Problems · NHTSA complaints

2025 Mazda CX-50 problems

Owners filed 48 complaints about the 2025 Mazda CX-50 with NHTSA between Oct 2024 and Oct 2026. The most-cited component is power train (12).

Complaints
48
Filed with NHTSA
Crashes
3
Reported by owners
Fires
0
Reported by owners
Injuries
4
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train12
  2. Service brakes8
  3. Forward collision avoidance8
  4. Structure5
  5. Suspension5
  6. Wheels4
  7. Seats4
  8. Engine3
  9. Electrical system3
  10. Visibility/wiper2
  11. Lane departure2
  12. Vehicle speed control2
  13. Insert, padding1
  14. Visibility1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 27, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20241
202514
202633

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

12 reports
“The rear differential makes a grinding, clicking noise when traveling at low speeds and especially when turning. After a fluid change the on the differential, a large amount of metal fragments were visible in the oil. Also causes rear wheel hop on sharp turns. This is a known issue amongst CX50 owners but Mazda refused to acknowledge an issue. The issue started for me around 40k miles. Just outside the warranty period.”
Owner complaint to NHTSAFiled Oct 14, 2026Power trainODI 11771233

Service brakes

8 reports2 crashes
“The automatic emergency braking in this vehicle is faulty. It misinterprets obstacles and uses the emergency braking inconsistently. I park in a parking garage and I have to slowly (less than 5 MPH) drive up any ramps because it apparently sees the ceiling of the garage as a obstacle and as a result, will randomly brake with no notice (which feels like getting rear ended). The dealer said it is working as designed and said I can turn this function off, but I have to turn it off every time I start the car. I also updated the sensitivity t the lowest setting, which didn’t help. I’m worried about this issue happening when I’m in traffic or bad weather and what might occur, like an accident. I’ve talked with other users of this same vehicle and they have ran into similar issues. Based on my experience, I think the system is defective and is a safety issue.”
Owner complaint to NHTSAFiled Aug 31, 2026Service brakes, Forward collision avoidanceODI 11761096

Forward collision avoidance

8 reports1 crash
“I previously reported the auto breaking system would slam on breaks prematurely. Now it was a factor in an accident where the Mazda CX-50 was rear-ended by a Ram 2500 truck at full speed on the highway. Car is incompaitated and I have suffered injuries.”
Owner complaint to NHTSAFiled Jun 28, 2026Service brakes, Forward collision avoidanceCrash reportedODI 11746992

Structure

5 reports
“The drivers side inside door handle has quit working twice. The dealer has temporarily fixed it both times, but advised us to "just be more gentle with the handle". The cable is falling off of the door hinge inside the door, and the dealer claims they don't have a way to permanently fix it. They just put it back on its mount. We are afraid that the driver will not be able to escape the vehicle in an emergency. Both instances have been under 10,000 miles. The door handle works perfectly fine until it doesn't work at all. No warning given.”
Owner complaint to NHTSAFiled Sep 2, 2026StructureODI 11761478

Suspension

5 reports1 crash1 related recall
“The vehicle was traveling at highway speeds when it experienced a sudden, violent lateral jerk to the side, causing immediate side-curtain/seat airbag deployment prior to impacting the center divide. I believe there was a sudden, catastrophic mechanical failure of the front suspension componants causing a partial detachment of the front driver's side wheel. This failure mirrors the exact defect described in NHTSA Campaign 24V834000 / Mazda Recall 7925J regarding un-torqued front suspension fasteners. We believe our vehicle suffered from this exact factory build issue despite falling outside the initial recalled VIN list. Insurance claim to follow.”
Owner complaint to NHTSAFiled Jul 21, 2026Suspension, Wheels, Lane departureCrash reportedODI 11751702

Wheels

4 reports1 crash
“Mazda CX-50 at 22000 miles CV joint on passenger side making clicking sound under moderate acceleration. Scheduled service with dealer on 1/28 received appointment date of 3/2 for inspection and possible repair.”
Owner complaint to NHTSAFiled Feb 23, 2026Suspension, WheelsODI 11719854
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 27, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.