Problems · NHTSA complaints
2009 Mercury Sable problems
Owners filed 20 complaints about the 2009 Mercury Sable with NHTSA between Mar 2010 and Feb 2021. The most-cited component is engine (5).
Complaints
20
Filed with NHTSA
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Engine5
- Vehicle speed control5
- Suspension3
- Power train3
- Seats2
- Structure1
- Traction control system1
- Steering1
- Service brakes1
- Service brakes, hydraulic1
- Visibility1
- Other / unknown1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
4
1
3
1
5
3
1
1
0
0
0
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2010 | 4 |
| 2011 | 1 |
| 2012 | 3 |
| 2013 | 1 |
| 2014 | 5 |
| 2015 | 3 |
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Engine
5 reports
“WHILE CRUISING ON INTERSTATE HIGHWAYS, ON THREE OCCASIONS, THE ENGINE HAS QUIT RUNNING. THE FIRST INCIDENT OCCURRED OCTOBER 12, 2012 WITH ABOUT 18,000 MILES ON ODOMETER.THE SECOND INCIDENT OCCURRED DURING MAY, 2014 WITH ABOUT 34,000 MILES ON ODOMETER. THE THIRD INCIDENT OCCURRED ON APRIL 20, 2016 WITH 40,665 MILES ON ODOMETER. IT IS INTERESTING TO NOTE THAT WHILE THIS VEHICLE IS USED PRIMARILY FOR OUT-OF-STATE TRAVEL, ALL 3 INCIDENTS HAVE OCCURRED WHILE RETURNING HOME FROM OUT OF STATE TRIPS AND WITHIN ABOUT A 70 MILE RADIUS IN CENTRAL ILLINOIS. THE ENGINE WILL READILY RESTART AFTER A SHUTDOWN. THE ENGINE RAN SMOOTHLY BOTH BEFORE AND FOLLOWING EACH SHUTDOWN, AS WELL AS ALL OTHER TIMES DURING THE LIFE OF THIS VEHICLE. THE FORD DEALER CHECKED THE ENGINE THIS WEEK AND FOUND NO CAUSE FOR ENGINE SHUTDOWN NOR VEHICLE RECALLS. I AM INCLINED TO BELIEVE THAT THIS ENGINE SHUTDOWN ISSUE IS NOT ISOLATED TO THIS ONE VEHICLE. I FEAR THAT SUCH ENGINE SHUTDOWNS WILL LEAD TO A CATASTROPHIC CRASH PARTICULARLY WHEN THE VEHICLE IS OPERATED ON CROWDED INTERSTATE HIGHWAYS IN LARGE METROPOLITAN AREAS IN RUSH HOUR TRAFFIC. WE TRAVEL ON THESE HIGHWAYS AROUND INDIANAPOLIS, CINCINNATI…”
Vehicle speed control
5 reports2 crashes
“TL* THE CONTACT OWNS A 2009 MERCURY SABLE. WHILE PULLING INTO A PARKING SPACE AT 2 MPH, THE VEHICLE ACCELERATED ON ITS OWN. THE FAILURES OCCURRED INTERMITTENTLY FOR THREE YEARS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 22,300. UPDATED 9/4/14*CN THE CONSUMER STATED WHEN AN INCIDENT WOULD OCCUR THE VEHICLE HAD NO BRAKES UNLESS PUT IN NUETRAL. THE ACCELERATION MAINTAINED THE CURRENT SPEED. FOR THE PAST 39 MONTHS THE OWNER HAD BEEN DRIVING WITH ONE HAND ON THE SHIFTING LEVER TO BE ABLE TO STOP. UPDATED 1/5/2014 *JS”
Suspension
3 reports
“I NOW HAVE 75,000 MILES ON THE VEHICLE, BUT AT AROUND THE 15,000 MILE POINT THE DRIVER'S SIDE FRONT STRUT WENT OUT FOLLOWED BY THE PASSENGER FRONT STRUT 4,000 MILES LATER. IN TOTAL BOTH FRONT STRUTS HAVE BEEN REPLACED THREE TIMES (THE ORIGINAL AND TWO REPLACEMENT SETS) AND THE DRIVER'S SIDE FRONT STRUT IS AGAIN MAKING A CLUNKING SOUND, SAME AS BEFORE. THE DEALER HAS REPLACED THE ORIGINAL AND FIRST REPLACEMENT SET AT THEIR COST BUT THE LAST SET WAS AT MY COST. WITH THE STRUTS SHOWING SIGNS OF NEEDING REPLACEMENT AGAIN I DON'T FEEL THAT I SHOULD BE FUNDING FOR THE COST, THERE IS DEFINITELY A DEFECT IN THE STRUTS IF THAT MANY BECAME DEFECTIVE IN THAT SHORT OF A TIME PERIOD. THE VEHICLE IS DRIVEN ON GOOD ROADS AND NOT ABUSED. SINCE THIS IS PART OF THE SUSPENSION SYSTEM IT CAN/WILL AFFECT DRIVING SAFETY AND TIRE WEAR.”
