Problems · NHTSA complaints

2007 Mazda CX-9 problems

Owners filed 86 complaints about the 2007 Mazda CX-9 with NHTSA between Mar 2008 and Jun 2025. The most-cited component is suspension (37).

Complaints
86
Filed with NHTSA
Crashes
2
Reported by owners
Fires
1
Reported by owners
Injuries
2
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Suspension37
  2. Air bags18
  3. Power train12
  4. Steering9
  5. Electrical system6
  6. Wheels5
  7. Structure4
  8. Service brakes, hydraulic4
  9. Engine3
  10. Fuel/propulsion system3
  11. Visibility3
  12. Service brakes3
  13. Fuel system, gasoline2
  14. Seats1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20085
20092
20101
20116
20121
20134
20146
201525
201614
20179
20184
20194
20203
20210
20220
20231
20240
20251

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Suspension

37 reports2 crashes1 related recall
“Well I was backing up from a parking spot when put out of the blue my vehicle wouldn't move . The drive side wheel is not working and these little around thing where on the ground . Before that happen the driver side tire would become lose to where it would fall off.”
Owner complaint to NHTSAFiled Jun 22, 2025Suspension, Wheels, Unknown or otherODI 11668405

Air bags

18 reports3 related recalls
“TL* THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V457000 (AIR BAGS) AND 15V451000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ATTEMPTED TO SCHEDULE A RECALL REPAIR APPOINTMENT HOWEVER, THERE WAS NO AUTHORIZED DEALER NEARBY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.”
Owner complaint to NHTSAFiled Dec 29, 2020Suspension, Air bagsODI 11385488

Power train

12 reports
“I TOOK THE CAR TO PEP BOYS AND THEY TOLD ME TO CALL BECAUSE MY WHOLE GAS TANK IS BAD AND IT SHOULD HAVE A RECALL ON IT .AND ALSO FORD SAID THE SAME....SO MY TRUCK HAVE A MAJOR GAS LEAK AND A RUSTED OUT GAS SYSTEM.”
Owner complaint to NHTSAFiled Apr 13, 2020Power train, Fuel/propulsion systemODI 11321032

Steering

9 reports1 crash
“MAZDA RECALL STATE OF NJ. THE CAR WAS IN MOTION WHEN THE TIRE CAME LOOSE. MY HUSBAND HIT A SMALL POTHOLE. LUCKILY WE WERE ABLE TO GET THE CAR ON THE SIDE OF RIDE. DUE TO THE RECALL WE WERE NOT ABLE TO PUT THE CLAIM THROUGH OUR INSURANCE AND MAZDA IS TELLING ME I WON'T GET A REFUND FOR THE WORK DONE BECAUSE IT TOOK SO LONG TO BE REPAIRED. UNFORTUNATELY, WE DO NOT RECALL RECEIVING ANYTHING ABOUT THE RECALL. AFTER READING THE RECALL BASICALLY WHAT IT SAID COULD HAPPEN DID AND THE CAR NEEDED REPAIRS. I ATTACHED THE INVOICE AND RECALL FROM MAZDA'S WEBSITE.”
Owner complaint to NHTSAFiled Feb 12, 2016Steering, Suspension, WheelsODI 10825806

Electrical system

6 reports1 fire
“BACK IN 2011 (MY MAZDA CX-9 WAS ONLY 4 YO), I WAS DRIVING DOWN THE TURNPIKE AT 65 MPH WHEN MY CAR BEGAN TO STUTTER, IT WOULD NOT ACCELERATE AND IT CAME TO AN IDLE. THANKFULLY I WAS NEAR THE SHOULDER OF THE ROAD SO I WAS ABLE TO PULL OVER. SOUTH MOTORS MAZDA DEALERSHIP STATED THE COMPUTER (PCM) WAS FRIED. IT WAS REPLACED UNDER WARRANTY. CURRENT DAY: 2016. MY CAR BEGAN HAVING THE SAME SYMPTOMS LAST WEEK WHEN DRIVING 15 MPH IN A RESIDENTIAL AREA. MY CAR CURRENTLY HAS APPROXIMATELY 99,500 MILES. HAD MY CAR TOWED TO DEALERSHIP. OCEAN MAZDA STATED THE PCM AND 3 COILS ARE FRIED AGAIN. UPON READING CONSUMER REVIEWS ON 2007 MAZDA CX-9, IT SEEMS THIS IS A COMMON ISSUE. I AM LIVID THAT THIS ISSUE HAS NOT BEEN ADDRESSED AS A RECALL AS THERE IS OBVIOUSLY A DEFECT IN EITHER THE COILS MISFIRING OR MAZDA'S PCMS ARE DEFECTIVE. I WILL BE DISCUSSING THIS ISSUE WITH MY DEALERSHIP TODAY IN ATTEMPT TO NOT PAY OVER $1900 PARTS AND LABOR AS QUOTED BY OCEAN MAZDA.”
Owner complaint to NHTSAFiled Nov 15, 2016Electrical systemODI 10926083

Wheels

5 reports
“I WAS DROPPING MY CHILDREN OFF TO DAYCARE TURNING INTO THE PARKING LOT AND GOING OVER A BUMP WHEN I HEARD A LOUD "POP" TOWARD THE FRONT OF THE CAR - THE CAR COMPLETELY STOPPED DEAD - I GOT OUT TO FIND THE FRONT RIGHT TIRE WAS COCKED HARD LEFT AND WAS OFF ITS CONTROL ARM - SOME FLUID WAS ALSO LEAKING OUT OF THE AXLE AREA. THIS HAPPENED THE MONDAY MORNING AFTER I RECEIVED THE RECALL NOTICE FROM MAZDA THIS PAST WEEKEND! I HAD THE FORM IN THE CAR TO CALL FOR SERVICE THIS WEEK. I HAVE CALLED THE SERVICE CENTER BUT THEY HAVE SAID THEY WILL NOT BE ABLE TO LOOK AT THE CAR UNTIL THURSDAY - NOW I WILL HAVE TOWING AND RENTAL EXPENSES CONNECTED WITH THIS DEFECT. FORTUNATELY NO ONE IN THE CAR WAS HURT OR THAT IT DIDN'T FAIL ON THE HIGHWAY!”
Owner complaint to NHTSAFiled Sep 28, 2015Steering, Suspension, WheelsODI 10777998
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.