Problems · NHTSA complaints

1998 Mercury Mystique problems

Owners filed 236 complaints about the 1998 Mercury Mystique with NHTSA between Dec 1997 and Jan 2016. The most-cited component is suspension (49).

Complaints
236
Filed with NHTSA
Crashes
9
Reported by owners
Fires
7
Reported by owners
Injuries
7
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Suspension49
  2. Power train38
  3. Engine and engine cooling32
  4. Electrical system30
  5. Service brakes, hydraulic25
  6. Exterior lighting18
  7. Air bags18
  8. Vehicle speed control15
  9. Visibility15
  10. Steering11
  11. Fuel system, gasoline9
  12. Seat belts8
  13. Equipment4
  14. Tires3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 6, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
19971
199810
199944
200035
200142
200230
200317
200422
200513
20065
20076
20085
20092
20101
20110
20120
20130
20141
20151
20161

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Suspension

49 reports3 related recalls
“1998 MERCURY MYSTIQUE. ELECTRICAL SUB-HARNESS CONNECTOR PROBLEMS. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO HIS MECHANIC, BECAUSE THE AC WASN'T COOLING PROPERLY AND THE VEHICLE WOULD OVER HEAT, WHILE IT WAS ON. THE VEHICLE HAS TWO FANS IN THE FRONT AND THEY FOUND THE COOLING FAN MELTED AND THE SUB-HARNESS CONNECTOR BURNED UP. IN ADDITION, THEY SHOWED THE CONSUMER THE PART OF THE SUB-HARNESS WITH THE INSULATION JUST FALLING OFF THE WIRE. THEY HAD TO REPLACED THE FAN MOTOR UNIT AND HAD TO SPLICE IN A FAN CONNECTOR AND WIRE INTO THE REST OF THE SUB-HARNESS, BECAUSE FOR SAID THE SUB-HARNESS WAS OBSOLETE AND NOT AVAILABLE. WHILE IT FUNCTIONS, THE CHECK ENGINE LIGHT HAS SINCE ILLUMINATED FOR A CAM SHAFT POSITION SENSOR, WHICH THE CONSUMER WAS INFORMED IT WAS RELATED TO THE SUB-HARNESS. ALSO, THE LOWER CONTROL ARMS, BALL JOINTS, FRONT STRUTS, REAR STRUTS AND REAR MOUNTS, NUMEROUS O2 SENSORS, RADIO ANTENNA, RACK AND PINION, DRIVERS SIDE POWER WINDOW AND SWITCH CONTROLLER WERE ALL REPLACED. THE ENGINE AND TRANSMISSION MOUNTS ALSO HAD TO BE REPLACED. *JB”
Owner complaint to NHTSAFiled Sep 25, 2014Steering, Suspension, Engine and engine cooling, Power train, Electrical system, Visibility, EquipmentODI 10637913

Power train

38 reports2 crashes1 related recall
“FAILED TO GO INTO GEAR FROM PARK, CHANGING GEARS DIFFICULT, DID NOT MOVE IN DRIVE, WOULD NOT GO INTO REVERSE, ENGINE DIED WHILE DRIVING 35 M.P.H MADE LOUD NOISE. *NM”
Owner complaint to NHTSAFiled Oct 18, 2006Power trainODI 10171231

Engine and engine cooling

32 reports2 crashes1 fire
“I HAVE HAD NUMEROUS FRONT END PROBLEMS. I HAVE HAD TO REPLACE FRONT TIE RODS TWICE IN A YEAR AND A HALF. HAVING PROBLEMS WITH STRUTS .CONTROL ARM BUSHINGS NEED TO CHANGED. ALSO STABILIZERS LINKAGE HAD TO BE CHANGED. HAVE ALSO PUT NEW BALL JOINTS IN. *TR”
Owner complaint to NHTSAFiled Oct 29, 2007Steering, Suspension, Engine and engine cooling, VisibilityODI 10207384

Electrical system

30 reports6 fires1 related recall
“I AM THE 2ND OWNER OF MY 1998 MERCURY MYSTIQUE. I PURCHASED THE VEHICLE IN 2004. IT HAS A COMPUTER DEFECT THAT GIVES A FALSE READING FOR THE CHECK ENGINE LIGHT. THIS CAR QUALIFIED FOR THE NJ LEMON LAW BECAUSE OF THIS PROBLEM WITH ITS 1ST OWNER. HOWEVER, THAT OWNER WAS TOO KIND TO DO ANYTHING ABOUT IT. THE PREVIOUS OWNER GAVE ME A FILE FILLED WITH SERVICE INFORMATION FROM THE DATE HE PURCHASED THE VEHICLE, BRAND NEW IN DECEMBER 1997. SHORTLY AFTER HIS PURCHASE HE HAD THE VEHICLE BACK TO THE DEALER FOR THE CHECK ENGINE LIGHT. HE HAD IT BACK A COUPLE MORE TIMES FOR THE SAME THING AND THEY ALWAYS FIXED IT. OBVIOUSLY, THEY PUT A BAND-AID ON A MAJOR DEFECT. I NOTICED THE LIGHT WAS ON WHEN I FIRST PURCHASED THE VEHICLE. THE FORMER OWNER SAID HE HAD IT CHECKED AND WAS TOLD NOT TO PAY ATTENTION TO IT. WELL, SINCE THEN I HAVE BEEN TOLD AT INSPECTION THAT IT HAS TO BE FIXED EVERY TIME. SO IT GOES TO MY MECHANIC WHO WILLS REPAIR/REPLACE THE NECESSARY PARTS PER THAT DAY'S COMPUTER READING. WITHIN A FEW WEEKS (OCCASIONALLY MONTHS) THE LIGHT GOES ON AGAIN. PREVIOUS TO THIS YEARS INSPECTION (DECEMBER 31ST) I HAD MY FRIEND LOOK IT OVER AND HE REPLACED THE VALVE/SENSOR THAT WAS…”
Owner complaint to NHTSAFiled Feb 11, 2009Electrical systemODI 10258386

Service brakes, hydraulic

25 reports1 fire2 related recalls
“TRIED TO BRAKE FOR A FAMILY OF GEESE CROSSING THE ROAD. FOLLOWING THE BRAKING, I NOTICED A PROBLEM WITH THE BRAKES AND THE CAR PULLING TO THE LEFT. THE CAR WAS ALSO MAKING AN UNUSUAL NOISE. AFTER SLOWLY DRIVING THE CAR TO THE REPAIR SHOP, IT WAS DETERMINED THAT THE RIGHT FRONT BRAKE ROTOR WAS BROKEN. *TR”
Owner complaint to NHTSAFiled May 16, 2008Service brakes, hydraulicODI 10228014

Exterior lighting

18 reports2 related recalls
“HEADLIGHTS ARE MALFUNCTIONING. MY 17YO DAUGHTER GOT PULLED OVER BECAUSE ONLY HER HIGH BEAMS WERE WORKING. THE REGULAR HEADLIGHTS ARE DIM. VERY DANGEROUS. THIS HAPPENS AT ALL TIMES AND UNEXPECTEDLY.”
Owner complaint to NHTSAFiled Jan 6, 2016Exterior lightingODI 10818563
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.