Problems · NHTSA complaints

1997 Nissan Quest problems

Owners filed 97 complaints about the 1997 Nissan Quest with NHTSA between Apr 1997 and Jun 2015. The most-cited component is structure (17).

Complaints
97
Filed with NHTSA
Crashes
10
Reported by owners
Fires
5
Reported by owners
Injuries
5
People reported injured
Deaths
2
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Structure17
  2. Electrical system13
  3. Fuel system, gasoline11
  4. Air bags10
  5. Latches/locks/linkages9
  6. Engine and engine cooling9
  7. Suspension8
  8. Visibility8
  9. Power train6
  10. Service brakes, hydraulic6
  11. Tires5
  12. Equipment5
  13. Seat belts4
  14. Steering4

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 6, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
19974
19988
199916
20004
200118
20029
20039
200411
200510
20060
20073
20082
20090
20101
20111
20120
20130
20140
20151

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Structure

17 reports1 crash
“DRIVING SLOWLY IN PATHFINDER 4X4 '97 HIT POT HOLE. SPOT WELDS ON FRAME TO INNER FENDER BROKE LOOSE. ONE FOOT LONG SEAM SPLIT 3 INCHES WIDE VIEWED FROM THE LEFT FRONT STRUT. COST $1,500 TO WELD AND BRACE. PROFESSIONAL SAID PATHFINDERS NOTORIOUS FOR THIS WEAKNESS. STEERING COLUMN JAMMED FROM FAILURE WHICH COULD HAVE CAUSED HEAD-ON FATALITY INTO ONCOMING VEHICLE. SERIOUS SAFETY CONCERN FOR A M/V PURPORTED TO BE AN ATV! MY EXPERIENCE IN ACCIDENTS STEMS FROM BOSTON POLICE OFFICER'S ACCIDENT REPORTS FOR OVER A DECADE. INSURANCE AMICA CALLED IT A COLLISION AND INTENDS TO INCREASE MY RATE $600 PER YEAR AND RANK FROM PERFECT DRIVER 9 LEVEL INTO A 13 LEVEL FOR SIX YEARS. BELIEVE THERE IS A TORT JUSTIFICATION. OTHER OWNER MUST BE NOTIFIED. THIN WALLED STRUCTURAL METALS TO BLAME. *NM”
Owner complaint to NHTSAFiled Sep 29, 2005StructureODI 10138096

Electrical system

13 reports2 fires1 related recall
“1997 QUEST STALLS OUT WITH NO WARNING. HAS DONE THIS SINCE 1999. HAVE TAKING VAN TO DEALER SEVERAL TIMES,WITH NO LUCK. ALSO CALLED NISSAN AND REPORTED PROBLEM. NO HELP. THERE ARE SEVERAL PROBLEMS WITH STALLING OF NISSAN'S SINCE 1994,THEY SHOULD KNOW SOMETHING BY NOW? *JB”
Owner complaint to NHTSAFiled Nov 17, 2005Electrical systemODI 10143008

Fuel system, gasoline

11 reports1 fire1 related recall
“TL*THE CONTACT OWNS A 1997 NISSAN QUEST CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT THE VEHICLE WAS COMPLETELY DESTROYED. A FIRE REPORT WAS FILED AND THE CONTACT HAS PICTURES OF THE FAILURE. TWO DAYS LATER, SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 00V419001 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE DEALER STATED THAT THEY DID NOT STORE RECALL INFORMATION EXCEEDING THE YEAR 2000. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 119,747. UPDATED 07/15/08. *LJ UPDATED 07/15/08 THE CONSUMER STATED AFTER SHE EXITED THE VEHICLE, HER SON INFORMED HER THE VEHICLE WAS SMOKING. UPDATED 10/22/08. *JB”
Owner complaint to NHTSAFiled Jun 16, 2008Fuel system, gasolineFire reportedODI 10231194

Air bags

10 reports5 crashes1 fire
“TL* THE CONTACT OWNS A 1997 NISSAN QUEST. THE CONTACT WAS ATTEMPTING TO PARK WHEN BOTH FRONTAL AIR BAGS DEPLOYED INDEPENDENTLY. THE CONTACT SUSTAINED UNKNOWN INJURIES BY THE AIR BAGS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS NOT ILLUMINATED WHEN AIR BAGS DEPLOYED. THE MANUFACTURER INSPECTED THE VEHICLE BUT HAD NOT PROVIDED THE CONTACT WITH A REASON WHY THE AIR BAGS DEPLOYED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 108,000.”
Owner complaint to NHTSAFiled Jan 25, 2011Air bagsODI 10378637

Latches/locks/linkages

9 reports
“THE CAR LOCKS SPONTANEOUSLY AND CONSTANTLY. IT IS A KNOWN DEFECT (SERVICE BULLETIN 98068). WE DID NOT PURCHASE THE CAR WHILE IT WAS UNDER WARRANTY FROM THE MANUFACTURER, HOWEVER SINCE THIS IS SUCH A SAFETY CONCERN (MY 2 YEAR OLD NEPHEW WAS LOCKED IN THE CAR IN HIS CAR SEAT OVER LABOR DAY WEEKEND), I FEEL THE MANUFACTURER SHOULD PAY TO HAVE IT FIXED. THEY ARE REFUSING. *NM”
Owner complaint to NHTSAFiled Dec 20, 2005Latches/locks/linkagesODI 10145753

Engine and engine cooling

9 reports
“BOUGHT A 97 NISSAN PATHFINDER IN SEPT. 03...SHORTLY AFTER PURCHASING THE VEHICLE THE SERVICE ENGINE LIGHT CAME ON. THE ENGINE LIGHT HAS SINCE HAD A MIND OF ITS OWN, TURNING ON AND OFF DEPENDING ON THE CLIMATE OUTSIDE THE VEHICLE. I RECENTLY LEARNED THAT IT IS THE EVAP VENT CONTROL VALVE AND O RING WHICH NEED TO BE REPLACED. I HAD TAKEN THE CAR INTO 3 DEALERSHIPS ON THE EAST COAST WHERE I WAS TOLD NUMEROUS OTHER ISSUES WERE CAUSING THE LIGHT. I HAVE PUT $4500 WORTH OF WORK INTO THE VEHICLE ONLY TO FIND OUT THAT IT WAS A $122 PART THAT SUPPOSEDLY NEEDS TO BE REPLACED. I HAVE SPOKEN TO OTHER NISSAN OWNERS (MANY WITH OTHER NISSAN VEHICLES-NOT PATHFINDERS) AND THEY TOO HAVE HAD THIS SAME EXPERIENCE WITH THEIR VEHICLE. THE PARTS ARE NOT AVAILABLE THROUGH ANYBODY EXCEPT THE NISSAN DEALERSHIPS WHICH MEANS THERE IS NO WAY TO GET A COMPETATIVE PRICE. IN ORDER TO GET THE LIGHT TO SHUT OFF ONCE MY MECHANIC HAS REPLACED THE PARTS I WILL THEN BE FORCED TO TAKE THE VEHICLE BACK TO THE DEALERSHIP TO PAY THEM TO SHUT IT OFF. I WAS INFORMED BY THE MECHANIC AT THE DEALERSHIP THAT THIS PROBLEM WOULD NOT EFFECT THE DRIVABILITY OF THE VEHICLE THAT IT WAS AN EMISSIONS SITUATION.…”
Owner complaint to NHTSAFiled May 31, 2005Engine and engine coolingODI 10123679
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.