Power train
3 reports
“HAVING DRIVEN 150 MILES OR SO OF HIGHWAY DRIVING USING CRUISE CONTROL, STOPPING TWO TIMES TO REST, DRIVING APPROX. 65 - 70 MPH. I ARRIVED AT WALTHAM ON RT. 128 WHERE THE TRAFFIC WAS BUMPER TO BUMPER. I HAD TO KEEP MY FOOT ON THE BRAKE UNTIL I WAS AT EXIT 38 OR 39. WE TRAVELLED 5 - 15 MPH. AFTER I WAS IN THE SLOW TRAFFIC FOR APPROX. 20 MINUTES MY CAR STARTED TO LURCH FORWARD WHILE GASSING UP AND WANTING TO JUMP AHEAD. MY FOOT WAS ON THE BRAKE AND I NEEDED TO BRAKE EVEN HARDER TO HOLD ONTO THE FORCE THAT THE CAR WAS EXERTING. I WAS IN BUMPER TO BUMPER TRAFFIC AND HAD KEPT A DISTANCE BETWEEH MYSELF AND THE CAR IN FRONT SO THE SMALL JUMP DID NOT HIT THAT CAR BEFORE I PUSHED HARDER ON THE BRAKE. THE SAME THING HAPPENED AGAIN WITHIN 5 MINUTES. ONCE I ARRIVED IN DANVERS I DROVE TO THE DEALER TO REPORT THE PROBLEM AND THEY GAVE ME AN APPOINTMENT FOR WEDNESDAY8/28/13. THIS SAME PROBLEM HAS BEEN HAPEENING SINCE I PURCHASED THE CAR IN 2011. IT SELF ACCELERATED RANDOMLY EVERY 3-4 MONTHS, IT HAPPENED WHEN I HAD MY FOOT ON THE BRAKE AND I WAS AT A TRAFFIC LIGHT WITH MY MOM IN THE CAR. I ALMOST WENT THROUGHT THE LIGHT FROM A STOPPED BRAKED POSITION. THE OTHER TIMES WERE AFTER…”
Seats
2 reports
“I BOUGHT THIS CAR ABOUT FOUR MONTHS AGO. I USE THE HEATED DRIVER SEAT REGULARLY. SOMETIME BACK I STARTED TO NOTICE THAT IT SEEMED TO GET HOTTER ON THE LEFT SIDE OF THE SEAT AND ON THE RIGHT, AND THE LAST FEW WEEKS IT INTENSIFIED, WITH THE LEFT SIDE GETTING TOO HOT VERY QUICKLY SO I WOULD SIMPLY TURN THE SEAT OFF. THEN SEVERAL DAYS AGO I WAS DRIVING WITH THE SEAT ON AND WITHIN LESS THAN TWO MINUTES THE LEFT SIDE OF THE SEAT FELT SO HOT THAT I IMMEDIATELY TURNED IT OFF BECAUSE I FELT LIKE IT WAS BURNING ME. IT STILL WAS SO HOT THAT I HAD TO PULL THE CAR OVER AND GET OUT JUST TO GET OFF THE SEAT. THAT IS WHEN I SAW THAT THE HEATING ELEMENT ON THE LEFT SIDE HAD BURNED RIGHT THROUGH THE LEATHER. THIS IS A DEFINITE SAFETY HAZARD, BOTH FOR BODILY INJURY AND FOR A CAR FIRE. THERE SHOULD BE A RECALL.”
Structure
1 report
“THE TRUNK DOOR HYDRAULICS FAILED. THIS OCCURRED 1 WEEK AFTER THE CAR WAS A YEAR OLD IN 2010. WHEN OPENING TRUNK IT COMES DOWN ON YOUR HEAD. MANUFACTURER WOULD NOT REPLACE NOR WOULD DEALER THE HYDRAULIC LIFTS ON THE TRUNK.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.