the vehicle hesitated and lacked power. It almost felt like it was trying to start from a stop in too high of a gear, but this is a 6 speed automatic vehicle. After panicking a little, backing off the accelerator pedal and stepping on it again, power came back so I could complete the turn. If there were other cars coming straight through the intersection, I would have been hit. Informed my local dealer about it and that the Toyota Grand Highlander Hybrid has a service bulletin (T-SB-0017-24) to address this very issue I encountered and that the Lexus TX500h has a similar drivetrain set up, but was told Lexus has no such service bulletin to address this issue. There were no warning lamps or indications from the vehicle that anything was wrong and it has only happened once so far, a few days ago, since I purchased the vehicle new at the beginning of December 2024.”

“The plastic casing holding the driver seat cushion broke/detached itself after a couple of months of driving and even if put back in place it'll continue sliding and moving. It can interfere with my left foot while driving making it a hazard. Lexus reviewed the issue and said it was not covered by warranty.”