2024 Mazda CX-90- Plug-in Hybrid problems

“When driving the vehicle both at highway speed and city speed (but more noticeable at highway speed) after turning the wheel to turn the car, when trying to return to straight the steering wheel "sticks" and I have to force it to return to center. This problem has been going on for several months so I took it to the Mazda dealership where I purchased the car, and they confirmed the problem. The dealer said it was not under a further recall (they had previously applied lubricant to the steering mechanism) and at this time not covered by warranty (I have exceeded the 36,000 mile warranty). Awaiting further information on coverage by my extended warranty. This is a serious safety concern as the car unexpectedly causes steering issues and I have almost hit other vehicles on the highway because of the sticky steering.”

“While driving through a busy intersection with my family inside the vehicle, my 2024 Mazda CX-90 suddenly experienced a complete loss of propulsion. Pressing the accelerator pedal produced no response, leaving the vehicle unable to accelerate or maintain speed. The vehicle displayed warning messages stating “Engine malfunction” and “Stop safely and shift to Park.” I was forced to rely on the vehicle’s remaining momentum to coast out of the busy intersection and into a nearby gas station. This unexpected loss of propulsion created an extremely dangerous situation and placed my family at serious risk of a collision with surrounding traffic. Following the incident, the vehicle was taken to Hiley Mazda, where technicians diagnosed a failed 48-volt mild-hybrid battery and ordered a replacement under warranty. A leaking radiator was also discovered during the same service visit. This vehicle has an extensive history of electrical malfunctions, abnormal i-Stop operation, software-related issues, and previous safety concerns. However, this incident was particularly alarming because the vehicle completely lost propulsion while operating in active traffic. I am extremely…”

“Vehicle alarming charging system malfunction. Vehicle lagging and lurching forward. Unable to drive safely. Battery lights on. Second time this has happened. Currently at dealership for repair.”

“The contact owns a 2024 Mazda CX-90. The contact stated that while her husband was driving 70 MPH with the cruise control activated, her husband attempted to deactivate the cruise control before exiting the highway; however, the cruise control failed to deactivate. The brake pedal was depressed, but the brakes failed to stop the vehicle. The contact's husband exited the highway and drove into the median to avoid crashing with other vehicles. The driver turned the steering wheel, causing the vehicle to flip and then slam into the ground, fracturing both axles. The cruise control then deactivated. The contact stated that only the front driver's side air bags deployed. The driver suffered hip and arm bruises, while the contact suffered a lump on the head, and as bruises on the collarbone and arm. The driver received medical attention at the scene, but the contact declined. A Police report was filed. The vehicle was towed to a tow yard but had not yet been declared a total loss by the insurance company. The contact stated that prior to the failure, the message "Trailer Attached in Tow Mode" was displayed and the vehicle was taken to the dealer, who replaced the…”

“Our 2024 Mazda CX-90 has experienced the same significant malfunction on two separate occasions while being driven on busy public roads. The vehicle displayed an “Acceleration Limited Due to Battery Condition” warning and experienced significantly reduced/limited acceleration while driving. This put the occupants and other motorists at risk because the vehicle could not accelerate normally in traffic. A similar occurrence while merging, crossing an intersection, or traveling in heavy traffic could potentially result in a collision. The vehicle has been taken to an authorized Mazda dealership twice for the same issue and has been out of service for approximately six cumulative weeks. The vehicle is currently at the authorized Mazda dealership and is available for inspection. The dealership has been made aware of and is attempting to diagnose/repair the recurring condition. The exact component or system responsible for the failure is currently UNKNOWN. The issue recurred after the vehicle was previously returned to us following the first repair attempt. Prior to/during the failure, the vehicle displayed the warning message “Acceleration Limited Due to Battery…”

“The lower fuel pump is going out. It is a known issue with the car. I was driving out of town and the car started to stall. My steering has become ruggish while on the trip as well, and steering was complicated during heavy winds. The car has been inspected by dealer and both warning lights have been cleared. But the issues still remain.”