Problems · by component

2004 Nissan Quest structure problems

70 owner complaints to NHTSA about the 2004 Nissan Quest cite structure, 16% of all 445 complaints for this model year.

Complaints
70
16% of all complaints
Crashes
0
Reported by owners
Fires
2
Reported by owners
Injuries
6
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“WE RECENTLY HAD TO CHANGE THE ALTERNATOR AND NOTICED ON THE PASSENGER SIDE FRONT THE SUBFRAME HAS A LARGE HOLE IN IT AND IS COMPLETELY NOT SAFE TO DRIVE AND NOTHING HAS BEEN HIT THERE AND IT HAS NOT BEEN IN AN ACCIDENT RELATED TO THAT AREA AT ALL, VEHICLE WAS PARKED AT MY HOME WHEN THIS WAS FOUND AND STILL IS I DID NOT TAKE ANY PICTURES AT THAT TIME OF THE ROTTING HOLE IN THE SUBFRAME I CAN GET PICTURES BUT WE WILL HAVE TO REMOVE RIGHT SIDE FRONT TIRE SO PLEASE LET ME KNOW IF THIS HAS TO BE DONE. *TR”
Owner complaint to NHTSAFiled Jun 8, 2020StructureODI 11327861
“I TOOK THE VEHICLE IN FOR SOME MAINTENANCE/REPAIR TO THE FRONT AXLE ON 1/16/2020 AND THE MECHANIC FOUND THAT THE SUBFRAME ON THE PASSENGER SIDE OF THE VEHICLE BY THE FRONT TIRE WAS SEVERELY RUSTED TO THE POINT WHERE HE CAN PUSH HIS FINGER THROUGH THE SIDE OF THE FRAME. HE TOLD ME HE COULD NOT BELIEVE I HAD NOT HAD AN ACCIDENT BECAUSE IN HIS OPINION HITTING A MEDIUM SIZE CHUCKHOLE IN THE ROADWAY COULD CAUSE THE RIGHT FRONT OF THE VEHICLE TO COMPLETELY COLLAPSE. THE MECHANIC INDICATED THIS DID NOT HAPPEN OVERNIGHT AND HAS BEEN ONGOING. THE VEHICLE HAS BEEN PARKED IN A GARAGE AT MY HOME DURING ITS USE SINCE IT WAS PURCHASED NEW BY ME AND NOT ROUTINELY LEFT PARKED ON THE STREET. THE MECHANIC ADVISED ME THAT IN HIS OPINION IT WAS NOT SAFE TO DRIVE THE VEHICLE VERY FAR.”
Owner complaint to NHTSAFiled Jan 16, 2020StructureODI 11299715
“I AM WRITING DUE TO THE FACT I TOOK MY 2004 NISSAN QUEST INTO THE SHOP TODAY BECAUSE OF A LOOSE STEERING WHEEL AND A HORRIBLE CLUNKING NOISE COMING FROM THE FRONT RIGHT SIDE. MY VAN ONLY HAS 97,000 MILES ON IT AND HAS BEEN TAKEN CARE OF VERY WELL. THE MECHANIC TOLD ME THE THE SUBFRAME IS BASICALLY ROTTING AWAY AND IS THE WORST HE HAS SEEN IN 50 YEARS OF WORK. I'VE READ NUMEROUS ACCOUNTS ONLINE OF OTHER WHO HAVE HAD THIS SAME ISSUE. I FEEL LIKE NISSAN SHOULD HELP COVER THE COST OF MY REPAIRS DUE TO POOR MANUFACTURING AND POOR QUALITY OF PARTS. I AM VERY UNHAPPY AND WILL BE SHARING MY STORY WITH WHOEVER I CAN SHARE IT WITH. I WILL INCLUDE A LINK WITH A SITE WITH MANY COMPLAINTS FROM OTHER OWNERS OF THIS SAME VEHICLE. PLEASE HELP ME OUT. THIS IS A BIG ISSUE BECAUSE MY WIFE AND THREE CHILDREN RIDE IN THIS VEHICLE DAILY. HTTPS://WWW.CARCOMPLAINTS.COM/NISSAN/QUEST/2004/BODY_PAINT/ROTTING_SUBFRAME.SHTML”
Owner complaint to NHTSAFiled Dec 12, 2018StructureODI 11160935
