Problems · NHTSA complaints

2004 Mercury Sable problems

Owners filed 52 complaints about the 2004 Mercury Sable with NHTSA between Aug 2004 and Apr 2020. The most-cited component is vehicle speed control (15).

Complaints
52
Filed with NHTSA
Crashes
3
Reported by owners
Fires
0
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Vehicle speed control15
  2. Power train12
  3. Service brakes9
  4. Exterior lighting7
  5. Electrical system6
  6. Seats3
  7. Engine3
  8. Seat belts3
  9. Air bags2
  10. Engine and engine cooling2
  11. Service brakes, hydraulic2
  12. Fuel system, gasoline2
  13. Suspension1
  14. Service brakes, electric1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20043
20055
20062
20071
20083
20091
20101
20113
20129
20136
20146
20154
20164
20171
20182
20190
20201

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Vehicle speed control

15 reports
“CAR ACCELERATED BY ITSELF TO ABOVE 55 MPH AT LOCAL ROAD, WHEN PUT TO PARKING, THE ENGINE KEPT RUNNING AT MORE THAN 3500 RPM, IT WAS CRAZY, NEARLY KILLED SOME KIDS.”
Owner complaint to NHTSAFiled Nov 4, 2017Vehicle speed controlODI 11043314

Power train

12 reports1 crash
“THE CAR WILL NOT COME OUT OF PARK, NOR DO THE BRAKE LIGHTS WORK AND SOMETIMES THE BRAKE LIGHTS STAY ON. THERE WAS A RECALL FOR THIS VERY ISSUE. RECALL #04S12 OR 04V106000. HOWEVER THE RECALL STOPS AT 2003. MY VEHICLE HAS THE SAME DEFECTIVE SWITCH IN IT BUT FORD IS REFUSING TO REPLACE IT. THEY CLAIM MY VEHICLE WAS MADE A FEW DAYS AFTER THE RECALL STOPPED. WELL THAT DOESN'T MAKE MY BRAKE PEDAL SWITCH ANY SAFER. I'M BEING HANDED A LINE OF CRAP BY FORD. THEY INSTALLED A DEFECTIVE SWITCH AND HAVE ADMITTED ITS DEFECTIVE AND WONT FIX MINE BECAUSE OF A MANUFACTURE DATE. WHAT COURT WOULDN'T PROSECUTE FORD IF I HAVE A SERIOUS ACCIDENT BECAUSE OF THIS DEFECTIVE SWITCH THAT THEY KNOW IS DEFECTIVE BUT REFUSE TO FIX IT. *TR”
Owner complaint to NHTSAFiled Jan 12, 2015Power train, Exterior lighting, Service brakesODI 10671773

Service brakes

9 reports
“TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT WHILE BRAKE LIGHTS WERE ACTIVATED, THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE FROM PARK INTO DRIVE. FRED BEANS FORD OF DOYLESTOWN (876 N EASTON RD, DOYLESTOWN, PA 18902), (215) 348-2901) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE STOP LAMP SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16E026000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE RECALL WAS FOR THE YEAR 2003 VEHICLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,800.”
Owner complaint to NHTSAFiled Apr 10, 2020Service brakesODI 11320752

Exterior lighting

7 reports
“WHILE PARKED, TRIED TO PUT CAR IN REVERSE TO BACK OUT OF DRIVEWAY BUT CAR WILL NOT SHIFT OUT OF PARK. ONLY WAY TO GET CAR TO SHIFT OUT OF PARK IS TO APPLY EMERGENCY BRAKES THEN SHIFT CAR INTO NEUTRAL WHILE KEY TURNED TO OFF POSITION. BREAK LIGHTS WILL NOT ILLUMINATE WHEN BRAKE PEDAL APPLIED. I CHECKED ALL THE FUSES AND REPLACED THE BREAK LAMP BULBS TO TROUBLESHOOT ISSUE ACCORDING TO OWNERS MANUAL HOWEVER PROBLEM STILL EXISTS. WHEN RESEARCHING ONLINE I READ ABOUT THE SAME EXACT ISSUES OCCURRING IN SAME MODEL AND MAKE THAT WERE RECALLED. I WENT TO MY NEAREST FORD DEALERSHIP TO INFORM THEM ABOUT THIS ISSUE AND GET SOME ASSISTANCE IN FIXING THE PROBLEM. HOWEVER THEY WOULD NOT HELP IN THE MATTER, AND STATED THAT MY PARTICULAR VIN # AND YEAR MODEL 2004 HAD NO RECALLS. THE RECALL WAS ISSUED FOR FAULTY BREAK LIGHT SWITCHES IN 2003 AND PREVIOUS YEAR MODELS OF MERCURY SABLES. I'VE READ ABOUT NUMEROUS ISSUES OCCURRING WITH OTHER 2004 MERCURY SABLE OWNERS THAT ALSO CANNOT GET HELP WITH THIS MATTER. THIS IS OBVIOUSLY A SAFETY ISSUE AND IT IS MY HOPE THAT THE NHTSA INVESTIGATES TO FIND OUT WHY 2004 MODELS ARE ALSO EXHIBITING SAME RECALL SAFETY ISSUES. THE PROBLEM OBVIOUSLY…”
Owner complaint to NHTSAFiled Aug 14, 2018Electrical system, Exterior lighting, Service brakesODI 11119888

Electrical system

6 reports
“TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT THE SECURITY LIGHT RANDOMLY FLASHED AND THE ALARM RANDOMLY SOUNDED WITHIN LESS THAN THAN TWO DAYS OF OWNING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.”
Owner complaint to NHTSAFiled Mar 21, 2016Electrical systemODI 10850737

Seats

3 reports1 crash1 related recall
“I CONTACTED KEN GRODY FORD IN BUENA PARK,CA 2-3 MONTHS AGO TO ASK IF THERE WERE ANY RECALLS ON MY CAR? THE MANAGER I SPOKE WITH TOLD ME "NO!" HE ALSO MAILED ME A COPY OF HIS "OASIS" SEARCH WHICH SHOWED NO RECALLS! HELP! [XXX] PLEASE MAIL ME RECALL ALERTS ON MY CAR! *TR”
Owner complaint to NHTSAFiled Jun 16, 2016Seats, Service brakesODI 10874695
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.