Problems · by component

2004 Nissan Quest latches/locks/linkages problems

61 owner complaints to NHTSA about the 2004 Nissan Quest cite latches/locks/linkages, 14% of all 445 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
61
14% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
11
Reported by owners
01 —Owner reports

What owners say about the latches/locks/linkages

Verbatim from NHTSA complaints, newest first
“TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THE SLIDING DOOR LATCHES FAILED TO FUNCTION PROPERLY FOR THE REAR DOORS ON BOTH SIDES. THE CONTACT HAD TO CHECK THE DOORS TO ENSURE THAT THEY WERE SECURED AND WHEN THE FAILURE HAPPENED, THE CONTACT HAD TO MANUALLY CLOSE THE TWO ELECTRIC DOORS WITH FORCE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V186000 (LATCHES/LOCKS/LINKAGES) AND NHTSA ACTION NUMBER: PE04027 (STRUCTURE, LATCHES/LOCKS/LINKAGES) BUT THE CONTACT HAD EXPERIENCED THE FAILURE CONCERNING THE RECALLS. TWO DEALERS HAD BEEN NOTIFIED (BUSAM NISSAN,1501 E KEMPER RD, CINCINNATI, OH 45246,(513) 771-8100 AND JEFF WYLER NISSAN OF CINCINNATI, 8680 COLERAIN AVE, CINCINNATI, OH 45251, (513) 385-1400). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE A REMEDY TO REPAIR THE VEHICLE. THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER MAY PROVIDE A SOLUTION BEING EXCLUDED FROM THE RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.”
Owner complaint to NHTSAFiled Jun 27, 2017Electrical system, Structure, Latches/locks/linkagesODI 11001623
“2004 NISSAN QUEST. CONSUMER STATES SAFETY PROBLEM WITH THE POWER WINDOWS AND POWER DOORS *TGW THE CONSUMER STATED THE PASSENGER SIDE WINDOW WOULD NOT STAY CLOSED. WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER, HE WAS INFORMED TO FIX THE PROBLEM IT WOULD REQUIRE REPLACING THE MOTOR, WHICH WOULD BE VERY EXPENSIVE. THE CONSUMER DECLINED THE REPAIR. LATER ON, THE WINDOW REVERTED BACK TO ITS PROPER CLOSING PROCEDURE AND OPERATED AS IT WAS DESIGNED. HOWEVER, THE DRIVER'S WINDOW WOULD NOT CLOSE AUTOMATICALLY AND THE CONSUMER WAS FORCED TO HOLD DOWN THE BUTTON MANUALLY. THE DOOR ON THE PASSENGER SIDE WOULD NOT CLOSE COMPLETELY. IT WOULD STOP ABOUT HALF WAY. THE CONSUMER HAD TO PHYSICALLY PUSH THE DOOR CLOSED WHICH LASTED FOR WEEKS. THEN, SUDDENLY THE DOOR BEGAN CLOSING CORRECTLY WITHOUT ANY ATTEMPT AT REPAIR. THE SLIDING DOOR ON THE DRIVER'S SIDE DIDN'T FUNCTION AS IT SHOULD. IT ALL STARTED WHEN THE CONSUMER'S GRANDSON WAS EXITING THE VEHICLE BY PUSHING THE OPEN BUTTON FROM THE INSIDE. AS HE WAS GETTING OUT, THE DOOR REVERSED ITSELF BEFORE IT OPENED COMPLETELY AND BEGAN CLOSING, HITTING HIM AND WOULDN'T STOP AS IT WAS SUPPOSED TO WHEN MEETING AN OBJECT. FORTUNATELY,…”
Owner complaint to NHTSAFiled Jun 5, 2012Visibility, Latches/locks/linkagesODI 10460492
“TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE POWER SLIDING DOOR WOULD OPEN WHILE THE VEHICLE WAS IN OPERATION. ALSO THE DOOR WOULD NOT FULLY CLOSE. THE MANUFACTURER WAS CONTACTED, BUT THEY WOULD NOT ASSUME RESPONSIBILITY FOR ANY REPAIRS MADE TO THE DOOR MECHANISM. HE WAS INELIGIBLE FOR A FREE REMEDY BECAUSE HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER: 04V186000(LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT WAS 63,000.”
Owner complaint to NHTSAFiled Nov 12, 2009Latches/locks/linkagesODI 10291945
“I BOUGHT A NISSAN QUEST 2004 VAN FROM BROAD STREET HONDA DEALER AT RICHMOND IT HAS SERIOUS DOOR PROBLEM WHICH WAS NOT LOCKING COMPLETELY AND IT IS OBVIOUSLY NOT SAVE FOR MY THREE CHILDREN. I TOOK THE VAN TO THEM AND THE DON'T WANT TO FIX THE PROBLEM EVEN IT IS UNDER THEIR WARRANTY FOR 3000 MILE OR THREE MONTHS EVEN I ALSO BOUGHT FROM THEM AN EXTENDED WARRANTY BUT IT IS USELESS THEY SAID EVEN I PAID 14000 DOLLARS OF IT. THEY SIMPLY WANT ME TO GIVE THE CAR TO THEM BELLOW THE PRICE I BOUGHT FROM THEM. I BELIEVE IT IS FRAUD A CLEAR FRAUD. PLEASE HELP ME. *TR”
Owner complaint to NHTSAFiled Feb 19, 2009Electrical system, Structure, Latches/locks/linkages, Equipment, Unknown or other, Equipment adaptive/mobility, Electronic stability control (esc)ODI 10259300
“TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING 50 MPH, THE SLIDING DOORS OPENED AUTOMATICALLY. THE ELECTRONIC CONTROL WOULD NOT CLOSE THE DOORS. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V186000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE VEHICLE WOULD HAVE TO BE REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 75,000.”
Owner complaint to NHTSAFiled Dec 17, 2008Latches/locks/linkagesODI 10252094
“PASSENGER SIDE SLIDING DOOR FAILS TO LATCH OR POPS OPEN WHEN DRIVING AND THE TEMPERATURE OUTSIDE IS BELOW 30 DEGREES FAHRENHEIT. THIS VEHICLE HAS BEEN TAKEN BACK TO THE DEALER AT LEAST 4 OR 5 TIMES SO FAR. THIS RENDERS THE VEHICLE INOPERATIVE UNTIL THE DOOR LATCHES SHUT. THIS IS ENDANGERING OUR CHILDREN WHO SIT IN CAR SEATS IN THE SECOND ROW OF SEATS IN THE QUEST. *TR”
Owner complaint to NHTSAFiled Jan 20, 2008Latches/locks/linkagesODI 10215492

Showing 6 of 61 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Latches

Free remedy

ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.

Latches/locks/linkagesReported Apr 16, 2004NHTSA 04V186000
Data from NHTSA Recalls API · synced Nov 6, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.