Problems · NHTSA complaints
2000 Nissan Quest problems
Owners filed 103 complaints about the 2000 Nissan Quest with NHTSA between May 2000 and Jul 2015. The most-cited component is electrical system (20).
Complaints
103
Filed with NHTSA
Crashes
13
Reported by owners
Fires
3
Reported by owners
Injuries
17
People reported injured
Deaths
2
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system20
- Exterior lighting20
- Vehicle speed control20
- Structure12
- Engine and engine cooling10
- Air bags9
- Power train6
- Tires6
- Service brakes, hydraulic5
- Seat belts5
- Equipment5
- Steering4
- Fuel system, gasoline4
- Visibility4
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 6, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
10
12
9
16
22
9
4
7
2
1
2
3
1
2
2
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2000 | 10 |
| 2001 | 12 |
| 2002 | 9 |
| 2003 | 16 |
| 2004 | 22 |
| 2005 | 9 |
| 2006 | 4 |
| 2007 | 7 |
| 2008 | 2 |
| 2009 | 1 |
| 2010 | 2 |
| 2011 | 3 |
| 2012 | 1 |
| 2013 | 2 |
| 2014 | 2 |
| 2015 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
20 reports1 crash2 fires
“MY CAR HAD NO PREVIOUS PROBLEMS AS COULD BE SEEN. I BOUGHT IT OFF THE LOT AT 72,000 MILES. I STOPPED IN THE LEFT HAND LANE AND THE CAR JUST STALLED. I SAW BLACK SMOKE AND THOUGHT I WAS OVERHEATING BUT THERE WHEN I LOOKED IT WAS NOT. I WAS AT A VERY BUSY INTERSECTION WITH MY 10 YEAR OLD DAUGHTER IN THE CAR. I DECIDED EVEN THOUGH IT WASN'T OVERHEATING TO TAKE A LOOK AT THE ENGINE. WHEN I GOT OUT UNDER THE HOOD WAS ALL ORANGE FROM FIRE. IT THEN PROCEEDED TO BLOW UP THE WHOLE INSIDE AND IT TOOK ABOUT 10-15 MINS. FOR THE FIRE DEPT. TO PUT THE ROARING FIRE OUT. I THANK GOD WE WERE NOT INSIDE. I LOST THE WHOLE ENTIRE CAR. *TR”
Exterior lighting
20 reports
“BACK ON JULY AS I WAS ON THE HWY, SET MY CRUISE CONTROL, FOR THE FIRST TIME SINCE I'VE OWNED MY NISSAN, AT 55MPH, THE SPEEDOMETER STOPPED WORKING, MY RIGHT HEADLIGHT WENT OUT. NOW EVER SINCE THEN, IT HAS GOTTEN WORSE, I HAVE REPLACED THE RIGHT HEADLIGHT 3 TIMES . I'VE NOTICED THAT WHEN I GRAB THE HANDLE OF THE TURN SIGNAL IT CRACKLES, AND CAUSES THE HEADLIGHTS TO FLICKER, AND THE ODOMETER DOESN'T WORK WHEN THE SPEED CONTROL IS ON ZERO WHILE DRIVING. *TR”
Vehicle speed control
20 reports
“TL*THE CONTACT OWNS A 2000 NISSAN QUEST MINIVAN. WHILE DRIVING APPROXIMATELY 1-2 MPH APPROACHING A TRAFFIC LIGHT THE VEHICLE ACCELERATED. THE CONTACT STATED THAT HE HAD TO ENGAGE THE BRAKES WITH EXCESSIVE FORCE, AND THE EMERGENCY BRAKE IN ORDER TO PLACE THE VEHICLE IN NEUTRAL AND STOP IT FROM ACCELERATING. THE CONTACT STATED THAT BECAUSE OF THE FAILURE HE HAD TO REPLACE THE MOTOR MOUNTS TWICE. THE FAILURE ONLY HAPPENED INTERMITTENTLY WHEN APPROACHING A STOP. THE FAILURE HAD BEEN ONGOING FOR THE LAST YEAR AND A HALF. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE THROTTLE BODY ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 81,000 AND THE CURRENT MILEAGE WAS 86,500.”
