Problems · NHTSA complaints

2019 Mazda CX-5 problems

Owners filed 273 complaints about the 2019 Mazda CX-5 with NHTSA between Jul 2019 and Oct 2026. The most-cited component is engine (132).

Complaints
273
Filed with NHTSA
Crashes
7
Reported by owners
Fires
2
Reported by owners
Injuries
5
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine132
  2. Electrical system47
  3. Power train32
  4. Fuel/propulsion system16
  5. Forward collision avoidance16
  6. Vehicle speed control12
  7. Visibility/wiper9
  8. Air bags7
  9. Structure7
  10. Service brakes6
  11. Fuel system, gasoline5
  12. Engine and engine cooling4
  13. Seats3
  14. Steering3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
201910
202011
202119
202222
202345
202460
202559
202647

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

132 reports1 fire1 related recall
“7 year old vehicle purchased new 2/23/2019 with 80,000 miles driven. Rear of cylinder head has cracked causing an oil leak. Leaking engine oil dripping directly on the exhaust components creates an immediate, severe under hood fire risk and visibility hazard while driving.”
Owner complaint to NHTSAFiled Oct 22, 2026EngineODI 11773063

Electrical system

47 reports2 crashes1 fire
“The contact owns a 2019 Mazda CX-5. The contact stated that the infotainment system occasionally turned off independently, preventing the radio and GPS from operating as intended. The contact stated that while driving, the voice assistant feature repeatedly activated at a very high volume, prompting the contact to attempt to mute the sound while operating the vehicle. The vehicle was taken to the dealer, where it was diagnosed with radio system ghosting. The system was reprogrammed; however, the failure worsened. The failure mileage was 37,000.”
Owner complaint to NHTSAFiled Oct 27, 2026Electrical systemODI 11774013

Power train

32 reports2 crashes
“I purchased a used 2019 Mazda CX-5 in 2024, with 25,000 miles on it. In June of 2026 I started to have an oil leak. Took it to a mechanic's shop who diagnosed it as a valve cover gasket, ran the car for another 2 months, oil leak did not stop, got worse, to the point where my oil light came on where the oil was low enough, then I took it to another mechanic, they diagnosed it as some sort of pressure sensor that has to do with the oil, they replaced that, then that still wasn't the case, it was leaking, and they diagnosed it as a cracked cylinder head. This has been an issue with Mazdas in the 2018 to 2022 range for the CX-5s, and Mazda knowingly has put in faulty parts and is not willing to extend the warranty on this because it's not a turbo, this is a clever work around to avoid paying for something that should not be going out at this point. For this car being under 60,000 miles, been taking very good care of it, always had the oil changed, I feel that this is not fair for the customer to have to replace something on an engine that shouldn't be addressed for a very long time, if at all. I contacted Mazda corporate, they refused to do anything about it, I…”
Owner complaint to NHTSAFiled Sep 16, 2026Power train, EngineODI 11764827

Fuel/propulsion system

16 reports
“2019 Mazda CX-5 developed P0192-00 fuel-pressure-related fault and significant loss of acceleration/limp mode. Mazda dealership diagnosed fuel rail/injector-seal issue and performed approximately $2,836 in repairs. The condition was not corrected. Dealer now diagnoses a high-pressure fuel-pump failure and is requesting an additional $1,459. Vehicle has experienced loss of power while driving. There is an existing Mazda fuel-pump recall affecting some 2018–2019 CX-5 vehicles, but Mazda says my VIN is outside the recall population. I am concerned about a potential fuel-system safety defect.”
Owner complaint to NHTSAFiled Aug 28, 2026Engine, Fuel/propulsion systemODI 11760472

Forward collision avoidance

16 reports
“My wife's vehicle has a "Infotainment screen" (dashboard touch screen). There is a class action suit (CSP13d dealer letter) for issues regarding the screen performing tasks (Ghost screening touch) on its own. In lieu of a Mazda vehicle mass recall, they agreed to "FIX" the issue with a software update and replace the CMU Module of the vehicle to rectify this issue. I am here to report / advise you that MANY Mazda owners are NOT happy and have taken it upon themselves to disconnect these screens and do other "work around self repairs (removing/ disabling the unit) in order to fix the issues that occur. I have directly contacted Mazda in regards to my issues and they stat they can ONLY do what was advised on the court ordered settlement and NOTHING more to fix the issue. I want to advise you first hand, their FIX for this issue does NOT fix the problems. In fact, it is making it much worse! NOW my wife's vehicle is operating this screen by itself, WHILE driving, creating a MAJOR distraction. This "Ghost Touching" is actually going into the braking system settings and trying to change/ alter them AS she is driving! A MAJOR SAFETY ISSUE. She has had to, on several…”
Owner complaint to NHTSAFiled Apr 21, 2026Service brakes, Forward collision avoidanceODI 11732869

Vehicle speed control

12 reports2 crashes
“I purchased a 2019 Mazda CX-5 (As is) on July 20, 2015. On September 11, 2025, as I was traveling on a three lane highway. I attempted to pass another vehicle. As I was attempting to go around the vehicle, my Mazda suddenly began braking and quickly losing acceleration. The speed limit on the highway was 70 mph. I estimated my speed at the time was between 70 and 75 mph as I attempted to pass. Pressing on the accelerator pedal did nothing. I had to try and very carefully steer the car to the right hand side of the road while trying to avoid oncoming traffic approaching from behind. When I finally got the car off the road, this is when I noticed that the car had stalled. The car started right back up and I continued to my appointment. The "radar cruise control" was activated at the time of the incident. On September 15, 2025, I contacted the dealer where the car was purchased and explained what happened. I was asked to bring the car in that same day. The car was supposedly looked over and connected to the Service Dept.'s computer to see if any error sign appeared. Nothing showed up. I service technician was then asked to ride with me to see if the car would…”
Owner complaint to NHTSAFiled Feb 27, 2026Vehicle speed control, Fuel/propulsion system, Forward collision avoidanceODI 11721085
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.