Problems · NHTSA complaints

2025 Mazda CX-90 Plug-in Hybrid problems

Owners filed 13 complaints about the 2025 Mazda CX-90 Plug-in Hybrid with NHTSA between Dec 2024 and Jan 2026. The most-cited component is electrical system (6).

Complaints
13
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system6
  2. Engine3
  3. Steering2
  4. Power train2
  5. Forward collision avoidance2
  6. Fuel/propulsion system2
  7. Vehicle speed control1
  8. Suspension1
  9. Lane departure1
  10. Other / unknown1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20241
202511
20261

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

6 reports
“The contact owns a 2025 Mazda CX-90 PHEV. The contact stated that the hybrid battery failed to charge above 80 percent, and the "Engine Malfunction" warning light remained illuminated. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 25.”
Owner complaint to NHTSAFiled Feb 24, 2025Electrical system, EngineODI 11644453

Engine

3 reports
“After driving >2000 miles or about a month, I could hear a loud, grunting/grinding noise when accelerating aggressively from 1st to 2nd gear when on EV or gas mode. Brought the vehicle at the dealership service department 4 times already, each time MAZDA Headquarters in California confirmed that this is a known and documented condition. According to Mazda, the grunt noise you’re hearing when the vehicle shifts from first to second gear under medium to aggressive throttle is considered normal operation. It has been determined that this does not affect the drivability or reliability of the vehicle, and it is safe to drive. The transmission is operating as designed and performing within normal parameters. Mazda is continuing to collect data on this condition as part of their ongoing commitment to improvement. However, I totally disagreed to their answer and that the truth is that they don't know how to fix it, unless tearing down completely the transmission to find out what the cause is! I feel it is a safety problem as explained by a top transmission repair shop: "In most cases, a loud, grunting or grinding noise when accelerating from 1st to 2nd gear would…”
Owner complaint to NHTSAFiled Oct 1, 2025Suspension, Power train, EngineODI 11690803

Steering

2 reports
“It feels like the steering is pulling me off the road sometimes. It takes a lot of effort to recorrect the steering”
Owner complaint to NHTSAFiled Jan 30, 2026SteeringODI 11714609

Power train

2 reports
“The day after purchase, with 216 miles on the odometer, a major failure of the hybrid electrical system occurred. The car immediately shut down, not allowing the car to be moved (it could not be shifted out of "Park"). The message indicated that a high voltage leakage was detected and that the system was hazardous. It required a tow to the dealer. The dealer's service center cleared the error and refused to take further action. If this should happen again, on a busy street, serious injury could result.”
Owner complaint to NHTSAFiled Dec 21, 2024Power train, Electrical system, Fuel/propulsion systemODI 11631954

Forward collision avoidance

2 reports1 crash
“Near a roundabout the car in front of me started moving and braked. My car didn’t give any forward collision warning or proximity alert before my car hit the other car from back. The speed was less than 12 mph.”
Owner complaint to NHTSAFiled Sep 21, 2025Forward collision avoidanceCrash reportedODI 11688748

Fuel/propulsion system

2 reports
“After backing out of my driveway, I put the vehicle in drive and the dash illuminated with malfunction errors. "Hybrid system malfunction", "Hybrid system electrical leakage detected stop the vehicle" and " I-activ sense partially disabled". I pulled back into my driveway, shut off the car for about 5 minutes and tried restarting. The car was disabled. Lights were still illuminated and then I couldn't get the car to move out of park. I called the dealership immediately and we arranged a tow for them to look at it. Day 2 at the shop and no answer as of yet. If my car went into limp mode and disabled my vehicle as I was driving, I could have caused an accident posing risk to myself as well as my children and other drivers. This malfunction has been happening to other CX90 and CX70 owners regardless of PHEV or MHEV vehicles. Please look into this. This is concerning with a brand new vehicle!”
Owner complaint to NHTSAFiled Feb 22, 2025Electrical system, Unknown or other, Fuel/propulsion systemODI 11644303
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.