Problems · NHTSA complaints

2004 Pontiac Montana problems

Owners filed 39 complaints about the 2004 Pontiac Montana with NHTSA between Feb 2004 and Apr 2018. The most-cited component is electrical system (5).

Complaints
39
Filed with NHTSA
Crashes
8
Reported by owners
Fires
1
Reported by owners
Injuries
9
People reported injured
Deaths
2
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system5
  2. Latches/locks/linkages5
  3. Air bags4
  4. Fuel/propulsion system3
  5. Engine and engine cooling3
  6. Fuel system, gasoline3
  7. Structure3
  8. Power train2
  9. Suspension2
  10. Vehicle speed control2
  11. Exterior lighting2
  12. Engine1
  13. Steering1
  14. Visibility/wiper1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20047
20057
20066
20073
20081
20091
20104
20113
20122
20130
20142
20150
20162
20170
20181

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

5 reports1 crash
“REPEATED DRIVING WITHIN 1/4 MILE OF THE INDIANAPOLIS REGIONAL AIR TRAFFIC CONTROL RADAR ANTENNA CAUSES SOME OF THE INSTRUMENT PANEL FAILURE INDICATORS TO TURN ON FOR SEVERAL SECONDS. THE "BATTERY" AND "AIRBAG" INDICATORS TURN ON AND CLICKING NOISE IS HEARD FROM THE INSTRUMENT PANEL. THE LAMP INDICATIONS ARE ABOUT THE SAME AS WHEN THE ENGINE IS FIRST STARTED. MY CONCERN IS THAT THIS MAY BE DOING DAMAGE TO THE COMPUTER WHICH COULD RESULT IN A FUTURE FAILURE. *TR”
Owner complaint to NHTSAFiled Oct 9, 2011Engine and engine cooling, Electrical systemODI 10429240

Latches/locks/linkages

5 reports1 crash1 related recall
“I HAVE A 2004 PONTIAC MONTANA VAN WITH A PASSENGER SIDE POWER SLIDING DOOR. MY GRANDSON PUSHED THE POWER BUTTON WHILE I WAS IN THE DOORWAY AND THE DOOR SQUASHED ME PRETTY HARD, NO BRUISES OR INJURIES THOUGH. IT CONCERNED ME BECAUSE I HAVE YOUNG GRANDCHILDREN. I PLAYED WITH THE DOOR TO SEE HOW MUCH FORCE IT TAKES TO STOP IT WITH MY HAND. I HAD TO PUSH HARD AND IT PUSHED ME BACKWARDS A WAYS BEFORE I COULD STOP IT. I TOOK IT TO THE DEALER AND THEY REPROGRAMMED THE DOOR, WHICH DID NOTHING TO FIX THE PROBLEM. THE NEXT DAY AFTER READING THE MANUAL THAT SAID IT TAKES MORE FORCE TO STOP IT THE MORE CLOSED THE DOOR IS, I PLAYED WITH IT SOME MORE BUT THIS TIME I COULDN'T REVERSE THE DOOR AT ALL WITH MY HAND PUSHING AGAINST IT WITH ALL MY WEIGHT, STARTING WHEN THE DOOR WAS FULLY OPEN. I THEN STUCK A PENCIL IN THE OPENING, WHICH THE DAY BEFORE WAS ABLE TO REVERSE THE DOOR THOUGH IT DID PUT A GOOD DENT IN THE WOOD. THIS TIME IT SNAPPED THE PENCIL IN TWO AND HALF WAS COMPLETELY SHUT INTO THE DOOR. I SHUDDER TO THINK WHAT THIS WOULD DO TO MY LITTLE 18 MONTH OLD GRANDDAUGHTHER'S FINGERS. THE SERVICE CENTER WAS VERY NICE BUT THEIR HANDS ARE TIED BECAUSE SUPPOSEDLY, THIS IS HOW…”
Owner complaint to NHTSAFiled May 15, 2007Latches/locks/linkagesODI 10190826

Air bags

4 reports4 crashes
“2004 MONTANA AIR BAGS FAILED TO DEPLOY. *TS THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE CONSUMER SUSTAINED CHEST, LEG, AND CHEST INJURIES. *NM”
Owner complaint to NHTSAFiled Nov 9, 2006Air bagsCrash reportedODI 10174299

Fuel/propulsion system

3 reports1 crash
“PUTTING GAS IN TANK AND IT JUST STARTED POURING OUT FROM UNDER THE VAN. THIS HAPPEN AT A GAS STATION AND I WORRIED ABOUT AN EXPLOSION.”
Owner complaint to NHTSAFiled Dec 27, 2016Fuel/propulsion systemODI 10937735

Engine and engine cooling

3 reports
“I HAVE REPLACED THE HEAD GASKET ON MY 2004 PONTIAC MONTANA EVERY YEAR AT THE SAME TIME THIS IS THE 3RD TIME I WILL HAVE TO HAVE THE GASKET REPLACED I DO BELIEVE THIS IS A RECALL ISSUE THAT SHOULD BE CORRECTED BY THE MANUFACTURER SINCE I HAVE REPLACED IT 2 TIMES PRIOR TO THIS. *TR”
Owner complaint to NHTSAFiled Dec 24, 2014Engine and engine coolingODI 10668148

Fuel system, gasoline

3 reports1 related recall
“TL* THE CONTACT OWNS A 2004 PONTIAC MONTANA. WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL ODOR AND DISCOVERED FUEL LEAKING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE CONTACT STATED THE RECALL INDICATED ALL VEHICLES REGISTERED IN ARIZONA WERE INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATE 10/10/12*BF”
Owner complaint to NHTSAFiled Sep 25, 2012Fuel system, gasolineODI 10477055
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.