Problems · NHTSA complaints
2019 Mazda CX-5 problems
Owners filed 273 complaints about the 2019 Mazda CX-5 with NHTSA between Jul 2019 and Oct 2026. The most-cited component is engine (132).
Complaints
273
Filed with NHTSA
Crashes
7
Reported by owners
Fires
2
Reported by owners
Injuries
5
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Engine132
- Electrical system47
- Power train32
- Fuel/propulsion system16
- Forward collision avoidance16
- Vehicle speed control12
- Visibility/wiper9
- Air bags7
- Structure7
- Service brakes6
- Fuel system, gasoline5
- Engine and engine cooling4
- Seats3
- Steering3
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
10
11
19
22
45
60
59
47
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2019 | 10 |
| 2020 | 11 |
| 2021 | 19 |
| 2022 | 22 |
| 2023 | 45 |
| 2024 | 60 |
| 2025 | 59 |
| 2026 | 47 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Engine
132 reports1 fire1 related recall
“7 year old vehicle purchased new 2/23/2019 with 80,000 miles driven. Rear of cylinder head has cracked causing an oil leak. Leaking engine oil dripping directly on the exhaust components creates an immediate, severe under hood fire risk and visibility hazard while driving.”
Electrical system
47 reports2 crashes1 fire
“The contact owns a 2019 Mazda CX-5. The contact stated that the infotainment system occasionally turned off independently, preventing the radio and GPS from operating as intended. The contact stated that while driving, the voice assistant feature repeatedly activated at a very high volume, prompting the contact to attempt to mute the sound while operating the vehicle. The vehicle was taken to the dealer, where it was diagnosed with radio system ghosting. The system was reprogrammed; however, the failure worsened. The failure mileage was 37,000.”
Power train
32 reports2 crashes
“I purchased a used 2019 Mazda CX-5 in 2024, with 25,000 miles on it. In June of 2026 I started to have an oil leak. Took it to a mechanic's shop who diagnosed it as a valve cover gasket, ran the car for another 2 months, oil leak did not stop, got worse, to the point where my oil light came on where the oil was low enough, then I took it to another mechanic, they diagnosed it as some sort of pressure sensor that has to do with the oil, they replaced that, then that still wasn't the case, it was leaking, and they diagnosed it as a cracked cylinder head. This has been an issue with Mazdas in the 2018 to 2022 range for the CX-5s, and Mazda knowingly has put in faulty parts and is not willing to extend the warranty on this because it's not a turbo, this is a clever work around to avoid paying for something that should not be going out at this point. For this car being under 60,000 miles, been taking very good care of it, always had the oil changed, I feel that this is not fair for the customer to have to replace something on an engine that shouldn't be addressed for a very long time, if at all. I contacted Mazda corporate, they refused to do anything about it, I…”
Fuel/propulsion system
16 reports
“2019 Mazda CX-5 developed P0192-00 fuel-pressure-related fault and significant loss of acceleration/limp mode. Mazda dealership diagnosed fuel rail/injector-seal issue and performed approximately $2,836 in repairs. The condition was not corrected. Dealer now diagnoses a high-pressure fuel-pump failure and is requesting an additional $1,459. Vehicle has experienced loss of power while driving. There is an existing Mazda fuel-pump recall affecting some 2018–2019 CX-5 vehicles, but Mazda says my VIN is outside the recall population. I am concerned about a potential fuel-system safety defect.”
Forward collision avoidance
16 reports
“My wife's vehicle has a "Infotainment screen" (dashboard touch screen). There is a class action suit (CSP13d dealer letter) for issues regarding the screen performing tasks (Ghost screening touch) on its own. In lieu of a Mazda vehicle mass recall, they agreed to "FIX" the issue with a software update and replace the CMU Module of the vehicle to rectify this issue. I am here to report / advise you that MANY Mazda owners are NOT happy and have taken it upon themselves to disconnect these screens and do other "work around self repairs (removing/ disabling the unit) in order to fix the issues that occur. I have directly contacted Mazda in regards to my issues and they stat they can ONLY do what was advised on the court ordered settlement and NOTHING more to fix the issue. I want to advise you first hand, their FIX for this issue does NOT fix the problems. In fact, it is making it much worse! NOW my wife's vehicle is operating this screen by itself, WHILE driving, creating a MAJOR distraction. This "Ghost Touching" is actually going into the braking system settings and trying to change/ alter them AS she is driving! A MAJOR SAFETY ISSUE. She has had to, on several…”
Vehicle speed control
12 reports2 crashes
“I purchased a 2019 Mazda CX-5 (As is) on July 20, 2015. On September 11, 2025, as I was traveling on a three lane highway. I attempted to pass another vehicle. As I was attempting to go around the vehicle, my Mazda suddenly began braking and quickly losing acceleration. The speed limit on the highway was 70 mph. I estimated my speed at the time was between 70 and 75 mph as I attempted to pass. Pressing on the accelerator pedal did nothing. I had to try and very carefully steer the car to the right hand side of the road while trying to avoid oncoming traffic approaching from behind. When I finally got the car off the road, this is when I noticed that the car had stalled. The car started right back up and I continued to my appointment. The "radar cruise control" was activated at the time of the incident. On September 15, 2025, I contacted the dealer where the car was purchased and explained what happened. I was asked to bring the car in that same day. The car was supposedly looked over and connected to the Service Dept.'s computer to see if any error sign appeared. Nothing showed up. I service technician was then asked to ride with me to see if the car would…”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.