2014 Ram 1500 fuel system, diesel problems

“The contact owns a 2014 Ram 1500. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle; however, the vehicle failed to start as intended. The vehicle was towed to an independent mechanic where it was diagnosed with a failed high-pressure fuel pump. The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The dealer was made aware of the failure; however, the contact was informed that parts were not available and were on backorder. The contact had received notification of NHTSA Campaign Number: 22V406000 (Fuel system, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 150,000. VIN tool confirms parts not available.”

“The contact owns a 2014 Ram 1500. The contact that the vehicle was included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel), and a partial repair was performed; however, after an inspection, it was determined that no replacement of the high-pressure fuel pump was necessary, and the additional repair was not performed. The contact stated that within 2,000 miles of receiving the recall repair, while driving at approximately 55 MPH the vehicle lost motive power while attempting to accelerate. The contact coasted to the side of the road however, the contact was unable to turn off the vehicle. After several attempts, the contact shifted to park, restarted the vehicle, and continued driving. The contact stated that there were several unknown warning lights flashing. While driving 40 MPH, the vehicle continued sputtering while attempting to accelerate. While stopped at a stop light and then accelerating, the vehicle only accelerated to 15 MPH and then stalled. The contact was able to restart the vehicle after several attempts. The vehicle was driven to the dealer and the contact was informed that the high-pressure fuel pump could not be replaced since the…”

“The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.”

“The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”

“The contact owns a 2014 Ram 1500. The contact stated while driving on the highway at 75 MPH, the vehicle came to an abrupt stop without the brake pedal being depressed. No warning lights were illuminated. The contact stated that the vehicle failed to restart. The vehicle was taken to the dealer where it was diagnosed that the fuel system and magnetic spark wheel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 157,000.”

“The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, he observed smoke emanating from the engine compartment, prompting him to pull to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed fuel covering the engine. The vehicle was towed to the dealer, who diagnosed a failure with the fuel injectors. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to the remedy for NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); the VIN was included, and the vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 136,000.”