“THERE WAS NOISE COMING OUT FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND UPON APPLYING BRAKES THE STEERING WHEEL WAS GETTING PULLED FORCEFULLY TO THE RIGHT. THINKING THAT THERE COULD BE SOME PROBLEM WITH THE STRUTS, I TOOK IT TO THE REPAIR SHOP. THE REPAIR SHOP NOTICED THAT THE PASSENGER SIDE OF THE SUB-FRAME (FRAME OR ENGINE CRADLE) UNDER THE ENGINE COMPARTMENT WAS COMPLETELY RUSTED AND ALMOST COMPLETELY GIVING AWAY. A HIGH-SPEED BUMP OR A SUDDEN BRAKING MAY HAVE CAUSED IT TO GIVE AWAY COMPLETELY AND COULD HAVE CAUSED THE VEHICLE TO GO COMPLETELY OUT OF CONTROL. THE CAR IS OLD BUT THAT OLD FOR THE FRAME TO GIVE AWAY. THIS IS A COSTLY REPAIR BUT MORE THAN THAT IT IS A SAFETY CRITICAL ISSUE THAT MAY LEAD TO A BAD ACCIDENT. THE ONLY REASON THIS MAY BE NOTICED BEFORE SOMETHING DREADFUL HAPPENED IS ONLY BY CHANCE. THE DRIVERS MIGHT BE NOTICING OTHER ISSUES THAT PROMPTS THEM TO TAKE IT TO THE SHOP WHILE THE OTHER SIDES OF THE FRAME ARE HOLDING UP THE VEHICLE FOR SOME TIME. SOME FURTHER RESEARCH SHOWED THAT THIS SAME ISSUE HAS BEEN REPORTED BY QUITE A FEW CONSUMERS (FRAME RUSTED/BREAKING ON THE PASSENGER SIDE), BUT NO ACTION HAS BEEN TAKEN THUS FAR. I HAVE NOTICED…”
Owner complaint to NHTSAFiled Oct 1, 2018StructureODI 11132678
“TAMARA INFLATORS, SENT MY VAN TO MY LOCAL NISSAN DEALER FOR BRAKE REPAIRMEN. I WAS TOLD SINCE THE FRONT SUBFRAME AT PASSENGER SIDE HAD SEVERE RUST AREA, MY VAN IS NOT SAFE TO DRIVE. IT WILL COST ME MORE THAN $4,000 TO REPLACE. I CHECKED INTERNET. THERE ARE MANY SAME PROBLEMS OCCURRED ON 2004 QUEST. IT LOOKS LIKE THE DEFECT OF MATERIALS TO ME.”
Owner complaint to NHTSAFiled Jan 23, 2018StructureODI 11064470
“TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THE SLIDING DOOR LATCHES FAILED TO FUNCTION PROPERLY FOR THE REAR DOORS ON BOTH SIDES. THE CONTACT HAD TO CHECK THE DOORS TO ENSURE THAT THEY WERE SECURED AND WHEN THE FAILURE HAPPENED, THE CONTACT HAD TO MANUALLY CLOSE THE TWO ELECTRIC DOORS WITH FORCE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V186000 (LATCHES/LOCKS/LINKAGES) AND NHTSA ACTION NUMBER: PE04027 (STRUCTURE, LATCHES/LOCKS/LINKAGES) BUT THE CONTACT HAD EXPERIENCED THE FAILURE CONCERNING THE RECALLS. TWO DEALERS HAD BEEN NOTIFIED (BUSAM NISSAN,1501 E KEMPER RD, CINCINNATI, OH 45246,(513) 771-8100 AND JEFF WYLER NISSAN OF CINCINNATI, 8680 COLERAIN AVE, CINCINNATI, OH 45251, (513) 385-1400). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE A REMEDY TO REPAIR THE VEHICLE. THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER MAY PROVIDE A SOLUTION BEING EXCLUDED FROM THE RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.”
Owner complaint to NHTSAFiled Jun 27, 2017Electrical system, Structure, Latches/locks/linkagesODI 11001623

Showing 6 of 70 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.