Structure
12 reports3 crashes
“I START DRIVING VERY SLOW OUT OF PARKING SPACE WHEN THE CAR ACCELERATE BY ITSELF, REACHING HIGH SPEED WITHIN SECONDS, THE BRAKES DID NOT WORK AT ALL,FOOT PEDAL OR EMERGENCY BRAKE. IT SEEMS THAT THE ACCELERATOR PEDAL WAS STUCK. MY FOOT WAS NOT IN THE ACCELERATOR BUT CAR CONTINUE INCREASING SPEED. I HAVE NO CHOICE TO COLLIDE AGAINST ANOTHER PARKED CAR AND HITTING A WALL WHERE FINALLY THE CAR STOP. EVEN WHEN THE CAR GOT TO STOP AGAINST THE WALL, THE ENGINE CONTINUE RUNNING ACCELERATED UNTIL I FINALLY SHUT OFF THE ENGINE.”
Engine and engine cooling
10 reports
“NISSAN QUEST 1.0 I PAID, AND NEVER REIMBURSED, FOR THE CLEANING OF CARBONS DEPOSIT IN PART OF THE ENGINE CALLED THROTTLE-BODY ASSEMBLY IN NOVEMBER 05, 2003. MILEAGE: 57,934. REF.: SUPERIOR COURT FOR THE STATE OF CALIFORNIA FOR THE COUNTY OF LOS ANGELES - ROBERT MEYER VS NISSAN NORTH AMERICA, INC. CASE NO. BC 263136. 2.0 IN 2006 MY NISSAN QUEST STARTED HAVING PROBLEM TO HOLD THE IDLE SPEED AT 750 RPM AND THE ENGINE STOP EVERY TIME I AM WAITING AT THE TRAFFIC LIGHT. MILEAGE: 101,000. 3.0 THE NISSAN DEALER COULDN'T RESET THE IDLE SPEED AND STATED THAT TO FIX THE PROBLEM THEY HAVE TO CHARGE ME OVER $2,000 WITHOUT THE GUARANTEE THAT THE PROBLEM WILL BE FIXED. 4.0 I REQUEST THAT NISSAN NORTH AMERICA RECOGNIZES THAT THIS VEHICLE HAS A MANUFACTURING PROBLEM AND FIX MY VEHICLE WITHOUT CHARGE. *TR”
Air bags
9 reports8 crashes1 fire
“AN F-350 RAN A STOPLIGHT AT 50 MPH AND IMPACTED THE FRONT DRIVER SIDE OF VAN AT THE TIRE. THE VAN TURNED UPON IMPACT AND RECEIVED THE BALANCE OF THE IMPACT HEAD ON WITH CONCENTRATION TO THE LEFT QUADRANT. FURTHER SPINNING, THE VAN THEN IMPACTED THE SIDE OF THE OFFENDING VEHICLE. COMPLAINT: THE AIR BAGS DID NOT DEPLOY. SHE WAS WEARING HER SEAT BELT. SHE SUSTAINED INJURIES TO CERVICAL, THORACIC, AND LUMBAR REGIONS OF BACK. SHE WAS TREATED FOR 2.5 MONTHS AND THEN RELEASED. HER HEAD HIT THE DRIVER SIDE ROOF, THANKFULLY, JUST ABOVE THE WINDOW RESULTING ONLY IN BRUISING. HER MUSCLES WERE SORE FROM HEAD TO TOE FOR ABOUT A MONTH. IT IS QUITE POSSIBLE THAT THESE INJURIES WOULD HAVE BEEN MINIMIZED BY AIRBAG DEPLOYMENT. HIGH IMPACT CRASH TO THE BUMPER AND NO PROTECTION OF AIRBAGS SEEMS TO BE A COMMON COMPLAINT FOUND ONLINE. POSITIVE FEEDBACK: THE ENTIRE FRONT END, ENGINE, BATTERY, ETC. COMPACTED INTO A PANCAKE, BUT THE PASSENGER COMPARTMENT HAD ONLY A SMALL BUCKLE ON THE FLOOR BOARD AT THE PEDALS. THE ENGINE WAS CRUSHED. THIS WAS A DEFINITE POSITIVE. (UNRELATED TO ACCIDENT COMPLAINT ABOVE: THE EXTERIOR HANDLES OF THE SLIDING DOORS WERE REPLACED TWICE. PRIOR TO THE LATTER…”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.