Problems · NHTSA complaints
2026 Mazda CX-50 problems
Owners filed 15 complaints about the 2026 Mazda CX-50 with NHTSA between Mar 2026 and Nov 2026. The most-cited component is power train (4).
Complaints
15
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
2
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Power train4
- Forward collision avoidance3
- Fuel/propulsion system2
- Engine2
- Suspension2
- Air bags2
- Vehicle speed control1
- Seat belts1
- Steering1
- Electrical system1
- Lane departure1
- Back over prevention1
- Other / unknown2
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Power train
4 reports
“My 2026 Mazda CX-50 Hybrid would not move forward after reversing out of a parking lot and then putting it into drive. I was basically stuck in the middle of a parking lot, with oncoming traffic, cars wanted me to get out of the way, kind of nerve racking. I ended up having to put it back into park, turning it off, then restarting, and thankfully it shifted into drive and I was able to drive off. Since then it seems to be fine, but I don’t want this happening to my wife! I am taking the car into the Mesquite, TX, Metro Mazda dealership, today, so they can read the DTC codes. Here is what I found online about this issue that's already been reported" Multiple NHTSA complaints describe the same symptom set on the CX-50 Hybrid (which uses a Toyota-sourced eCVT hybrid system): •Failure to engage a direction after shifting — one owner reported the vehicle intermittently not responding to shift commands or throttle input, acting "as if it were in neutral," and only recovering after a full shutdown and restart. That owner's incidents occurred on Aug 28 and Sept 21, 2026, and they captured video of it. •Reverse-to-Drive failure — another complaint describes moving the…”
Forward collision avoidance
3 reports
“Was braking with traffic and all of a sudden the emergency braking kicked on and brought the car to a stop from about 40 miles per hour with no immediate threat of collision. Brakes were being applied manually and had plenty of room infront of the vehicle and traffic was not stopped. Nearly caused the vehicle behind to collide into me. Very uncomfortable whiplash feeling experienced and my unsecured belongings in my car went flying.”
Fuel/propulsion system
2 reports
“The fuel filler door on my 2026 Mazda CX-50 Hybrid premium was defective and would not open due to a sticking fuel tank shut-off valve -- a documented known issue across the 2023 through 2025 CX-50 lineup. The vehicle was delivered brand new with this pre-existing defect without disclosure. The inability to refuel the vehicle creates a direct safety risk of being stranded without fuel with a minor child as a passenger. The defect was eventually confirmed and repaired under warranty however it should have been caught during pre-delivery inspection before the vehicle was delivered to the customer.”
Engine
2 reports
“I own a brand-new 2026 Mazda CX-50 Hybrid that is currently under the manufacturer's warranty. I am reporting an intermittent failure of the vehicle to respond normally to a selected driving direction. During the first incident on August 28, 2026, I had shifted the vehicle into Reverse. The vehicle indicated that Reverse was selected, but when I pressed the accelerator, the vehicle did not move or respond as expected. I attempted to change the selected driving direction, but the vehicle was not responding normally to the shift commands.l, again responding as if it were in neutral. I was unable to get the vehicle to operate normally until I turned the vehicle completely off, waited, and restarted it. After restarting, the vehicle began responding normally and was able to engage and move as expected. I captured the first incident on video. The video shows the vehicle's behavior during the event. The same issue occurred again on Sept21, 2026. Again, the vehicle did not respond normally to the selected driving direction and accelerator input. I had to turn the vehicle off and restart it before normal operation returned. This concerns me because the vehicle is…”
Suspension
2 reports
“The contact's daughter owns a 2026 Mazda CX-50. The contact stated that while his daughter was driving 40 MPH and decelerating to turn into a parking lot, the front passenger’s side wheel detached and fell in underneath the vehicle. The vehicle was towed to a tow yard and was then towed to the dealer. The dealer stated that the failure was due to a crash and informed the owner that the repair was not covered under warranty; however, the contact stated that a Police Officer confirmed that there was no damage to the curb or in the vicinity of the vehicle during the failure. No diagnostic information was available. Upon inspection by an insurance adjuster, it was determined that the repair would be covered by the insurance company and would be performed using aftermarket parts. The parts were unavailable, and the vehicle was not repaired. The manufacturer was notified of the failure and assisted in locating a dealer. The failure mileage was approximately 3,506.”
Air bags
2 reports1 crash
“Component: Air Bags – Knee Airbag / Trim Panel During a collision, on July 3rd with the Mazda CX‑50, the knee airbag deployed and a hard plastic trim panel from the lower dashboard was forcibly ejected. This panel struck my knee and caused a laceration across my kneecap. The injury was not caused by the crash itself but directly by the detached interior component. The trim panel appears to be part of the knee‑airbag assembly and should not detach with enough force or sharpness to cause bodily harm. I experience pain, discomfort, and ongoing issues due to the injury with tingling down my left leg when I get up to walk. I am concerned this represents a design or manufacturing defect in the knee‑airbag trim panel or its breakaway mechanism. Photos of the deployed airbag, the detached part, and the injury are available.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.