2016 Ram 1500 air bags problems

“The contact owns a 2016 Ram 1500. The vehicle was serviced under NHTSA Campaign Number: 21V632000 (AIR BAGS), but the failure occurred. The inflator end cap failed in September 2024 and failed again in February 2025. Most recently, the contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, and the code was cleared; however, the failure persisted. The dealer retrieved a fault code for "Failure to Communicate with ABS Module". The vehicle was not repaired. The dealer informed the contact that parts were not available to repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was unknown.”

“The contact owned a 2016 Ram 1500. The contact stated that while making a right turn onto a main road, a passing vehicle crashed into the front driver's side quarter panel of the contact's vehicle. No property damage was reported, the vehicles came to a stop upon impact, and the air bags did not deploy. The speed of the other vehicle at the time of the crash was unknown. The contact's vehicle was towed to a local tow yard. No warning lights were illuminated. A police report was filed. The vehicle was destroyed. The contact, seated in the driver's seat, and a passenger seated in the front passenger seat were both injured. No one outside the vehicle was reported to be injured. The contact sustained injuries to her face, a broken nose, a hematoma to the left eye and left cheek, and severe headaches accompanied by various bruises across the left arm, and the passenger sustained bruises across their arms. Medical treatment was needed for the injuries. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.”

“Front suspension has completely bottomed out while the back is all the way raised making the truck sit awkwardly and drive extremely unstable and very roughly. You feel every bump on the road and hitting any kind of hole/bump will cause the truck to jerk. I definitely feel less safe driving this truck. Problem was identified by dealership and been an issue since I have owned it for 2+ years. Warning light has been on for most of the time I've had the vehicle included when I bought it and the dealership attempted to fix it.”

“Driver hit a tree at 55mph, air bags did not deploy, insurance company determined vehicle was total loss, and body shop (Caliber Collision at 3061 US-42 Delaware OH 43015, phone # 740-430-2869) questioned why the air bags did not deploy.”

“Transmission won't shift out of second gear,and a code showed up U0402 in order for it to shift gear you have to disconnected the battery cable wait a few minutes then connect the battery back this will reset the computer then it will shift gear, while driving at 45 the truck suddenly stop making it feel like the transmission was about to fall out Now the EPS system while driving the steering wheel lock up, when I took it to dealership it sat in the shop about 45 minutes to and hour and they said ok you ready to go don't give me a copy of what was supposed to be done”

“Dealer wants $7259.20 to repair 2 air bags Is this a recall item? Truck start leaning to one side and is lope sided. We noticed that there are recalls on other 2016 Rams 1500 trucks and now we are having this problem. We would appreciate your help. [XXX] [XXX]”